GolfGarb Reviews 1,959

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I've ordered several times from GolfGarb. Always found them excellent. Tracked goods arrive v promptly. Well packaged. Even if garments aren't suitable returns handled promptly. Had issues with PayPal... See more

Rated 1 out of 5 stars

Dishonest business. They sell previous year's (or even older) as a current model. They have current model pictures on website, but sent me previous model. Basically bait and switch. US buyers be awa... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I ordered a golf top online and immediately realised I had ordered the wrong size. I telephoned their customer service number and a very helpful member of staff altered the siz... See more

Rated 5 out of 5 stars

I have placed many orders with Golf Grab and always been delighted with the overall package from ordering to delivery. The quality of products are great, very true to size and reasonably priced. I str... See more

Company details

  1. Golf Club

Information provided by various external sources

Golf Clothing for men, women's golf clothes and kids golf wear. FREE Delivery available on a huge range of polo shirts, sweaters, golf trousers, golf shorts, golf waterproofs and much more.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Very poor customer service

Very poor customer service . Would not refund in a timely manner despite accepting liability for incorrect address . Avoid !

1 October 2025
Unprompted review
GolfGarb logo

Reply from GolfGarb

Hi Karen

I'm sorry there were delays with your order, having dispatched your order to the address you gave us you then contacted us to tell us this was your old address. We managed to get the order redirected to your new address as requested and yes there were some delays which were resolved.

To date the goods have not been returned to us, as soon as they arrive they will be processed and refunded within our usual 24 hours.

I am sorry we have declined your previous suggestion of a 25% refund for your "time" and opinions.

Rated 5 out of 5 stars

Great customer service

Great customer service. I ordered a golf top online and immediately realised I had ordered the wrong size. I telephoned their customer service number and a very helpful member of staff altered the size on the order then and there. Two days later the top arrived in the correct size. This is my third purchase from Golf Garb. Previous returns I have made have been refunded. This is a real company with real people who offer great service.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered golf boots which were too tight, sent them back in exchange for a larger size and I had my new boots within a week of ordering the 1st pair. Would highly recommend this company.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Surpassed themselves

I've used this company before and always had good service but this time they surpassed themselves. I ordered on Thursday and received the parcel on Saturday. I ordered a couple of polo shirts and they fit perfectly, are a good make so I'm delighted. I like the website and find it easy to navigate. Will definitely be looking here first when I next need golf clothes.

7 September 2024
Unprompted review
Rated 1 out of 5 stars

Dishonest business

Dishonest business. They sell previous year's (or even older) as a current model. They have current model pictures on website, but sent me previous model. Basically bait and switch. US buyers be aware. They are based in UK and you will have to return to UK. So unless you are extremely sure about your purchase, don't buy from them and look for US sellers.

30 July 2024
Unprompted review
GolfGarb logo

Reply from GolfGarb

Thank you for your purchase from us. The jacket you purchased was discounted by 40% which would not happen with current years products nor did we at any point suggest it was current seasons product. You also benefitted from not paying any US taxes so enjoyed a further 20% discount. You benefited from free delivery in just 5 days from the UK to US.

Our domain name is suffixed with .co.UK which indicates as business based in the UK and all the information we provide.

As has been offered should you wish to return the jacket please do so for a full refund otherwise please do enjoy your new jacket at the bargain price you paid.

Rated 5 out of 5 stars

Excellent!

Excellent!
Speedy delivery, top quality items, and more than reasonable prices. Highly recommend

17 May 2024
Unprompted review
Rated 4 out of 5 stars

Good products and communication

Good products and communication.

Shame they use Evri (Formerly Hermes) as their preferred courier, who are so unreliable. For this reason I will not use them again.

3 December 2022
Unprompted review

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