HighLevel Reviews 

14,991
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 4,091 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally helpful, patient, and deeply knowledgeable during complex troubleshooting and onboarding sessions. People truly appreciate the clear guidance provided, which consistently makes setting up accounts and navigating the overall system remarkably simple and efficient. Some reviewers were not happy with certain business aspects, noting occasional delayed email responses, rigid administrative terms, and a somewhat convoluted platform structure. A few consumers additionally mentioned that building landing pages and configuring various features independently can feel overly complicated without receiving substantial assistance from experts.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, patience, and prompt assistance.... See more

Customer service

Customers had positive experiences with customer service, often praising representatives for being... See more

User experience

Clients share positive opinions on user experience, noting that setup is clean and clear. Reviewers... See more

Service

Users describe positive interactions with service, highlighting great attention to detail and setup that is... See more

Website

Reviewers highlight positive aspects of website support, noting that representatives listen carefully and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sean Moran assisted me today re: website compliance. He was knowledgeable, patient, And professional. He also went beyond expectations to resolve other issues that cropped up along the way, due to t... See more

Company replied

Rated 5 out of 5 stars

Stephie did an amazing job of helping me figure out the problem. Turns out it was my Internet security software that was creating the problem, not the GHL platform. The trouble shooting skills were in... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with IT person, and he was consistently patient, knowledgeable, and incredibly helpful. He took time to walk me through each step, making sure I understood. When somethin... See more

Company replied

Rated 5 out of 5 stars

Mr. Babu was outstanding. I came in with questions about finding the place for forms on I website I had built — AI widgets I built / automations and setup and instead of reading me a script he actuall... See more

Company replied


Company details

  1. Software Company

Written by the company

HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(14,991)

3,884 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a call with Aditya Kumar

Had a call with Aditya Kumar. He's an absolutely patient and helpful success specialist. HighLevel did something right by having him on the team.

4 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Olutayo! We’re glad Aditya provided such patient and helpful support!

Rated 5 out of 5 stars

Support team rocks

Support team rocks ! Even under pressure and troubleshooting for hours my agent : Carl De Leon came in and solved everything! No other team like it ! Thanks for everything High Level

4 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Gabriel! We’re thrilled Carl was able to step in and resolve everything!

Rated 5 out of 5 stars

I just had my business setup call and…

I just had my business setup call and we went through everything to get my business up and running. So much knowledge and details that would have probably taking me forever to figure out by my own. I can't wait to use every tool there is for my business. Amazing customer service.

3 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Yvonne! We’re so glad your setup call was helpful and gave you the guidance you needed to get started!

Rated 5 out of 5 stars

Fatima and all the other members of the…

Fatima and all the other members of the team were a great help. I had a bug that was beyond the agency owner level and they quickly responded. Great service.

3 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Travis! We’re glad Fatima and the team were able to quickly step in and help resolve the issue!

Rated 5 out of 5 stars

Aditya Kumar did an exceptional job…

Aditya Kumar did an exceptional job explaining GHL and the onboarding process.

3 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Nick! We’re glad Aditya was able to make the onboarding process clear and easy to understand!

Rated 5 out of 5 stars

Ankita Dongre from the GHL support team…

Ankita Dongre from the GHL support team helped me with the A2P registration of my toll free number and she did an outstanding job walking, and explaining the entire process to me and was very kind and patient. Thanks for the team you have put behind your customer service and support desk.

3 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, David! We’re thrilled Ankita was able to patiently guide you through the A2P registration process and make it easier!

Rated 5 out of 5 stars

We're loving this platform and the…

We're loving this platform and the people behind it. In particular, Evans Stacker is incredibly helpful. Thank you so much, Evans!

3 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Rachael! We’re so glad Evans has been able to provide such helpful support. We truly appreciate the kind words!

Rated 5 out of 5 stars

Kaizer was so cool and helpful

Kaizer was so cool and helpful. I love the GHL team and how they serve the customers, this makes me happy to be a client!

2 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Angelia! We’re so glad Kaizer provided such great support and made your experience a positive one!

Rated 5 out of 5 stars

Erandi was great

Erandi was great - very clear in his explanations and spent enough time with me to create a trigger and fix a small thing on my website. Knowledgeable and very nice person!

2 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Lauriann! We’re thrilled Erandi was able to clearly guide you through the setup and get everything working smoothly!

Rated 5 out of 5 stars

Teresa Gomez Saved the Day

I’ve got to give credit where credit is due.

I was getting SUPER frustrated with GoHighLevel.

I’m trying to build surveys, apply tags based on responses, trigger campaigns, set up workflows… and the further I got into it, the more complicated everything seemed to become.

And I’d talked to several support people who basically told me they couldn’t walk me through certain parts of what I was trying to do.

Then I got Teresa Gomez with GoHighLevel Technical Support.

And within about three minutes, she had me thinking:

“Wait… THAT’S IT?”

Seriously.

She knew GoHighLevel inside and out.

She understood exactly what I was trying to accomplish, showed me the simplest way to do it, and turned something I’d been beating my head against the wall over into something ridiculously easy.

Within seven minutes, the whole thing made sense.

No unnecessary complexity.

No bouncing me around.

No “Sorry, we can’t help you with that.”

She just knew the software, understood the objective, and showed me how to get it done.

And she probably saved me hours of screwing around trying to figure it out myself.

So once again…

Huge kudos to Teresa Gomez at GoHighLevel Technical Support.

She absolutely saved the day.

This is what great technical support is supposed to look like.

Thanks, Teresa.

You made my life a whole lot easier today.

2 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Shoan, for such incredible feedback! We’re thrilled Teresa was able to simplify everything and save you hours of frustration. We’ll be sure to share your kind words with her!

Rated 5 out of 5 stars

Highly Recomment Haripriya

Haripriya was extremely helpful and very knowledgeable.

2 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Shami! We’re glad Haripriya was able to provide such helpful and knowledgeable support!

Rated 5 out of 5 stars

I’m extremely happy with GoHighLevel…

I’m extremely happy with GoHighLevel after having used it for over 1,5 years now. It has completely transformed the way I manage my online dance and wellness business.

One of the things I find most impressive is the support. The combination of always-available AI assistance and human support is incredible. As an agency user, I can even hop on a Zoom call whenever I need help. I have never experienced this level of support with another platform. I’m never left feeling stuck.

GoHighLevel offers immense flexibility. There is a learning curve, but once you understand the logic behind the platform, everything becomes very intuitive. The AI assistant is worth its weight in gold and helps me find solutions quickly.

Having everything under one roof is another huge advantage. From my dashboard, I can see everything related to my business in one place. The opportunity pipelines help me stay organized and ensure that I never miss a potential client. I can automate almost everything, including comments and direct messages.

The Social Media Manager has also replaced tools such as Repurpose and RecurPost for me. I can schedule and repurpose content, give the AI instructions to create a branded carousel from an existing post, and even generate a one-month publication calendar. It can adapt captions for each platform, while keeping my branding in mind. That is incredibly valuable.

I can also manage all my social-media conversations inside GoHighLevel, so I no longer have to constantly jump between different platforms.

Before GoHighLevel, I was spending around €400 per month on several tools that had to be connected through Zapier. I also needed a virtual assistant to enter everything into a Google Sheet just to maintain an overview of my business. Now, I pay €99 per month for essentially the same services—and much more—while saving time, money, and a great deal of complexity.

Another thing I really appreciate is that GoHighLevel never stops developing. The platform continually keeps up with the latest technology and regularly introduces impressive new features and improvements. Even better, these updates are included without constantly increasing the price. It feels like the value of the platform keeps growing over time, without me having to pay more.

There is a learning curve in the beginning, but the flexibility, automation, AI features, social-media tools, centralized dashboard, and exceptional support make GoHighLevel an amazing all-in-one platform. I highly recommend it! ★★★★★

2 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Gudrun, for the amazing feedback! We’re so happy to hear that GoHighLevel has made such a positive impact on your business. We truly appreciate your recommendation!

Rated 5 out of 5 stars

I’m extremely happy with GoHighLevel…

I’m extremely happy with GoHighLevel after having used it for over 1,5 years now. It has completely transformed the way I manage my online dance and wellness business.

One of the things I find most impressive is the support. The combination of always-available AI assistance and human support is incredible. As an agency user, I can even hop on a Zoom call whenever I need help. I have never experienced this level of support with another platform. I’m never left feeling stuck.

GoHighLevel offers immense flexibility. There is a learning curve, but once you understand the logic behind the platform, everything becomes very intuitive. The AI assistant is worth its weight in gold and helps me find solutions quickly.

Having everything under one roof is another huge advantage. From my dashboard, I can see everything related to my business in one place. The opportunity pipelines help me stay organized and ensure that I never miss a potential client. I can automate almost everything, including comments and direct messages.

The Social Media Manager has also replaced tools such as Repurpose and RecurPost for me. I can schedule and repurpose content, give the AI instructions to create a branded carousel from an existing post, and even generate a one-month publication calendar. It can adapt captions for each platform, while keeping my branding in mind. That is incredibly valuable.

I can also manage all my social-media conversations inside GoHighLevel, so I no longer have to constantly jump between different platforms.

Before GoHighLevel, I was spending around €400 per month on several tools that had to be connected through Zapier. I also needed a virtual assistant to enter everything into a Google Sheet just to maintain an overview of my business. Now, I pay €99 per month for essentially the same services—and much more—while saving time, money, and a great deal of complexity.

Another thing I really appreciate is that GoHighLevel never stops developing. The platform continually keeps up with the latest technology and regularly introduces impressive new features and improvements. Even better, these updates are included without constantly increasing the price. It feels like the value of the platform keeps growing over time, without me having to pay more.

There is a learning curve in the beginning, but the flexibility, automation, AI features, social-media tools, centralized dashboard, and exceptional support make GoHighLevel an amazing all-in-one platform. I highly recommend it! ★★★★★

2 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Gudrun, for the amazing feedback! We’re so happy to hear that GoHighLevel has made such a positive impact on your business. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Had a great experience with Highlevel…

Had a great experience with Highlevel customer support I was connected with Arjun Rajan he was super helpful with my A2P verification process guided me and did that seamlessly. Thanks Arjun!

2 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Awab! We’re thrilled Arjun was able to make your A2P verification process smooth and seamless!

Rated 5 out of 5 stars

Arjun Rajan is super super helpful and…

Arjun Rajan is super super helpful and very knowledgeable, so I think he is the best in your team!

1 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you! We’re thrilled to hear that Arjun’s knowledge and support made such a great impression!

Rated 5 out of 5 stars

Vinay Singh Saved the Day for High Level and Me!

My experience started off not the best, but then i ran into the best customer support rep, Vinay Singh, he made all my issues disappear - i would highly recommend High Level because of Vinay Singh! Thank you for your help

1 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Sean! We’re thrilled Vinay was able to turn things around and provide such great support!

Rated 5 out of 5 stars

Taran helped me with my automation and…

Taran helped me with my automation and explained to me the issue that it had within 10 minutes.

1 September 2026
Unprompted review
HighLevel logo

Reply from HighLevel

Thank you, Mason! We’re glad Taran was able to quickly identify the issue and help with your automation!

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