Extremely Disappointed – Hidden Charges and Poor Communication
We had a deeply frustrating experience with this company. An email requesting clarification was sent to us late on a Friday afternoon at 3:51pm — just 9 minutes before our office closed at 4pm. Despite this, they began charging storage rent immediately over the weekend, without allowing any reasonable time for us to respond.
To make matters worse, the rent charges continued for several days — even though no formal invoice was provided until 4 days later. This felt like a deliberate tactic to inflate costs unnecessarily.
We found the lack of transparency, fairness, and professionalism deeply concerning. It’s incredibly disappointing to feel penalised for simply not being available outside of business hours. We won’t be working with this company again.







