Go Raw Reviews 132

We are elated to finally visit the Bargoed store today where we were warmly welcomed along with our 1yo black Labrador, Duke. All the staff were helpful and knowledgeable, where we were not rushed nor treated like idiots. Duke was weighed and assessed and is now transitioning from cooked to, our new best place to shop, Go-Raw with their in-expensive mixes. He loves the quality, texture and quantity. Thank you to all the staff at Bargoed Go-Raw, see you soon.

Hopefully their quality is better than their driving (very poor and don't yield at roundabouts)

I have been with Go Raw for my dog's food for a few years but then at Christmas there was a mix up with the delivery price so I decided to try another raw food company . What a silly move, both my dogs ended up with constipation (too high bone content) itchy and flaky skin. I have now returned to Go Raw as my dogs were so healthy on their prime raw range!
( Durham feeds was the other company)

Well this was my first ever order and if this experience was anything to go by I've hit the jackpot!
The brands I wanted delivered superbly quickly, packaging spot on (in fact the box was so good I'll use it for my Internet business). Absolute top notch.

I have been been ordering from Go Raw since my two Cane Corso hounds were puppies. There has been so far, no problems regarding delivery or freshness. Extremely well packaged and labelled as l live in London. They have an extensive range of raw products, from minces to chunks and bones. If something is out of stock a member of staff will be in contact to discuss alternative options. Nothing is replaced without it being verified. Amazing customer service and I can not imagine using another company for any of my dogs needs. We love you woof woof woof woof. 🥰🥰🥰

Absolutely fab company so so friendly and helpful.
We took our Samoyed down to have her harness fitted and they were fab with her.
She absolutely loves the tripe mince and the turkey mince I’ve never given my other two dogs raw food but introduced it to them over the last 3 weeks and they love it.
What a fabulous place such a lovely friendly place.
And the prices are great

Getting raw food can be awkward and HEAVY to carry when you have 3 large dogs to feed. Go Raw makes it easy with their subscription service. The delivery is always when you expect it and it's delivered in packaging that keeps the slubs frozen. Thank you

Both my boys love their raw food never miss a bit best thing I did moving them over to raw so much my neighbour has now moved his over to raw

Go Raw have been fabulous, it’s very hard to find a good raw food supplier, I can honestly say Go Raw have given the best customer service, the meat is great quality, at last my dogs now love meal times. Thank you Go Raw

My first time with Go Raw and ordering on line, they have been so helpful, phoning me to check on my order, explaining everything, absolutely first class, thank you for all your help

I Wanted to leave a new review for Go Raw as my last one was not the best but that was due to DPD rather than Go Raw themselves.

My last couple of deliveries have been with whoever their new delivery company is and it's a vast improvement over DPD.

Instead of getting my delivery scattered across 2 or 3 vans at some point between 8.30 am and whenever they feel like it, it now turns up on one van fairly early in the day.

Love this company always sort you out and really great customer service amazing value

I’ve been using Go Raw for a while now and will continue to do so. I like the range of food on offer, the ease of ordering and the way it comes packaged, delivered right to my door. My Griffons love the raw food and bark for their dinner every day. They are very happy boys! 🐕🐕‍🦺

I have used Go Raw for years now.
Im lucky to have 2 local stores, both of which carry a vast variety of makes and proteins/flavours, treats, supplements and various other goods.
Staff are always welcoming and very helpful with queries and advising on problems with the dogs regarding food allergies etc, and they don't just push you at the most expensive brands as their answer like a lot of places do!
I love their regular offers too, as we all need to save money where we can.
Highly recommended!

Excellent communication , Very friendly and helpful and more importantly very knowledgeable , would highly recommend.

Really honest approach to deliver in hot weather. Good quality food and a fart free house!

Our dog loves the raw chunks and bones, the order is always delivered fast and packaged well. We have had a few items substituted however they always call and ask if this is ok which we appreciate.

What’s very suspicious also is since my and someone else’s original negative review about the meat smelling and being inedible and quality going down , high delivery charges etc - the company suddenly have several great reviews which have brought their rating back up - something else smells off now. I haven’t sent a complaint as the company have a disclaimer to say they take no responsibility for meat arriving spoilt so what’s the point they didn’t address the odd claim though that you can refreeze meat up to 3 times

Great food for the pup with brilliant customer service, staff are knowledgeable and the delivery service is really handy!

Great company that I use regularly, product is always as ordered and if there are any issues they call you up and tell you! ( how refreshing is that!)
Friday offers by text are welcome and can sometimes surprise with a bonus discount. The only issue I have found is I’m not getting any kind of order despatched notification, I get the confirmation of order then I have no clue as to when the order will be delivered until the day of delivery. It’s not a big issue but it would be handy to know that information. Great company, straightforward ordering process and good communication other than the despatch bit! Nice one folks.