I didnt get tracking number and didnt know when the package will arrive, hence I was not at home when it was delivered. Luckily my wife had to come home because of the other emergency and she picked i... See more
Company replied

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I didnt get tracking number and didnt know when the package will arrive, hence I was not at home when it was delivered. Luckily my wife had to come home because of the other emergency and she picked i... See more
Company replied
Again, the delivery man left my package in a random place, next to my car, instead of next to the back door, as asked in my delivery place preference. This is not the first or the second time it has h... See more
Company replied
Deserved 5 stars. Person delivered my parcel straight to the corridor despite it's heavy weight. I were getting big parcels two days in a raw and both days same guy did his job perfectly.
Company replied
Half the items in the delivery seem to be missing Update: second package was delivered two days later. No indication from seller there was two packages. This seems like a seller issue, not a GoFo... See more
Company replied
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I love the quality .but one of the jeans was not 3xl i requested for because you guys dont have 3xl you wrote the size with ink

Reply from GOFO Netherlands
The courier showed pictures in the website just to put in the wrong mailbox.
Really, thank you, nobody lives there so now I have the problem.

Reply from GOFO Netherlands
I didn’t receive the package because it was stolen before I got home. The delivery person delivered to the ground floor, took a picture as a sign of delivery while I lived on the 5th floor. I do not have control over the time my package is to be delivered neither do I have the option of selecting delivery day and time. This make GOFO a very bad delivery option because I work and can’t be home 24/7

Reply from GOFO Netherlands
They claim package is delivered, but nobody is home. So to whom did they hand over the package? Did they just leave it at the doorstep, which is prohibited. So anyone can steal the package from you doorstep and then you have to prove that you didn’t receive anything. How can you make a picture of something that is not there, send in a photo of air. It is their job to prove that the package is handed over to a person, let me see prove of that. A picture of a doornumber is not proof that there is someone at home. It is ridiculous that they treat the packages of other people like this and get away with it.

Reply from GOFO Netherlands
I was at home and they did not even try to deliver to me and left it at some neighbours half a street away

Reply from GOFO Netherlands
It is supposed that the package was delivered, but it is not at my place. I have many neighbours and I don't know all of them, besides that I'm in a business trip and I'm not there to ask them.
Do you know where the package has been delivered?

Reply from GOFO Netherlands
Delivered on time, the delivery guy was so respectful and responsible guy for the packages. called them for some questions and the customer service was perfect and respectful. Great job 👏👌

Reply from GOFO Netherlands
The package was placed at the building entrance without informing us or ringing the bell; this is unacceptable.👎🏻

Reply from GOFO Netherlands

Reply from GOFO Netherlands
Its good. Package arrived safely. But if it could be better we have a estimated time and where we want to put ( if we are outside).
Give an option like : back shed, neighbors, post box etc.

Reply from GOFO Netherlands
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