Golfbidder Reviews 

6,229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 412 reviews, reviewers overwhelmingly had a great experience with this company, consistently showing dependable and professional overall operations. Customers frequently mention that the golf clubs arrive very quickly and match their exact online descriptions perfectly, making remote purchases completely reliable. People also find the entire trade-in and equipment selling process wonderfully simple, straightforward, and supported by exceptionally fair market prices. Some reviewers were not happy with unexpected delivery delays, longer than expected shipping times, and frustrating communication issues from couriers. Additionally, a small number of buyers experienced late arrivals, unannounced overseas dispatch, or received items that lacked proper initial cleaning.

What people talk about most

Product

People report high satisfaction with the product, highlighting that items arrive quickly and match their... See more

Delivery service

Users describe positive interactions with delivery_service, noting that packages arrive quickly and securely.... See more

Service

Customers consistently note positive experiences with service, highlighting a seamless process from quotes to... See more

Price

Customers had positive experiences with price, consistently highlighting fair and competitive offers for... See more

Quality

Clients share positive opinions on quality, frequently noting that items arrive in fantastic condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I sold some second hand clubs, got a really good price for them and the process was so much easier than trying to sell them individually on FB marketplace/Gumtree etc. They kindly s... See more

Company replied

Rated 5 out of 5 stars

Golfbidder provided excellent and exceptional service. Price agreed for my golf clubs online, I requested a box for the clubs and this was sent to me, DPD courier label sent via email. Clubs droppe... See more

Company replied

Rated 5 out of 5 stars

This is probably the easiest and quickest online transaction that I have completed. I quickly found the club that I required and the description matched exactly my needs. I completed the trade in se... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. I ordered a set of irons but did not want them delivered until I returned from holiday. Requested delay via email and received an immediate response out of normal working... See more

Company replied


Company details

  1. Golf Club
  2. Golf shop
  3. Men's Clothing Store
  4. Shoe Store
  5. Sporting Goods Store
  6. Sportswear Store

About Golfbidder

Written by the company

Golfbidder- Home of Pre-Owned

Why Golfbidder?
Welcome to Golfbidder, the one-stop destination for all your golfing equipment. Buy, Sell or Part Exchange Golf Clubs & Browse a Huge Range of Golf Accessories.

Looking For More Than Golf Clubs?
We don’t just stop with golf clubs, but also supply a huge selection of golfing accessories including golf clothing, golf shoes, golf bags and golf balls.

Trade In Your Golf Clubs At Golfbidder
We know our golfing brands inside out – but we recognise that kitting out your golf bag with the latest premium golf clubs can require quite an outlay. So apart from offering a huge range of competitively priced golf clubs for sale, we can also buy your old golf clubs allowing you to trade-in and trade-up – and update your golfing equipment cheaply while never compromising on the quality of your golf equipment.

Pay in 3 with Klarna
Spread the cost of your purchase into 3 interest-free instalments, automatically charged from your card every 30 days.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,229)

403 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great part X for my clubs,quick…

Great part X for my clubs,quick turnaround.and fast delivery.hhe clubs I got are in great condition deffo use again.

29 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thanks for the positive review, Stephen!

Glad to hear that everything went according to plan and we look forward to helping you again in future.

Happy golfing!

Rated 5 out of 5 stars

When it comes to golf clubs they're the best

The best service when it comes to buy, and sell golf clubs. Enormous stock of any club you can think of which you can find on their website. Ask, and they find you a solution. Transport to Belgium, and return, refund, selling your second hand clubs, you name it, they do it.
In case you have a small issue, they have two email addresses, and a response within hours, minutes. Super thanks to Stephanie! She's doing a great job, and it's like she has nothing else to do when she's helping customers. SPECIAL THANKS !

27 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you so much for this wonderful review! 🏌️

We're delighted we could help with everything and we'll make sure Stephanie sees this.

We look forward to helping you again soon. ⛳

Rated 5 out of 5 stars

Really good speedy service

Really good speedy service. Product as described and well described

28 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Brilliant, thanks for taking the time to leave a review!

Happy golfing ⛳

Rated 5 out of 5 stars

Ordered and arrived as per the order

Ordered and arrived as per the order. The club was exactly as agreed. Will use again.

28 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the review, really pleased everything went smoothly and the club was exactly as expected.

We look forward to your next order!

Rated 5 out of 5 stars

Ping G425 driver

Quick & easy to use website & descriptions of clubs clear & easy to follow. Quick delivery. Club arrived as described. Confidence that you are buying a genuine item.

28 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the great review! We're glad you found the website easy to use and that your club arrived quickly and as described. We hope you enjoy it and look forward to seeing you again!

Rated 5 out of 5 stars

Really great service and the clubs were…

Really great service and the clubs were as described. Highly recommended 👍

28 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thanks for your review! Glad to hear everything was great, we look forward to welcoming you back again soon.

- The Golfbidder Team

Rated 5 out of 5 stars

Excellent communication throughout the…

Excellent communication throughout the purchase which gives reassurance that order has been received - processed - dispatched and then delivered on time.....

24 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for taking the time to leave such a lovely review! We believe that clear, timely communication is just as important as a prompt delivery, so it's wonderful to hear that came through for you.

Happy golfing!

Rated 4 out of 5 stars

Responsive

They responded to my query fully and well. They paid for my return club promptly.

20 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for taking the time to leave a review! We're glad we could answer your query thoroughly and get your payment processed promptly. We always aim to make the selling process as smooth as possible.

Rated 5 out of 5 stars

Product just as described

Product just as described, good value and very quick delivery

25 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the lovely review! We always strive to make sure our listings are accurate and that orders reach our customers as quickly as possible, so it's great to hear we hit the mark on all fronts.

Rated 5 out of 5 stars

Quality service

Excellent service from start to finish with quick delivery

25 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the kind words! We're delighted to hear you had an excellent experience and that your order arrived quickly. We hope to see you back at Golfbidder again soon!

Rated 5 out of 5 stars

Very Good Service

Excellent service and good prices. Does what is says on the tin.

24 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thanks for the review, Andrew!

We look forward to helping you again in the near future.

Rated 5 out of 5 stars

Very easy process and great service

Very easy process and great service. Just get a price and Golfbidder does the rest. They sent me a box, pre-paid postage and the money was in the back in about two days. Great service.

9 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the lovely review.

We're really pleased to hear the whole process was so straightforward for you. Get your price, send your clubs, get paid. Simple as that!

We hope you'll think of us again if you're ever looking to sell in the future.

Rated 5 out of 5 stars

The item that I wanted to buy was in…

The item that I wanted to buy was in stock. Most helpful service.
Left feeling good about Golf Bidder.

22 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the lovely review!

We're glad we had exactly what you were looking for and that our team could make the experience a positive one. That's always what we're aiming for.

We hope to see you back at GolfBidder again soon!

Rated 5 out of 5 stars

Will at golfbidder was really helpful…

Will at golfbidder was really helpful and speedy in helping me with an issue ( I caused. )
Throughly recommend using them and I will again in the future

22 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you so much for taking the time to leave such a kind review! We're delighted to hear that Will was able to help you out quickly, he'll be really pleased to read this.

No matter how an issue comes about, we're always happy to help get it sorted. We look forward to seeing you again soon!

Rated 3 out of 5 stars

Clubs from France

I have used Golfbidder a few times in the past but what is not made clear at present is that clubs can now be sent from FRANCE. This is not made apparent when you purchase clubs (I was on the UK site) - it is only apparent when you receive the dispatch details. I will not be purchasing from them again because of this as it is risky enough trusting golf club deliveries in this country never mind from overseas.
***UPDATE: I received a call from Golfbidder shortly after I published my review. Clubs coming from France is a new thing apparently but I stated that it should be displayed on their website as people may want the club quickly or be put off by delivery from overseas. They refunded my postage as a goodwill gesture and I adjusted my review positively by 1 star.
Bottom line is - THEY NEED TO DISPLAY IF COMING VIA FRANCE.

20 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Hi Fraser,

Thank you for your feedback, and for taking the time to update your review—we really appreciate it.

When placing an order, the estimated delivery date provided at checkout is intended to reflect the dispatch location, including when items are shipped from France. However, I’m sorry if this wasn’t clear enough, and we understand your concerns around delivery transparency.

We take this feedback seriously, and your point about clearly displaying when items are dispatched from overseas is noted.

For reassurance, all of our clubs are covered by warranty, and our customer service team is always on hand to support with any delivery issues or concerns.

Thanks again for your comments, and please don’t hesitate to get in touch if there’s anything further we can help with.

Kind regards,
GB Team

Rated 4 out of 5 stars

Good

Good, quick delivery

18 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Hi,

Thank you for your feedback—I'm glad to hear you were happy with the service and that your order arrived quickly.

We really appreciate you taking the time to leave a review, and we hope to see you again in the future.

Kind regards,
GB Team

Rated 5 out of 5 stars

Some trouble with delivery but got there in the end

Previous 1* review:
Ordered a set of clubs in the 10th of April, and I've still not had any delivery or even an update.

I was contacted by Customer Service who was very helpful and organized a second delivery in the 15th of April, but this too was delayed, not delivered and no update from them or the courier.

Very disappointed 😞 heard such good things about Golf Bidder, but now I'm very reluctant to trust them again.

EDIT - 5*:
After a long wait, I've received my order! A change of courier, great customer service and a small compensation for my poor experience has definitely shown me that Golf Bidder go above and beyond to ensure top teir service.

18 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Hi,

Thank you for taking the time to update your review, and for your patience throughout the delivery process.

We’re really sorry for the initial delays and the inconvenience caused, but I’m glad to hear that your order has now arrived and that the issue was resolved with the change of courier and additional support from our team.

We also really appreciate your kind words regarding our customer service and are pleased we were able to turn things around for you.

Thanks again for your understanding and support—it means a lot.

Kind regards,
GB Team

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