Gogoprint Singapore Reviews 

672
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and fast delivery service, noting its efficiency and punctuality. Many highlight the excellent product quality and affordable pricing, along with the ease of using the self-service platform. Reviewers also appreciate the professional and responsive service, including thorough artwork proof-reading and quick communication. However, some customers noted issues with delayed delivery, even when paying for faster shipment, and reported that packages were sometimes not delivered. A few other people also felt that communication was not prompt, experiencing delayed responses and unresponsiveness on messaging platforms.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery... See more

Service

Reviewers mention positive feedback about service, highlighting its reliability, responsiveness, and... See more

Product

Customers had positive experiences with the product, praising the good print quality and reasonable time... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent print quality and... See more

Response time

People report positive experiences with response times, noting quick and effective assistance, even outside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use order platform with many designs to choose from and easy upload option. After-sales and production team response was fast and efficient, and the progress of order fulfillment is updated i... See more

Rated 5 out of 5 stars

My original artwork was not good enough for a good print. Gogoprint support team guided me the basic requirement and helped me correct it, I am very happy with the printed result.

Rated 5 out of 5 stars

Bulk ordered postcards. Fast delivery, cheap rates, good quality prints and smooth navigation through their online system! Thank you Gogoprint!

Rated 5 out of 5 stars

I love this totally self service platform which has a great variety of offerings and can all be submitted online. The service is fast, punctual and cost effective.


Company details

  1. Digital Printing Service

Information provided by various external sources

Conveniently Print High Quality Business Cards, Flyers and more Online ✓ Low Prices ✓ Free and Fast Delivery across Singapore ✓ Outstanding Customer Service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

672 reviews

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No recent history of asking for reviews

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4.6

All reviews

(672)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Wont' use again!

Made our first order from Gogo print for business cards and at first they are responsive. I uploaded my design and the sizing had to be changed to match their specifications so this took a couple of days because I had to get the design altered by the graphic designer who designed the business cards.

I had specifically asked for a delivery before 5th November and by the time I uploaded the correct copy, they said I had missed the deadline for that time frame (30th October) so told me I would have to pay extra money for precise delivery so guaranteed by 4th November at the latest.

Since then the communication has been ongoing mostly through email because their phone number doesn't work! to see where my order was.

They told me on the 5th November that the order should have come on the 4th but didn't and they weren't sure why! The courier (Qxpress) was equally unhelpful and all they said was that they would delivery as soon as possible. My boss wanted these cards for conferences overseas which she was leaving for early on the 6th November. Gogoprint assured me that they would arrive by the 5th November. They did not!

After paying extra money the delivery didn't arrive on time and actually to my knowledge, a driver for the courier company hasn't even collected them yet from the depot - it's now the 6th November!

Gogoprint are going to refund the extra cost we paid for rush delivery but if we want a full refund then when the cards eventually arrive, we will need to send them back!!

Absolutely disgraceful service and communication between the company and the courier. Wouldn't reccommend them or use them again.

Still have no delivery to date!

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Pleasure to print with Gogoprint

An easy to use and understand print on demand platform. The process is seamless and there’s a lot clear instructions to help users navigate the design submission portion. Been using Gogoprint for a couple of years and they’ve been gradually improving the UI. Good job!

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service; very responsive. Meticulously and patiently following up with client regarding low resolution works. Reliable printer. I have used them a few times already. Always no issues with their print works and delivery processes.

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, fuss-free, thoughtful print service!

Exemplary user experience from start to finish! We got the printouts we wanted, quickly, painlessly and at the quality we expected.

Instead of needing to approach someone for a quote, Gogoprint allows you to quickly check how much your order will cost, with a transparent table of prices differing by fulfilment date, which is super helpful.

Their guides for preparing your print files are easily the most detailed yet clear that I've seen online. Uploading your file and making payment was seamless, and our shipment was tracked. Definitely an A+ experience!

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Turn around time in receiving my print was fast. Excellent customer service. Would use their service again in future.

10 September 2024
Unprompted review
Rated 4 out of 5 stars

Staff Appreciation Day Cards

I like the matte finish of the card cover! Product served our event purpose! Acceptable delivery duration.

Well, there were initial miscommunications regarding the card layout and formatting (done via email). Wanted to ring the team for clarifications, only to realise that there are some staff who work remotely and internationally.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Printing postcards - first time printing my artwork

I contacted the customer service before I decided to print with them. They replied to my email promptly. The best part of going with Gogoprint would be the templates they made available for newbie like me was extremely useful because I wasn't sure if my artwork is suitable to print. The quality of the postcard was better than expected. I haven't printed anything before so it impressed me.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Gogoprint is helpful

Gogoprint is helpful, efficient and professional. My first time getting a book printed and it really helped to get all the info I need. The book turned out great!

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Alhamdulillah

Alhamdulillah, the website or portal is easy to navigate. Making an order is a breeze. Most importantly, the quality of the product meets my expectation.

31 August 2024
Unprompted review

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