The entire team at Golf Locker was so fantastic in helping me on my recent order. Old world customer service for an online company. Real proactive phone call and email responses which helped clarify... See more
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Review summary
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Being a disabled veteran Golf Locker stays ahead of my needs and frees me from having to go hunt these items down in stores. More Products Please.
Company replied
I’ve loved everything I’ve received and when I need a different size the return has always been flawless.
Company replied
Golf Locker is very flexible when working through an order. They carry high quality products and are very accommodating in replacing or exchanging products product to ensure client satisfaction. They... See more
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Company details
Written by the company
Online since 1999. The finest in golf apparel, golf shoes and more from Peter Millar, FootJoy, johnnie-O, Greyson, henry dean, Nike, G/FORE, Sun Day Red, Titleist, TravisMathew, Straight Down and more at GolfLocker.com - Outfitting golfers from head to toe. Featuring golf's premier men's personal shopping service - My Golf Locker - now in its 11th season. Complete your profile, receive items on your desired schedule, keep only what you love with free shipping both ways. Embroidered custom logo options available for your corporate, club or group needs on polos, pullovers and more. One piece minimum. Guaranteed satisfaction.
Contact info
6200 North Dale Mabry Hwy, 33614, Tampa, United States
- 813-265-8990
- sales@golflocker.com
- www.golflocker.com
4.8
Excellent
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Always the right size and fit!
Always the right size and fit!! Your picks are always spot on!!
6 July 2023
Unprompted review
Reply from Golf Locker
Chris, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
Spot on fit and style
8 July 2023
Unprompted review
Reply from Golf Locker
Thomas, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
Everything fit and was of good quality.
27 June 2023
Unprompted review
Reply from Golf Locker
Duane, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
My golf locker has been very easy for…
My golf locker has been very easy for me to stay intune with the latest and greatest golf style.
28 June 2023
Unprompted review
Reply from Golf Locker
Edward, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
Experience
They do very well at picking and sending the items I ask for. Haven’t had to return one thing. Doing a very good job!
23 June 2023
Unprompted review
Reply from Golf Locker
Michael, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
Limiting boxes.
I kept two of the items. One shirt and golf balls. Debated on keeping balls as they were more expensive than PGA Superstore. I think I will limit future boxes to shirts, shorts and cover ups. Hats, balls, tees etc I will obtain locally.
27 June 2023
Unprompted review
Reply from Golf Locker
Thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
Quality of items
Quality of items, convenience of shopping from home are what I like most
16 June 2023
Unprompted review
Reply from Golf Locker
Jeff, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
Very satisfied with the choices and…
Very satisfied with the choices and items sent. Everything has fit me regardless of sizes on each item. They are very good with customer service too.
22 June 2023
Unprompted review
Reply from Golf Locker
Larry, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season!
The folks at Golf Locker have sent me…
The folks at Golf Locker have sent me some great looking golf polo shirts over the past year. They are quick to send you things that you may like, and the combinations that they send are quite nice!
14 June 2023
Unprompted review
Reply from Golf Locker
Luis, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
Clothes did not work but the return process worked flawlessly
While the clothes selected for me did not work, the process with Golf Locker worked flawlessly. I have never had any issues dealing with the company, whether it is a return or something purchased.
15 June 2023
Unprompted review
Reply from Golf Locker
Doc, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We'll keep working with you to get your selections spot on. We're somewhat obsessed with it! Please let us know if you ever need anything. We're here to help. Have a great season.
Shirt size change
I asked that the size of a certain brand of shirt be changed and I received the correct size on the very next shipment. Pays attention to comments. Great job!
9 June 2023
Unprompted review
Reply from Golf Locker
Lance, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Getting your fit correct is paramount, so we appreciate your feedback. Please let us know if you ever need anything. We're here to help. Have a great season.
Excellent recommendations with high…
Excellent recommendations with high quality clothes.
16 June 2023
Unprompted review
Reply from Golf Locker
Thomas, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help. Have a great season.
Golf Locker is not worth it. Way overpriced.
Received my first box and all four items were over priced (cheaper elsewhere by 10.00+ dollars) and three were not a color I would wear. Returned three and keep one. Received a 12.00 price adjustment for the one item since it was cheaper elsewhere too. All fine right? NOPE. They deactivated my account because they said that Golf Locker is not for me due to my feedback for the returned items being overpriced. Like I was just to overpay... CANCELLED. Just find your shirts and hats elsewhere and save yourself the hassle.
They are overcharging for everything. And, you are supposed to be happy with it. Try it. Look up the item online vs. your charged price and you will need to get an adjustment back. If I have to do that to get honest pricing on every item, it is no longer an honest transaction. Honest pricing is what I was expecting.
11 June 2023
Reply from Golf Locker
Garrett Maun, thank you for your initial interest in My Golf Locker. Your review differs from the feedback that you supplied for your initial shipment.
For the Puma polo that you said you found for less elsewhere, we refunded you $12.01 per our price guarantee, because we were able to verify your information. For the Puma shorts you received and claimed they were less expensive elsewhere, you weren't able to provide a link for that price difference for the same item, so there was no refund available.
For the white polo and hat that you were sent, those were included in your Locker shipment because you indicated in your profile that you would like to see white in your Locker shipments. You never asked us to price match either of these items. You simply returned them via our free return system.
Therefore, your claim that "all four items were over priced (cheaper elsewhere by 10.00+ dollars)..." doesn't match what you told us with your feedback, nor is this claim accurate.
Our service is not about discounted items from previous seasons. We provide items from the most current season from the top brands in golf while providing supreme customer service.
Since you are looking for highly discounted items that you may or may not find online from previous seasons, then our service is simply not a good fit for you.
Again, thank you for your initial interest in our service. Have a great rest of your season.
------------------------------
Garrett, you've updated your review now with even more falsehoods. We do not overcharge for everything. That's simply false. Per our Terms of Service - "We guarantee you will not find a lower price for the items sent to you from any brand-authorized retailer during your review period, or we'll refund you the difference."
Again, Garrett, if you are looking for discounted items on last year's products that you may or may not find online, then our service is not for you.
always on point with my selection
9 August 2022
Unprompted review
Reply from Golf Locker
Jon, thank you for being a My Golf Locker Patron. We're thrilled you are enjoying our service and your items fit you properly, as we try very hard to nail down each Patron's desired fit profile. Please let us know if you ever need anything. We're here to help.
My first and only locker so far has…
My first and only locker so far has been a five star experience.....
9 August 2022
Unprompted review
Reply from Golf Locker
Geromy, thank you for being a My Golf Locker Patron. We're thrilled you are happy with your first Locker shipment. Please let us know if you ever need anything. We're here to help.
Golf Locker has done it again!
Golf Locker has done it again!! I set up items that I was looking to get in the future and Golf Locker selected all of them!! I was super satisfied with this box and am looking forward to my next one!
8 August 2022
Unprompted review
Reply from Golf Locker
Jon, thank you for being a My Golf Locker Patron. We're thrilled you are enjoying our service. Please let us know if you ever need anything. We're here to help.
Products are Excellent. Customer Service Could be BetterLacks a Little
Maybe it is all my fault for not returning items that don't fit within their accepted timeframe, but other retailers will accept returns anytime. I guess I am just used to dealing with them. Make sure you know GolfLocker's policy, otherwise they will return the ill-fitting items and make you deal with it. When I buy $100 shirts and jackets, I just expected a little better service.
Response to Golf Locker: I did return three items, one of which I think was getting close to the six months, but I returned three in one box to save you the postage. I understand you don't care about that now. However, when you pay this much for your clothing and they DO NOT FIT, I expect better customer service than what you delivered. Rather than an e-mail, what is wrong with a personal call. It isn't as cold and heartless as the e-mail was. What happened to "the customer is always right?" I stand by what I said in the review. Your customer support could use improvement, especially as indicated by the tone of your response to your review. The nice part is that I have a choice of who I do business with. Call me if you feel it might be worth it.
29 July 2022
Unprompted review
Reply from Golf Locker
Our return policy is the same as it has been for the last 23 years. We allow 60 days for returns. You returned an item that was sent to you over 6 months ago, which was the same size and brand as items that you've kept in the past, and we returned the item to you at no charge.
Customer service is paramount to us, and vastly appreciated by our Patrons as illustrated in our reviews here.
First order was great
First order was great. Loved everything I received!
28 July 2022
Unprompted review
Reply from Golf Locker
Patrick, thank you for being a My Golf Locker Patron and for taking the time to share your thoughts. We're thrilled you enjoyed your first Locker. Please let us know if you ever need anything. We're here to help. Have a great season.
Always impressed with my locker
Always impressed with my locker. Don't always keep everything and return process is simple and efficient.
27 July 2022
Unprompted review
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