Gogoprint Singapore Reviews 

UPDATE
After reading my review online, they accepted to compensate me so I decided to give them another chance. What a mistake!

This was just a simple repeat order but again the same nonsense from the artwork team.

First they accused me of not uploading the artwork while the artwork was clearly in their system. I sent a screenshot but they never apologised for their lie.

Then they took the initiative to cut out some of the artwork for no reason. I rejected the proof, sent several emails including the proof for the previous job they had done but they insisted on not following the requirements of the previous jobs (and my instructions) and resent the same proof I had already rejected.

Several days, emails, calls and whatsapp later, they still are refusing to issue a proof in compliance with first job I am repeating.

Again, instead of doing their job, the customer service is lying to cover their mistakes rather than apologising and doing the job.

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Very poor customer service and disapppointing artwork job

I hadn't ordered anything from them for over a year due to several communication/customer service issues in the past. I tried again with a very simple, straightforward job: printing round stickers. Somehow, the artwork team managed to mess it up: after sitting on the job for several days, they insisted on placing the die-cut line inside the logo rather than on the border, cutting out a few mm of the logo for no reason at all. I replied saying that they had to rectify as I wanted them to print the entire logo without cutting out any of it (which seems pretty obvious for a round sticker), but they just resent the exact same artwork.

I called them to insist that they rectify the job, and the customer service staff spent 5 minutes insisting that they were right and I was wrong. I thought her job was to listen, apologize and rectify but clearly that wasn't her interpretation. She was so rude that she even hang up on me.

Very efficient, got my cards within 5 days even with the cheapest option. Quality of cards are very good also

easy to use, quick turn around of orders

This is my first time making a name card for myself and I’m very impressed by their speedy delivery, quality and price. Orders took less than a week to reach my home. Super friendly graphic designer Xin Yi also assisted with designing my name card. All in all, I would definitely recommend Gogoprint to my friends and families and will absolutely continue using them in the future!

Very impressed with response rate, user interface and final product performance will definitely recommend to anyone looking to get their printing done!!

Simple to use, reasonable pricing and fast delivery

After I approved the artwork,my cards of 500pcs were delivered in 3 days during the busy week of CNY 2024!!! Well done 👍

Excellent customer service, knowledgeable about the product they carry, helpful with all queries.

Delivery came faster than expected, service is good as well.

I had some delivery delay due to my own negligence in checking their printing proof emails, and the customer service staff responded very quickly and was helpful with what I had to do. Everything was settled quickly and smoothly in a day or two.

Delivery was fast upon order confirmation. Customer service did a great job in reviewing artwork and recommending amendments. Great quality work.

The whole process of getting my postcard ordered, designed & delivered are seamless and very easy.

Fast service, ease of placing orders, reasonable pricing. I would certainly recommend it.

Relatively hassle free and easy to use. Fast response and delivery.

Online ordering process was easy to navigate. Delivery was quick. Print and paper quality is good. Will order again.

Good service from staff for my queries. Provides online proof before printing.

Very fast delivery and hassle-free order. Sent our artwork and got the proof check from the art team almost immediately.

Fast, efficient and value for money. Definitely a repeat customer!