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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's website and overall user experience, finding them complicated, frustrating, and difficult to navigate. People also reported issues with products, including phones that overheated, had battery problems, or simply did not function correctly. However, some people were satisfied with the service they received, describing staff as helpful, professional, and accommodating. A few other people also felt that certain products, like specific food dishes or massage services, were exceptional and highly recommendable.

What people talk about most

Website

Users describe negative interactions with the website. Many reviewers express frustration with issues like... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised specific services, highlighting... See more

Product

Consumers find product experiences to be ambiguous. While some customers express satisfaction, such as... See more

Staff

People report ambiguous experiences with staff. Many reviewers praise staff for being polite, professional,... See more

User experience

Reviewers express significant dissatisfaction with the user experience. Many report that nothing works... See more

Based on these reviews

Rated 2 out of 5 stars

I wanted a bid to coat our drive and walkway. The estimator that came out said she had only done a few of these and seemed uncertain. When I got the bid (also had three others) Sin City was at least... See more

Rated 2 out of 5 stars

There's no way to experiment freely with this tool since basic operations like text-to-speech cost a ton.


2.3

Poor

TrustScore 2.5 out of 5

10K reviews

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Rated 1 out of 5 stars

Classic Bait and Switch on AI Pro


I originally subscribed to AI Pro based on the generous usage limits they advertised. Since then, Google has repeatedly and secretly reduced these limits without sending a single notification or asking for consent. This silent throttling is not just terrible customer service; it actively violates EU consumer protection laws against deceptive commercial practices. Do not pay for this "premium" service unless you are okay with them constantly downgrading what you originally paid for. Highly disappointed.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Jessie gave one of the best massages I’ve had in years.

I visited Amethyst Therapeutic Care today. And had an exceptional massage with Jessie. Her experience and intuitive approach were obvious straight away. She really took time to understand where my body was holding tension and even mentioned hydration and diet, which was surprisingly insightful. The massage was fantastic and the hot stones were a lovely touch. I left feeling completely reset and will definitely be back.

10 March 2026
Unprompted review
Rated 2 out of 5 stars

Google is only good unless you use their paid products

Google is only good unless you use their paid services. Support is extremely slow and they cannot do anything from their end. In order to close the payment account you need to pay...consider twice before dealing because you will not be even able to remove the card from the profile and it will take 2 month and a lot of money before you can actually cancel the service. I have been using google cloud

10 March 2026
Unprompted review
Rated 1 out of 5 stars

disgusting policies

The accountability of the reviews are awful... It's ok if you receive bad reviews in your activity on maps but as soon as you report a conflict of interest review given by a rival in your business, they say "we can't delete the reviews just because you don't like them!" In THEIR rules they write they don't allow reviews from people with conflict of interests as such a rival in business and what do they do? nothing!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Money transfer to india

Recently I faced issue while transferring pounds to india.due to high volume of transactions it got delayed.i reached out aspora help desk
Mr Praveen who help me to resolve immediately and its credited immediately

Thanks
Bharathy

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Apparently, AI Mode is trash and I dislike it.

I have been using this Google search since its launch in 1998. Over the years, I've encountered challenges in understanding how to navigate its features, particularly how to disable certain modes. I am interested in turning off the AI Mode, which I find misleading due to the advertising around it, and restoring the traditional search experience. I am concerned about the influence of AI Mode, feeling it may diminish the value of traditional education and proper research practices. Additionally, I have noticed that the platform's content seems predominantly centered around certain perspectives, and I would appreciate more diverse representation, such as information on Black History Month. I hope there are clear instructions to disable AI Mode, as I find the current experience less reliable and somewhat biased. Danke, you messed up centuries of education and your attention to these concerns.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Bad, failure, grave defection, no professionality.

When you perform a search, tendentious content appears that has nothing to do with the search, it really seems a way for Google loser to communicate with people through what looks to be something like a malicious provocative attack. However, people respond, winning, and thus Google always comes out as a loser. This Google way of doing is certainly far from professionalism, and it's not our fault that Google isn't staying afloat. At Google, they always try to censor and eliminate what they don't like, even when nothing is written that's harmful, while leaving the atrocities they want to leave written, and that's as evil as loser as useless thing they can't even accomplish. They try to eliminate any criticism (even if not offensive) or phrase they don't like, even on trivial and irrelevant topics. Their failure is due to the high number of people and the actions of some on the good side, all of which prevent them from censoring effectively. They've failed at everything, even the service itself, which is slow and completely lacky. Not a single thing at Google works well. Zero professionalism has caused their eternal failure. I will also mention Google's operating system, Chrome OS, that isn't good at all and sometimes bugs gravely, requiring the device to be switched off and switched on again. Windows, with all its flaws, is still better than Chrome OS.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

I went to Gregory Hills Hotel bottle…

I went to Gregory Hills Hotel bottle shop to purchase wine at the counter I looked at the camera, because I had to transfer money over and didn't want the camera to take my details and held up the phone. The attendant thought I was filming and refused to serve me accusing I was drunk, when I was sober.

He then got the security guard to confirm it, when my partner came in and they refused us both. He outwardly discriminated against us for no reason.

I will again go to management and complain as this is disgusting that someone can discriminate.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

it can not be worse.

it can not be worse.

The agent was extremely robotic and unhelpful. Instead of answering my direct question about the final total cost of my repair for my insurance, he just copy-pasted the exact same paragraph over and over. He also refused to escalate my case or close the chat when requested

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect every time Beach House Cafe Brighton

Beach House Cafe located in Brighton is a must do for anyone visiting the Bayside suburb. The food is amazing. We have been many times and today we had the Chilli Scrambled eggs, fired soft shell crab, cherry tomatoes, spring onions, corn, chilli, romesco, parmesan snow, sourdough toast. Talk about a taste sensation this dish was highly recommended by the manager and didn't disappoint. Our biggest decision after brunch was to decide when would be our next visit. The staff are super friendly. and location is fantastic. Well done Beach House Cafe.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Great honest and realiable service

Great honest, friendly and reliable service. Moved my MOT when I got delayed and managed to get parts and work done and pass me on my MOT a day early. Trustworthy advice, it’s where I always get my MOT or any other repairs done in the local area.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Google ignored to correct it's…

Google ignored to correct it's misleading maps representing property boundary lines that causing financial damage every single day. All my attempts, the property owner, to have Google fix it, failed. Google responses were ignorant and rude. Google tried to pass fault to our Collier County, ignoring County Clerk officials statement that county has nothing to do with Google for profit corporation, and that county's maps are updated to GIS system, which is true and it's Google liability to update their maps upon requests. I have no other options but to file small claims lawsuits every month until problem resolved. Google refused and demonstrated ignorant recklessness by not providing manager nor it's official who can take care of the damaging misrepresentation upon multiple requests. This is our legal statement so Google can take this legal statement publicly and won't be able to say they didn't know. Google refused to provide any contact info where we can contact to so Google can fix misinformation on their domain. Date of experience ongoing until resolved.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Google used to be decent but now their…

Google used to be decent but now their search engine sucks. It’s just literally the worst companies that pay the most to show up on a search Not only that but the information you get is completely wrong. For example, if you ask it what the current gold to silver ratio is $5200 divided by 84 equals 61. It tells you the gold to silver ratio is 90. It doesn’t even try to hide the fact that it’s giving you bad information. World deserves a better search engine.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

AWFUL SUPPORT

Their support in respect of placing Google ads is just. awful. I have been trying get a google ad approved via their Merchant Centre for months and it keeps getting rejected for misrepresentation. I have asked numerous times for them to tell me exactly what is wrong, but they will only refer me back to their general policies! They seem to use AI to reply and do not care about their customers. I have given up and stopped my attempts to advertise with them. Now I am fighting them for a refund for advertising that never happened!!!!

5 March 2026
Unprompted review
Rated 1 out of 5 stars

I used to love using Google Chrome

I used to love using Google Chrome, but the recent change with split view and then you removed the option to disable it makes it pretty nasty when dragging mails to folders as an example.
Listen to the users out there, if they complain about a feature, that previously could be disabled and you then remove it...... OUCH!

5 March 2026
Unprompted review

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