Gogoprint Singapore Reviews 

672
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient and reliable service, often highlighting the ease of the online platform and the thorough artwork proof-reading process. Many people appreciate the excellent product quality and the fast, punctual delivery of their orders. Reviewers frequently mention the quick response times and the helpfulness of the staff, making the overall experience smooth and cost-effective. However, some customers also noted issues with delivery, experiencing delays or failed attempts even after paying for faster shipment. A few other people also felt that communication was problematic, citing unresponsive customer service and delayed replies.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, often highlighting fast and prompt delivery... See more

Product

Consumers find product to be positive, with many reviewers praising the good print quality and reasonable... See more

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, responsiveness, and... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Response time

People report positive experiences with response times, noting quick and effective assistance, even outside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use order platform with many designs to choose from and easy upload option. After-sales and production team response was fast and efficient, and the progress of order fulfillment is updated i... See more

Rated 5 out of 5 stars

My original artwork was not good enough for a good print. Gogoprint support team guided me the basic requirement and helped me correct it, I am very happy with the printed result.

Rated 5 out of 5 stars

Bulk ordered postcards. Fast delivery, cheap rates, good quality prints and smooth navigation through their online system! Thank you Gogoprint!

Rated 5 out of 5 stars

I love this totally self service platform which has a great variety of offerings and can all be submitted online. The service is fast, punctual and cost effective.


Company details

  1. Digital Printing Service

Information provided by various external sources

Conveniently Print High Quality Business Cards, Flyers and more Online ✓ Low Prices ✓ Free and Fast Delivery across Singapore ✓ Outstanding Customer Service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

672 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(672)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delayed delivery

Delayed delivery, paid for faster shipment and stated for friday delivery but failed to deliver on time.
With the fact that my case isn’t unique and MULTIPLE reviews from other users have been written on the same issue, I’m not even surprised at this point.
If I were you, I’d listen to them like I should have done earlier as well.
First and last time using their service.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

urgent printing

Very satisfied with their service as they are very responsive. i need the stickers urgently and it could be done on same day delivery.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Smooth order

Bulk ordered postcards. Fast delivery, cheap rates, good quality prints and smooth navigation through their online system! Thank you Gogoprint!

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Truly truly disappointing

Truly truly disappointing. I used them 2 years ago and had smooth service so was looking forward to using them again but this time round.. My god. Every single step of the process was horrendous and full of issues. Every single order they said they can't process my image (which was in the right format btw) because it wasn't saved specifically in adobe illustrator. They then tried to charge me $5 each for "processing fee" which involved them opening my file and resaving it. After complaining, they got it through (after much back and forth). Delivery was delayed multiple times without a single notice (and when I complained again all they had was oh sorry here's 10% off). Here's the kicker - I got an NFC name card and the colours weren't just off but they were completely unrecognisable from the original haha. They tried to pass this off as "oh yeah NFC cards have different printing process so it may not be an exact match".

Honestly, never again. Gogoprint, get your act together. Would leave 0 stars if possible.

Please avoid!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service and attitude

Terrible service and attitude! Paid extra to get an early delivery but they failed to deliver even before the deadline! What's the point of paying more? They said the first delivery attempt was failed because of overtime! But the tracking status showed they delivered at 10:45pm. Excuse me, which office would operate till nearly 11pm. Today is 22nd Oct 2025, but I still never get my items. Lots of excuses, super delayed response, disappearing couriers! Very disappointed towards everything at Gogoprint!

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a banner from Gogoprint on…

Ordered a banner from Gogoprint on 18/8/2025 for delivery on 27/8/2025. Customer service so far so good then to realise.. delivery was late. It was not received on 27/8/2025 and despite contacting them on 28/8/2025 to have the item delivered on time on 28/8/2025..and it is 5pm now and still not received. We have a business to run and if every vendor is to come late on us, we would have shut down doors soon... good and bad experience both at the same time, so for those who wants to print banners or anything, please think twice.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

easy to navigate, helpful in correcting mistakes

easy to navigate around the website. appreciate that before we proceed to print, gogoprint even helped to correct the dimensions and explained the details required to make it look perfect since i'm such a noob and knows nothing about design techs.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

It is very bad experience

It is very bad experience. The designer didn't know the difference between ceramic mug and wine glass.
He was not able to complete the job, hence was supposed to get refund. But didn't refund me anything and keep showing me that they have refunded into my credit card, but I don't even use any credit. Never checked with me my bank details and stopped replying to my messages.

Be careful!

17 July 2025
Unprompted review

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