Go Green Taxis Reviews 

Ive had a terrible experience with this company . I booked a taxi for my son giving the correct postcode and location. After drop off we realised they had dropped him at the wrong place ( the telephone representative had submitted a different postcode from the one I gave him ) .The representative at first admitted it was a mistake but wanted to charge another£ 18 to pick him up and take him to the right place . When I said it was unfair, he said he was going to cancel it and put the phone down . So my son was basically left in the middle of nowhere and lost .Now they are refusing to give a refund and trying to shift the blame to me and my son .

Worst taxi service I’ve ever had. I made a booking at 12 o’clock this afternoon for 14:30 collection…at 2 o’clock No driver been assigned… I called the office and asked why had no driver assigned to my schedule booking. I was informed driver just finished a local drop and will be at meeting point at 14:30.

14:30 No driver arrives. Called office to ask where my driver was. Oh they have just scheduled a Driver and he’s 15 minutes away. What’s the point of scheduling a particular collection time if your can’t provide the service.

Absolutely useless, completely unprofessional..second time this has happened in a month.. but don’t worry UBER is growing quickly in Oxford since there launch. Will Become a lot more harder to control market, and justify your overpriced service.

Please Stay away from this joke company.

Absolutely appalling service – avoid at all costs!

We booked Go Green Taxis earlier in the week for a wedding, making it clear that timing was critical. Initially, they provided a quote which I accepted, and I even received a booking confirmation with the agreed price and details. However, because I was booking multiple taxis, they cancelled the original to combine them — and then increased the price in the revised quote, denying they ever gave the original figure, despite my having clear confirmation in writing.

On the day, with full knowledge that this was for a wedding and punctuality was non-negotiable, I received a text saying the taxi would be 25 minutes late. Half an hour after that, I had to call, only to be told they were now sending a different driver who would be another 15 minutes. At that point, we had no choice but to drive ourselves to the wedding, incredibly stressed and now running late.

I called to complain and was met with unbelievably rude behaviour — the operator swore at me and hung up the phone.

This was one of the most unprofessional, dishonest, and downright disrespectful experiences I’ve ever had with a taxi service. Do not trust them with anything important. I will never use Go Green Taxis again — and I strongly recommend others don’t either.

Absolutely awful waited 45 mins for it at 8 a clock this morning shit show and a rip off from headington to Abingdon will not be using again told the driver to his face looked gormless!

Amazing traveling with Christopher! He was very friendly, kind and super fun! We had a long journey, but thanks to Christopher it was over in a heartbeat. 100% recommended!!

We waited outside our location for pick up. The taxi didn't arrive at our requested time. We allowed 10 mins and when we contacted them to ask why they were very rude shouted at us and hung up. Would not recommend them as a taxi company.

20 minute Journey out was fine, Taxi arrived promptly to take me to my destination with the price quoted as £28.20 which I thought was reasonable.
Disappointed when I tried to book my return journey at around 11.30pm when I was told a Taxi would not be available until 1am?
If I had not been in such a warm friendly 24hr venue, I could have been left incredibly vulnerable as a lone female waiting outside on a Saturday night into the early hours.
Go Green quoted a price of £41.00 which is shocking.
I asked why is it nearly double compared to my outward journey?
The reply I received after the Lady had muted her phone was "Because there is a Surcharge" I said I had not been warned about this.
Needless to say I cancelled Go Green and found a different Taxi Company who arrived within 10 minutes and only charged me £23.30

Dmb chill guy really fun taxi driver helped us out get him if you can

I made a local return journey, both ways the drivers were on time, courteous the charge was reasonable and the control was most polite and helpful.

£83.40 to travel 15 miles from Bampton to Steventon? Absolutely disgusting. Go Green clearly got too big for their boots after undercutting every single local taxi firm.

Booked a taxi and had a text confirming this. It was for an important meeting and I allowed more than enough time to get there. It was not far and in Reading, there was no parking at the offices I was visiting and I wanted to avoid a stressful journey into town so thought taking a taxi would be ideal. How wrong I was.

I was told I would be called just before the taxi arrived. Did not happen. The taxi in fact did not arrive. I phoned the offices twice to find out what was happening. A man told me the taxi allocated to me had a passenger and ‘he would do his best’ to get a taxi to me. Terrible service. A lady I spoke to was to ring me back and didn’t. I had to phone the offices I was visiting to explain the taxi had let me down and I had no idea when I would get there. The taxi did eventually show up just over 20 minutes late. The driver did not apologise and in fact blamed the office.

I had told Go Green taxis that this was a very important meeting, one I had paid for.
It meant absolutely nothing to them.

I was very stressed out by this experience and would never recommend them at all. Do not use them, especially if you have an appointment you need to attend at a certain time.

If I could rate this taxi service zero stars, I would—and even that feels like a compliment. I booked a ride in advance, the driver never showed up. I waited outside like a fool while my time ticked away and my plans crumbled.When I called to ask what was going on, I was met with unpolite excuses.

This company clearly treats reliability as an optional feature. If you enjoy being stranded and ignored, this is the perfect taxi service for you. Otherwise, do yourself a favor—use literally any other option. Walk, crawl, summon a horse. You'll get there faster and with less stress.

I’ve used them twice and have in both times had the best service.

Great driver called Jason really lovely driver and very funny

Really positive experience. Needed a way to get home after my original plans changed. Searched for a taxi company, downloaded the app and had a driver booked all within 5 minutes. Arrived promptly, polite driver and felt it was value for money compared to quotes I was receiving on UBER. Would reccomend.

Late, expensive (£10 more than other firms for an 20 minute trip) and no contact or explanation why they were late. I won’t use them again.

I usually use a national airport taxi company when travelling for work but having used Go Green for local journeys I thought I’d give them a go. I had my original return flight cancelled and it was super easy to call them and rearrange. I hate the fact the other company hang around to avoid car parking at the airport for longer than necessary meaning they aren’t there when you come through arrivals. The driver was already waiting for me this morning with a name board. Super efficient and friendly service. Will definitely use Go Green going forward

Incredibly expensive: my son took a taxi to the hospital in the early hours today - Go Green charged him three times what he paid for the return journey (different company for return). Will definitely not use again and would not recommend.