I set my policy up with Shaun? He was very well spoken I could hear and understand him very clearly. Expectations were set and met I have now accepted and put in place my granddaughters cover and im h... See more
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Reply from Golden Insurance
Great customer service and professional and informative.

Reply from Golden Insurance
When compared to other companies, Golden Insurance offered the best proposal for our age group. The staff members with whom my husband and I had telephone conversations, Scott and George, and another who assisted him this morning, were extremely helpful and understanding of our requirements. This was particularly reassuring because they were clearly of a much younger generation than ourselves.
Leonie Wilkinson

Reply from Golden Insurance
When compared to other companies, Golden Insurance offered the best proposal for our age group. The staff members with whom my wife and I had telephone conversations, Scott and George, and another who assisted me this morning, were extremely helpful and understanding of our requirements. This was particularly reassuring because they were clearly of a much younger generation than ourselves.
Keith Wilkinson

Reply from Golden Insurance
The person I was talking to was pleasant informative and considerate of my wanting to know more in relation to your insurance policies terms and conditions. She spoke clearly to explain all in relation to my question. She was very helpful and patient whilst I gathered information to complete an application for acceptance. She performed great customer service and made me feel relaxed and comfortable which helped me to proceed with the policy coverage.

Reply from Golden Insurance
It was clear information. Also, the operator on the line talking with me, was helpful and cheerful, and seemed like a genuine salesperson, interested in their work and and in serving me with a beneficial policy.

Reply from Golden Insurance
Very friendly.. no pressure..Given time to digest all information.. if I didnot understand the question was repeated and explained..allover a enjoyable experience..

Reply from Golden Insurance
I felt very comfortable with whom i spoke with. He was pleasant professional and very helpful. He explained everything i needed to know and displayed empathy when i shared something personal. I would say he is definitely an asset to your company and i look forward to having future communication with him should i need advice on my journey with Golden insurance.

Reply from Golden Insurance
Jakob was very helpfull, clear in all things I asked .. thsnk you

Reply from Golden Insurance
Not done yet just gonna wait for a while see how I do with payment first

Reply from Golden Insurance
The friendly staff member i talked to was clear and my questions where answered, she made it all easy and i hung up having enjoyed our talk. Her name is Brianna, I would chat to her again anytime 😊

Reply from Golden Insurance

Reply from Golden Insurance
Instructions and information was clear. Answered all my questions.

Reply from Golden Insurance
The contact was so quick. Nick was real and never made me doubt that his customer service was genuine.
The value for money is awesome, as my family will get more than 3 times what they were going to get on an existing policy,that I have, and I will only be paying $2 .00 more a,fortnight.
I would have been silly not to change to this company.

Reply from Golden Insurance
Easy and straightforward explanation of the policy. Thank you Nick.

Reply from Golden Insurance
Great customer service with a person you could understand

Reply from Golden Insurance
They accepted my request and my smoking and heart attacks strokes tia and diabetes no insurance company has cover for these illnesses

Reply from Golden Insurance
I set my policy up with Shaun? He was very well spoken I could hear and understand him very clearly. Expectations were set and met I have now accepted and put in place my granddaughters cover and im happy to say im now a client of Golden Insurance

Reply from Golden Insurance
Transaction is easy . I got the insurance in less than an hour.

Reply from Golden Insurance
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