It was much cheaper than many of the other quotations we looked at. My mum is 91 and in very good physical health for her age. But for her to visit her property abroad was becoming untenable due to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your staff were amazing. Wayne was the guy who dealt with my call and he was patient, helpful and had a sense of humour which I very much appreciated. He took the time to find the right quote which... See more
Company replied
I phoned my existing insurance company enquiring about the cost to add a medical condition for my husband. The member of staff actually suggested I try goodtogo as you’d probably be cheaper. It work... See more
Company replied
Very nice conversation with staff re changing from the cruise selection to just Europe. Always do try and have continuous yearly insurance. Great service
Company replied
Company details
About goodtogo
Written by the company
Goodtogoinsurance.com is a specialist travel insurance provider. We are proud to provide travel insurance cover to individuals, couples and families who may have difficulty obtaining cover elsewhere, either due to age or health record.
- Cover for all types of medical conditions
We can cover any type of medical condition up to a high level of severity (often even where there is a terminal prognosis).
- No age limits
There are no age upper limits on our single trip or annual travel insurance policies.
Get quote
Medical Travel Insurance
Written by the company
- We are here to help
- Our website is easy to use with full information about our cover available throughout the process. You can also request a call back or use live chat for extra help if you get stuck. If you prefer to talk to a real person, we are open 7 days a week and have a team of friendly experts who are waiting to take your call.
- Experts in Cover for Medical Conditions
- We can cover all types of medical conditions up to a very high level of severity, including heart conditions, cancer, diabetes, stroke, asthma and arthritis. We can provide cover if you are on a waiting list and in some circumstances if you have been given a terminal prognosis.
- No Upper Age Limit
- Your age will not be a barrier to getting appropriate travel insurance for your holiday.
- 24 Hour Emergency Medical Support
- All of our travel insurance policies come with 24 hour emergency medical support. Wherever you are in the world our English speaking emergency assistance team are just a phone call away. They can help you get the treatment you need quickly by liaising with foreign doctors on your behalf and guaranteeing payment to the hospital so you don't have to worry.
14 Day Money Back Guarantee
Claim a full refund if the cover does not meet your needs
When you buy travel insurance over the phone or online you get 14 days to review the full terms and conditions of the policy. If the travel insurance doesn't meet your needs you can claim a full refund provided you have not travelled or made a claim.
Contact info
Correlation, 1st Floor, 5 St Helen’s Place , EC3A 6AB, London , United Kingdom
- 0330 024 9949
- help@goodtogoinsurance.com
- www.goodtogoinsurance.com
4.7
Excellent
24K reviews
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Holiday insurance
Very helpful had a guy called Jeremiah who explained everything well really polite and friendly price was good been with this company a few years
14 September 2026
Reply from goodtogo
Hazel,
We're so pleased to hear that our team member was very helpful and explained everything well. It's wonderful to know they were polite and friendly, and that you've been a valued customer for several years. We're also glad you found the price good!
goodtogo
Reply from goodtogo
Valerie Harries,
We're so happy to hear that our team member was very helpful. We appreciate your kind words!
goodtogo
Very easy to record information on…
Very easy to record information on website. Clear instructions. Very reasonable quote. Do good to find a company that doesn’t charge the earth just because you have medical conditions
14 September 2026
Reply from goodtogo
Francesca Donaghy,
We're so pleased to hear you found our website easy to use and the instructions clear. It's wonderful to know our quotes are reasonable, especially for those with medical conditions. Thank you for your kind words!
goodtogo
Information Very well presented and…
Information Very well presented and guidance throughout each step.
14 September 2026
Reply from goodtogo
Ms Helen Mcdonough,
We're delighted to hear that you found the information well-presented and appreciated the guidance provided at each step. Thank you for your wonderful feedback!
goodtogo
I was looking for travel insurance with…
I was looking for travel insurance with a some medical issues. After trying the usual ones I saw the add on tv for goodtogo it was simple to apply and I got the best price for my insurance. I would recommend them .Now looking forward to my holiday
14 September 2026
Reply from goodtogo
Mrs joan hussain,
We're so happy to hear that you found our application process straightforward and that you secured a great price for your travel insurance, especially with your medical conditions. We wish you a wonderful holiday!
goodtogo
Best price around
14 September 2026
Reply from goodtogo
Thank you for taking the time to share your positive feedback with us.
simple form to fill in and good…
simple form to fill in and good comparison with other companies
13 September 2026
Reply from goodtogo
Alan_Watkins,
We're delighted to hear that you found the form simple to complete and appreciated the comparison with other companies. Thank you for your positive feedback!
goodtogo
Helpful agent
10 September 2026
Reply from goodtogo
Thank you for taking the time to share your positive feedback with us.
Everything was good
Everything was good. I was unsure about something but you sorted it out over the phone.
8 September 2026
Reply from goodtogo
Donald Wilson,
We're so glad we could clarify things for you over the phone. We appreciate your kind words!
goodtogo
Easy for older people
12 September 2026
Reply from goodtogo
Barry O Sullivan,
We're so glad to hear that our product is accessible for older individuals. We appreciate your positive feedback!
goodtogo
Had a problem with my bank/payment had…
Had a problem with my bank/payment had phone up very helpful
14 September 2026
Reply from goodtogo
Ian Cooper,
We're happy to hear our team was very helpful with your payment issue. We appreciate your positive feedback!
goodtogo
Reply from goodtogo
Thank you for taking the time to share your positive feedback with us.
Better in my Bank than yours…
I don't see the need for you to have such a big credit during the summer months. Better in my Bank than yours. Particularly as I'm 84!
13 September 2026
Reply from goodtogo
Pamela Wootton,
We appreciate you sharing your perspective regarding credit balances, especially considering your age. We understand your preference for keeping funds in your own account. We are always reviewing our policies to ensure they best serve our customers' needs.
goodtogo
Quick and easy to cover document and…
Quick and easy to cover document and quote favourable to us. A little worry at end when considering payment and asked by bank to consider if this could be a scam.
13 September 2026
Reply from goodtogo
Robert Faulds Baird,
We appreciate your feedback on the document process. We understand your concern regarding the payment inquiry from your bank and are always working to ensure a smooth experience for our customers.
goodtogo
Website okay chat not helpful
Website okay. Online chat useless. Could only quote from script when asked specific questions
9 September 2026
Reply from goodtogo
MRS R F SEEBOHM,
We appreciate your feedback regarding our online chat. We are actively working to improve our support to provide more comprehensive answers.
goodtogo
Reply from goodtogo
Paul Shorters,
We're so glad to hear that our team member was very informative. Thank you for taking the time to share your positive experience with us!
goodtogo
Renewal
I had an unfortunate incident where I had to claim due severe allergic reaction. Because of the way it was managed and dealt with I decided to stay with the company and renew.
13 September 2026
Reply from goodtogo
Nicki,
We're truly glad to hear that our handling of your allergic reaction claim led to your decision to renew with us. Your continued trust means a lot to our team.
goodtogo
Fast response
I called to arrange travel insurance as I have used good Togo in the past. Sherise from good to go was really helpful on the call and answered all my questions. The insurance cover was confirmed very quickly with follow up emails.
12 September 2026
Reply from goodtogo
Paul,
We're so pleased to hear that you had such a positive experience with us and that our team member was really helpful in answering all your questions. It's wonderful that your insurance cover was confirmed so quickly.
goodtogo
The Lady was very helpful,
8 September 2026
Reply from goodtogo
Alan,
We're so glad to hear that you had such a positive experience with us. It's wonderful to know that our team was very helpful!
goodtogo
Reply from goodtogo
Thank you for taking the time to share your positive feedback with us.
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