Go-Etna Excursions Reviews 

2,445
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and friendly demeanor, making every interaction pleasant and informative. The service is frequently highlighted as well-organized, with smooth logistics including comfortable transport and convenient hotel pick-ups. People enjoy exploring the spectacular views, unique craters, and lava caves, often describing the overall experience as unforgettable and fun. However, some people mentioned experiencing significant crowding and long waiting times, leading to a rushed feeling and limited time at the main attractions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides as knowledgeable, friendly, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the proficiency, knowledge, and humor of... See more

Location

People report positive experiences with the location, highlighting spectacular views and scenery, especially... See more

User experience

Users describe positive interactions with user experience, consistently highlighting that everything was... See more

Holidays

Consumers report overwhelmingly positive and unforgettable holiday experiences, often describing them as the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just amazing. We were lucky enough to go on a day when Etna was erupting (nothing too dangerous for where we were). Spectacular views and scenery, and a very enjoyable hike (would be challenging f... See more

Rated 5 out of 5 stars

Star attraction were your guides. Knowledgeable and always attentive. We were lucky to have Sergheiy. Vehicles were clean, well maintained, spacious and comfortable. This was one of our highlights of... See more

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more


Company details

  1. Tour Operator
  2. Helicopter Tour Agency
  3. Sightseeing Tour Agency
  4. Tour Agency

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,445)

280 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Go-Etna for a Brilliant Day on Etna

Climbing up Mount Etna had been on my bucket list for some time and Go-Etna did not disappoint. The comms about the trip and pick up time were very good. Our driver turned up on time and made the journey enjoyable by pointing out various things of interest along the way. At the trekking centre the Go-Etna team ensured that we were allocated to the right group. The actual trek was brilliant, our Vulcanologist Daniel was very knowledgeable and we learnt a lot about the volcano, it was obvious that at all times our safety was paramount. I would thoroughly recommend the Go-Etna team.

18 September 2025
Rated 5 out of 5 stars

Fun Entertaining Intimate Group Tour

There are a number of options to tour Mumma Etna. The important attributes of Go Etna are the transport is in small groups with a guide in each vehicle.

The tour was door to door tour and punctual.

All guides have a great personality and were fun. They have an enormous knowledge not only about factual information but also about the mythological stories that have evolved ove the many centuries.

Thank you to Francesco who was our main driver and shared a wealth knowledge about the Mumma Etna area, Marco who guided through the Lava tunnel and up to a number of craters and Massimo for our trip home. They all made feel very special.

You get to experience a number of guides over the tour which is good.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

amazing experience

The tour was great! Francesco explained us a lot about etna and the hike was not too challenging. If one is at least a bit fit it should be fine. The views are breathtaking.
Definitely take some thin scarf or a mask with you, because the sulfur can be (depending on the wind) extremly nasty.

19 September 2025
Rated 5 out of 5 stars

Wonderful sunset at the Etna!

We had a wonderful well-organized sunset at the Etna. Thanks to our friendly driver and our guide Davide.
Honeytasting and many interesting information included.

11 September 2025
Rated 5 out of 5 stars

Quality Guides

Quality Guides - very knowledgeable! I chose this company for our tour based on their reviews and it certainly didn’t disappoint! Myself and my husband had the BEST day.

2 September 2025
Rated 5 out of 5 stars

10 stars if I could

Having taken countless tours in Europe and beyond, I can say Marco is at the top of a list great guides. He and his cohorts not only led us on a fun expedition, but they're experts about the geology and history of Mt. Etna. Really enjoyable. It's a don't-miss if you're in Sicily.

31 August 2025
Rated 5 out of 5 stars

More than perfect

It was a great pleasure to join the tour with Francesco and Marco.
They were great guides and learned us more about "Mama Etna" and her history.
Also the Alcantara canyon and river was a great experiance.
We recomand GoEtna and these perfect guides. Wel done....

2 September 2025
Rated 4 out of 5 stars

Technologia

The English speaking guides had a lot of great knowledge of Etna how she was formed and kept the day fun and entertaining. Pickup and drop off was easy. Good communication on the whole experience.

29 August 2025
Rated 5 out of 5 stars

Not to be missed

We booked two visits to Etna with Go-Etna and both were amazing. We went on the sunset tour, beautiful and amazing. Davida our guide was absolutely brilliant, had so much information and led us up the paths to reach a height enabling us to watch the sun setting. A small group of six made it that extra special as we got to know one another quite well. A visit to the usual tourists shop and cafe was really good, we bought so much, preserves, including honey and chocolate and of course the famous Pistachios that are farmed literally on the side of Mount Etna. We were picked up from our apartment in Catania and it was a lovely ride through villages situated high up in the hills and dropped off back there later that day. The sunset tour is to be highly recommended. Thank you Go-Etna and to Davida

We also booked the 3200 mtr day trip, as with the sunset tour it was amazing, hard to put into words as it was an experience we will never forget. Picked up once again at our apartment in Catania, this time by Marco who, like Davida was so full of information. It involved a ride in the cable car and then a four by four up to 3000 mtrs then a short walk for a further 200 plus mtrs. You could clearly witness the Stromboli's, loud cracks which added to the fun. This was followed by lunch, four courses, including wine, the standard was perfect. We got back into Catania about 5.30pm so the day was 10 and a half hours. We did not need warm clothing as it was really warm as expected in August. Thank you Go-Etna and Marco for the most unforgettable experience.

12 August 2025

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