Gogoprint Singapore Reviews 

674
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient and reliable service, often highlighting the ease of the online platform and the thorough artwork proof-reading process. Many people appreciate the excellent product quality and the fast, punctual delivery of their orders. Reviewers frequently mention the quick response times and the helpfulness of the staff, making the overall experience smooth and cost-effective. However, some customers also noted issues with delivery, experiencing delays or failed attempts even after paying for faster shipment. A few other people also felt that communication was problematic, citing unresponsive customer service and delayed replies.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, often highlighting fast and prompt delivery... See more

Product

Consumers find product to be positive, with many reviewers praising the good print quality and reasonable... See more

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, responsiveness, and... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Response time

People report positive experiences with response times, noting quick and effective assistance, even outside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use order platform with many designs to choose from and easy upload option. After-sales and production team response was fast and efficient, and the progress of order fulfillment is updated i... See more

Rated 5 out of 5 stars

My original artwork was not good enough for a good print. Gogoprint support team guided me the basic requirement and helped me correct it, I am very happy with the printed result.

Rated 5 out of 5 stars

Bulk ordered postcards. Fast delivery, cheap rates, good quality prints and smooth navigation through their online system! Thank you Gogoprint!

Rated 5 out of 5 stars

I love this totally self service platform which has a great variety of offerings and can all be submitted online. The service is fast, punctual and cost effective.


Company details

  1. Digital Printing Service

Information provided by various external sources

Conveniently Print High Quality Business Cards, Flyers and more Online ✓ Low Prices ✓ Free and Fast Delivery across Singapore ✓ Outstanding Customer Service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

674 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(674)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent from design to delivery!

Layout professional was extremely professional :)
A lot of times, layout artists show attitude by taking a long time to get back and "overdoing" your requests for changes, e.g. by "exaggerating" changes so that another request for revision is needed to bring it back to a mid-state from the 1st and 2nd proof. And, it ding dongs on and on. However, Gogoprint's design professional is just such a pleasure to work with! Two proofs was all it needed for the job to go to print!. So, the job was confirmed within the day, shipped out 2 days later, and received the following day! Fastest printing service I've ever encountered! Thank you, Xin Yi!

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Nice

These aspects of your service left a positive impression on me and made me feel confident in choosing your company. Your dedication to delivering exceptional customer service is evident, and it sets you apart from others in the industry.

29 May 2023
Unprompted review
Rated 1 out of 5 stars

Won't order again

Was really looking forward to my order of invitation cards and I had to send them out urgently.
One of my card order came without a matte finishing which I had paid extra for.
And my artwork on my other card order turned out so dark as compared to my first order. Both cards had the same colour scheme and elements. The customer service I reached out to takes one whole day to send back a single reply, and they usually send it at closing time so I have to wait another day just for this cycle to repeat again, and even wait over the weekend for the same single reply. They even went to lengths of finding fault with my artwork to reason the colour difference. I had to scan the cards and do a side by side comparison for them to later say that matte finishing will darken the artwork on my cards. When earlier they stated they could reprint this file if I paid abit more and adjusted the colours of the file. This would not have solved the problem at all if the matte finishing was the issue as they claimed. The whole process was disappointing and my issue still hasn't been resolved, including the cards that came without the proper finishing.

11 May 2023
Unprompted review
Rated 4 out of 5 stars

Great for a last min print job

I've looked up in the web for a last min print job, I came across gogoprint and did comparison with some other place before I decided to go ahead with them. Everything went smoothly and within my expectations. The best thing is they delivered my stuff on time!

3 May 2023
Unprompted review
Rated 5 out of 5 stars

It is a breeze sending print jobs via…

It is a breeze sending print jobs via gogoprint. I simply need to enter the specifications and quantity of the output that I require, and the quotation will immediately be presented. This is very useful especially since my print quantity is not large. Gogoprint caters well for small jobs too.

24 April 2023
Unprompted review

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