Goodnightmacaroon Reviews 

135
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Bought a pair of boots, the one I have been looking for and i read a review about them on someone vlog ao decided to buy me one. The sole disappeared like sand and i could hear the loud noise when wal... See more

Rated 1 out of 5 stars

After read all the REAL reviews (negative!) because their bots & paid reviewers with one line sentences can't spell so you know they are fake! I wisely decided to stop browsing and NOT buy! With so... See more

Rated 1 out of 5 stars

WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD Do not order from this site. The sizing is terribly off and their reviews are NOT genuine or linked to individual items. T They only show 5 sta... See more

Rated 1 out of 5 stars

Horrible customer service.Got only one of 3 items and instead of just re-shipping —they refused to help. They suck all together too because the item I DID get looked so fake and phony. Such a rip off... See more

1.1

Bad

TrustScore 1 out of 5

135 reviews

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1.1

All reviews

(135)

1 review in the last 12 months

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Rated 1 out of 5 stars

‪Do NOT order from this site!

‪Do NOT order from this site!I ordered boots a month ago (which says they’ve been dispatched)!Once I reached them via email they told me they were out of stock and I’d receive them in another month. It didn’t say they were out of stock and in fact it says they have been dispatched - when would I have even been informed had I not reached out to them?! They refused to give me a partial refund!No call centre number to call either‬ as I asked to speak to management! It is all done via email!

11 March 2019
Unprompted review
Rated 5 out of 5 stars

Lovely tanks

I have tried their tank tops and love them totally. They hardly irritate my skin rather keep me comfortable all through.

9 March 2019
Unprompted review
Rated 1 out of 5 stars

Do I have to give a star

Do I have to give a star? I wish I read these before I ordered my things. Awful quality. The one size fits all sweater wouldn’t even fit a child. The boots were freshly spray painted before they were sent. Everything smelled of cheap plastic and spray paint and it took over a month for these items. I’m leaving this long story short!

3 March 2019
Unprompted review
Rated 5 out of 5 stars

I am a born traveler but each time I…

I am a born traveler but each time I plan a tour, organizing things play with my patience, thanks to Goodnightmacaroon, their travel organizer set has really helped me to organize my things easily and suitably. Hey, I got a coupon as well.

2 March 2019
Unprompted review
Rated 5 out of 5 stars

Good service

My home is my heaven and so I love decorating it with unique décor items, lately I came across the décor stuffs of Goodnightmacaroon and I can’t stop buying most of them. I must say they are too good, if only you buy you will feel the difference. Keep it up guys, bring us more.

2 March 2019
Unprompted review
Rated 5 out of 5 stars

Cool .

Amazing website for women online clothing like sweater, top and everything.

27 February 2019
Unprompted review
Rated 1 out of 5 stars

0 START

Long story, I first made an ordered that was supposed to be free express shipping with 3 days. The label was created but the packaged never get dropped at DHL. Contact Goodnight Macaroon (GM) customer service, did not get a reply until 3 days later. The packaged finally arrived after 2 weeks.

Total order were 4 sweaters included: 3 were extremely big, one was broken.

Now, 3 sweaters that I ordered was extremely big, completely different measurement compare to the website. I contacted them and ask for the refund. They agreed to make a refund to my original payment only for the 2 they think they're significantly different measurement. The other one, compare to the website, the length matches so they only agree to refund with store credit. (Who would be so stupid thatjust measure a sweater by the length).

I still agreed and send my 3 items back, hoping 2 items - and the 1 broken sweaters will be back to my original payment , 1 will be in store credit plus $16 return shipping fee, that they AGREED to put it back in the store credit for me.

5 days after the return packaged arrived at their location, they send me an email with an electronic gift card of 3 items I sent back. DID NOT REFUND the broken sweaters or the return shipping fee as they agreed. No proper return confirmation email was sent.

I was angry, I emailed them, did not get a response, I direct messaged them on IG, did not get a response, I commented to their IG photos telling my story and tagged their influencers in. I was able to talk to some of their influencers and share with them the story. Non of them know how bad GM treat their customers.

Finally, I got an email back, saying 3 items - and 1 broken sweater back to my original payment. And 1 sweater + return shipping fee of total $44 to a gift card. WITHOUT saying sorry.

2 days after they issue a gift card of $44, they generate a new e-gift card with the total of $27, which they minus the return shipping out.

WHAT THE HECK? I have never gone online and wrote a long review, I don't think anyone have experience the worst online shopping like I did. DONT BUY FROM THESE CHINSE PEOPLE. ROBBERY.

18 February 2019
Unprompted review
Rated 1 out of 5 stars

Never again

Made a purchase on the website and after waiting 3 weeks I received something totally different from what I ordered. There is no customer service and contacting them is next to impossible. I will never buy from this company again.

9 February 2019
Unprompted review
Rated 1 out of 5 stars

After read all the REAL reviews…

After read all the REAL reviews (negative!) because their bots & paid reviewers with one line sentences can't spell so you know they are fake! I wisely decided to stop browsing and NOT buy! With so many honest sellers who needs the hassle of dealing with Chinese non-existent customer service and oversees slow shipping and thieves!

DO NOT BUY BUYER BEWARE!

15 January 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a few items

I ordered a few items, they charged my CC right away, 4 weeks later the shipping label they created never got into the system.
Contacted them multiple times via emails but no response. I finally left a msg from their website and somebody got back to me.
He said he would look into my case, and went silent again. I sent multiple emails back to the same address, finally got my money back yesterday. His excuse was that one of the items I ordered was out of stock that's why they could not ship them out. I wonder what their plan was in the case where item is out of stock.
"Just charge the customers and hope everybody forgets about their order and their money". is what they do.
What the F*. NEVER ORDER FROM THIS STORE.

10 January 2019
Unprompted review
Rated 2 out of 5 stars

Don't waste your time or money shopping here

The boots that were $160 contained plastic that got my gf a cut on her foot, shipping takes 4 to 5 weeks which is crazy. The wrapping was in plastic and a disgrace for packing boots. Still have not recieved a sweater yet I ordered. Style is cute but customer service is a nightmare and only accessible through email. If you get a response its around 3 days later. No phone system set up. Not worth shopping here.

2 January 2019
Unprompted review

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