Gompels Reviews 

67
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Gompels was the third place we tried to get a painful, blocked ear checked: instead of a four hour queue or no capacity at all, we were seen by the pharmacist in under half an hour. The examination ro... See more

Rated 5 out of 5 stars

We have medically complex child and Gomples have been our go to store for all the extras that the NHS fail to provide. They supported our family all through Covid. Delivery is usually next day. Any... See more

Rated 5 out of 5 stars

Been using Gompels for a few years now, at first dealing with stock and deliveries at work, now I'm supplying my own home with their items. Massive variety of high quality products, reasonably priced... See more

Rated 5 out of 5 stars

After getting no help from my Drs Surgery I decided to make an appointment to see a Pharmacist at Gompels in Melksham. How lucky was I to get Marilyn Stapleton the Pharmacist, who confirmed that I wa... See more

Company details

  1. Medical Supply Store

Information provided by various external sources

We are leading supplier of low cost care & nursery products. Order up until 5pm for next day delivery nationwide! Check out our products at https://gompels.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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4.8

All reviews

(67)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The website is easy to use

The website is easy to use, they have a wide range of supplies suitable for our business. The prices are very reasonable. Products always arrive on time and in good order.

22 August 2024
Unprompted review
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Reply from Gompels

Hi Emma,

Thank you for your kind review! We’re so pleased to hear that you find our website easy to use and our range of supplies suitable for your business. It’s great to know that our prices and timely deliveries meet your expectations. We’re committed to keeping up the good work!

Rated 5 out of 5 stars

They are a pleasure!

A wonderful company to deal with. The Customer Service staff are so helpful and their products are great value for the money. Really enjoy doing business with them.

18 June 2024
Unprompted review
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Reply from Gompels

Thank you so much for your lovely review! It’s wonderful to hear that you find our customer service helpful and our products good value for money. We’re thrilled that you enjoy doing business with us—it’s truly a pleasure to have you as a customer!

Rated 5 out of 5 stars

The service is exceptional

The service is exceptional, the product is good, and the delivery is incredibly fast. I highly recommend it and will definitely use it again.

21 August 2024
Unprompted review
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Reply from Gompels

Hi there,

Thank you for your fantastic review! We're delighted to hear that you found our service exceptional, our products good, and our delivery fast. Your high recommendation means a lot to us, and we’re thrilled to know that you’ll be using us again.

Rated 5 out of 5 stars

Good old fashioned service!

I have never used Gompels before, but I'm so glad that l did! They have very competitive price, a huge range of stock and their delivery service is second to none.
I may not have used them before but I'll certainly do so in the future. Highly recommended.

15 August 2024
Unprompted review
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Reply from Gompels

Thank you so much for giving us a try David! We're thrilled to hear that our competitive prices, wide range of stock, and top-notch delivery service made a great first impression. It’s fantastic to know that we’ve earned your trust, and we’re looking forward to serving you again in the future.

Rated 5 out of 5 stars

Gompels is an excellent company to use…

Gompels is an excellent company to use for all of our consumables. Their website is easy to use, prices can't be beaten and delivery is quick. I highly recommend.

20 August 2024
Unprompted review
Gompels logo

Reply from Gompels

Hi Gill,

Thank you for your fantastic review! We're so pleased to hear that you find our website easy to use and our prices unbeatable. It’s great to know that our quick delivery and consumables have met your needs. We really appreciate your recommendation and your trust in Gompels.

Rated 5 out of 5 stars

Brilliant very helpful Company

Brilliant very helpful Company, Product was also great and because it was I placed a second order. Will definitely use this Company again.

From start to finish a very good shopping experience and very fast delivery.

Happy Customer 😁

12 July 2024
Unprompted review
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Reply from Gompels

Thank you so much for your kind words! We're delighted to hear that you had such a great experience with us, from the helpful service to the speedy delivery. It’s wonderful to know that you were happy enough to place a second order—that’s the best compliment we could receive!

We’re looking forward to serving you again in the future. Thanks for being a happy customer! 😊

Rated 5 out of 5 stars

Gomples have always supplied us good…

Gomples have always supplied us good quality products and Fiona is always extremely helpful and solves any questions I have promptly.

21 August 2024
Unprompted review
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Reply from Gompels

Hi Carlie,

Thank you so much for the lovely review! We're delighted to hear that you’ve been pleased with the quality of our products. A special shoutout to Fiona—she’ll be thrilled to know her efforts have made such a positive impact. We’re here to help with any questions or needs you might have, so don’t hesitate to reach out anytime!

Rated 5 out of 5 stars

5 star service

Gompels provides excellent delivery and customer service, we are new to using it as a company however, will use them as our regular PPE providers, with fair prices and good quality PPE.

19 July 2024
Unprompted review
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Reply from Gompels

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with our delivery and customer service. Welcome to the Gompels family! We’re excited to be your go-to PPE provider and are committed to continuing to offer you fair prices and top-quality products.

If you ever need anything or have any questions as you get settled in, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Outstanding Supplier with Exceptional Service

We've been working with Gompels for just over 18 months and they have consistently exceeded our expectations in every way. As a key supplier of Nursery and Early Years Resources and Cleaning Supplies, Gompels has been instrumental in helping us maintain the high standards we strive for in our operations.

Their products are always of the highest quality, and they never fail to deliver on time, even with tight deadlines. The team at Gompels is incredibly responsive, especially our account manager Leigh, and goes above and beyond to ensure our needs are met. Whether it’s providing expert advice or accommodating last-minute requests, they’ve proven to be a reliable and trusted partner.

What stands out most is their commitment to building strong relationships with their clients. They truly understand our business needs and consistently offer solutions that align perfectly with our goals. Working with Gompels has made a significant positive impact on our operations, and we’re grateful to have such a dependable partner.

I highly recommend Gompels to any business looking for a supplier that delivers top-notch products and exceptional customer service. They’ve been an invaluable part of our success, and we look forward to continuing our partnership for many years to come.

15 August 2024
Unprompted review
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Reply from Gompels

Wow, Lianne, thank you so much for this incredible review! We’re truly honoured by your kind words and thrilled to hear that Gompels has been such a valuable partner for you over the past 18 months. It’s especially rewarding to know that our products, service, and commitment to your success have consistently met your expectations.

We’re so glad that Leigh and the rest of the team have been able to support you with expert advice and prompt service, even under tight deadlines. Building strong, lasting relationships with our clients is at the heart of what we do, and your feedback reassures us that we’re on the right path.

We’re excited to continue working together and supporting your operations for many years to come. Thanks again for your recommendation and for being such a fantastic customer!

Rated 5 out of 5 stars

Quality products and customer service

Having used Gompels across 2 different companies, I have never had a bad experience. The customer service is quick and to the point. The products are of a high quality and well priced compared to other companies.

12 August 2024
Unprompted review
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Reply from Gompels

Adam, thank you so much for your fantastic review! It’s wonderful to hear that you’ve had such consistently positive experiences with us across different companies. We’re really glad our customer service and product quality have been up to your expectations. We always strive to provide the best value, and it’s great to know that you’ve noticed.

If you ever need anything else, we’re here to help. Thanks again for your continued trust and support!

Rated 1 out of 5 stars

Incredibly Disappointing bought and used a lot of gloves…

I've bought and used a lot of gloves from Gompels and they - both website experience & product - have generally been fine or great. Unfortunately, this order of an entire case (60 boxes) of Proform vinyl gloves was not acceptable.

I opened the case and instantly noticed that the usually-tightly packed boxes were loose. I continued looking and found a couple of very battered boxes, but didn't really mind. However, after using three or four boxes I found that most boxes had something wrong with them.

It looks as though their rejected boxes were all placed in my order. This is written in jest, which should be obvious, but it hopefully offers an idea of the presentation and experience.

In the interest of being transparent; I'm autistic and find telephone communication rather difficult. I don't mind email, as much, but I usually don't bother and accept the money is lost (£60 in this case) and cease using the company.

Order #: 1610685

1 February 2024
Unprompted review
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Reply from Gompels

Hi Piers/Josef,

Thank you for sharing your experience with us, even though it’s been some time since your order. We’re truly sorry that your last purchase didn’t live up to the quality you expected, especially given your previous positive experiences with our products.

We wanted to remind you that we processed a full refund for your order at the time to address the issue. Your feedback was invaluable in helping us improve, and we really appreciate your honesty in bringing this to our attention.

If you ever decide to give us another try, please know we’d love the chance to provide you with the quality service and products you deserve. And if there’s anything else you need, feel free to reach out via email—we’re always here to help.

Rated 5 out of 5 stars

Good prices and very quick delivery.

5 December 2023
Unprompted review
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Reply from Gompels

Natalia, you just made our day with this awesome review! 🎉 We’re thrilled that our prices and speedy delivery hit the mark for you. If you ever need more of that quick service and good deals, you know where to find us!

Rated 5 out of 5 stars

Highly Recommend

I had never heard of this company and stumbled upon it by chance when looking for some education supplies. The reviews looked good so I thought I'd give it a try and I'm so glad I did. My order arrived incredibly quickly, the items were good quality and the prices were very reasonable, plus being able to bulk buy was very useful. Highly recommend, I'm sure I'll be using this company again in future.

13 September 2023
Unprompted review
Gompels logo

Reply from Gompels

Lisa, thank you so much for taking a chance on us and for sharing your experience! We’re thrilled to hear that everything went smoothly and that you’re happy with the quality and pricing of our products. It’s wonderful to know that our bulk options were useful for you as well. We’re delighted to have earned your trust and recommendation, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

If I could give more stars I would!

If I could give more stars I would!
An order of 4 x 25kg bags of salt tablets was not only the cheapest around but delivery was free and they arrived next day via DPD.

11 August 2023
Unprompted review
Gompels logo

Reply from Gompels

Kay, thank you so much for the fantastic review! We’re over the moon that you’re so happy with our service. It’s great to hear that your order arrived quickly and at the best price—we always aim to offer the best value and service. If there’s anything else we can do for you, just let us know!

Rated 5 out of 5 stars

Great customer support

Had a problem with delivery (DPD courier tried to deliver to wrong house multiple times) but received excellent service to rectify this. Very impressed.

10 August 2023
Unprompted review
Gompels logo

Reply from Gompels

Sandra, thank you for sharing your experience with us! We're sorry to hear about the hiccup with the delivery, but we’re so glad our team could step in and sort things out for you. Your understanding and kind words about our service really mean a lot to us.

Rated 5 out of 5 stars

Excellent

Excellent! Fast delivery, delivered on time, good items, no problems.

1 August 2023
Unprompted review
Gompels logo

Reply from Gompels

Hi Miss Martin,

Thanks for the fantastic review! We're so glad to hear everything went smoothly with your order. It’s always great to know that our fast delivery and quality items are hitting the mark. If you ever need anything else, we’re here for you!

Rated 5 out of 5 stars

Dependable. Good products. Unrivalled efficiency.

I have been using Gompels now for a few years, and they are easily one of the most reliable and efficient companies I've ever dealt with.

I suffer from severe OCD, which is centred around thoughts of contamination. Consequently I rely heavily on the use of disposable gloves to facilitate day-to-day tasks. When Covid hit it became extremely difficult to source gloves, and other items I rely on such as antibacterial soap and wipes. Prices also shot up on many products, especially during the first lockdown. Because of this I had to search for new suppliers, and eventually found Gompels.

The company has been invaluable to me as a reliable source for the products I need. While not always the lowest across the board, their prices are generally competitive. In addition to gloves and wipes I have also found them useful for other items such as catering supplies.

My orders have always been processed extremely quickly, and I can trust that they will be well packaged and usually delivered within 24 hours.

I have never had any cause for complaint, and regard Gompels with both admiration and gratitude for their quality of service.

Overall this is a very competent supplier well deserving of your business.

22 January 2023
Unprompted review
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Reply from Gompels

Hi Comrade Woody,

Wow, thank you so much for sharing your story with us. We’re incredibly honoured to have been able to support you through such challenging times, especially when finding the right supplies was so crucial. It means the world to us that you trust Gompels to deliver what you need, when you need it. Your kind words about our service are really encouraging for our team.

If there’s anything else we can do to continue supporting you, please don’t hesitate to reach out. Thanks again for being such a loyal customer!

Rated 5 out of 5 stars

A really great supplier

A really great supplier, products are delivered quickly and accurately. We have used them for a few years now and never had any issues. Can not fault them ... highly recommended.

4 January 2023
Unprompted review
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Reply from Gompels

Hi Jason,

Thanks a million for the awesome review! We’re thrilled to hear that you’ve had such a positive experience with us over the years. It’s great to know that our service has been spot on for you. If you ever need anything else, you know where to find us. Cheers for the recommendation!

Rated 5 out of 5 stars

Stunning service

Stunning service. fast response immediately put things right, very good prices quality and excellence comes as standard.

1 March 2022
Unprompted review
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Reply from Gompels

Thanks for your feedback Kubla! - Glad the team got back to you ASAP. Hope to see you again soon...

Rated 5 out of 5 stars

Brought my son the foam bricks for kids…

Brought my son the foam bricks for kids on there website and the delivery was so quick and no stress! They emailed me saying need any help just message them etc very helpful and good price website! Will for sure be buying from there again!

30 November 2021
Unprompted review
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Reply from Gompels

That's brilliant Demi - Hope the foam bricks are bringing hours of fun! :-)

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