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Goldenpapergroup Reviews 

1
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TrustScore 3 out of 5

3.2

Digital Printing Service
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Company details

  1. Digital Printing Service
  2. Office Supplies Store
  3. Office Supply Wholesaler
  4. Packaging Company
  5. Packaging Supply Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

All reviews

(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Advance payment made, goods not delivered in full — refund refused

We placed orders with Golden Paper Company Limited and paid three advance payments totalling USD 50,607.66. The goods delivered covered only USD 49,224.69, leaving a shortfall of USD 1,382.97.

After months of follow-up with their commercial team (Cassie) and management (Eric), we were told that a refund is not possible due to Chinese banking restrictions, and that the only option is to place a new order to offset the balance. We do not consider this an acceptable resolution.

We are a stationery manufacturer from Serbia and first made contact with this supplier at the DRUPA trade fair in Germany.

24 July 2026
Unprompted review

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