It’s great
Quality: 5
Value for money: 5
Sold by GLD
The information on this page is based solely on product reviews written by customers of GLD via Trustpilot.
All reviews
Safe and secure
Quality: 5
Value for money: 5
I find these unnecessary
Reply from GLD
Hello Karen,
Thank you for sharing your feedback. We understand that package protection and return coverage may not be necessary for every customer but it is good to have in case anything were to happen to the package while in transit.
Our team will he happy to reach out via email and explain how this works. We look forward to speaking with you!
Kindly,
It’s great
Quality: 5
Value for money: 5
It’s great
Quality: 5
Value for money: 5
It’s great
Quality: 5
Value for money: 5
Great product, I just wish it was small enough for a woman. Customer service is a 10 out of a 10!
The shine is amazing and the quality was jus like it showed on the website and very fast shipping will shop again with them in the future
Quality: 5
Value for money: 5
Great quality
Quality: 5
Value for money: 5
Never received nor a refund
Quality: 1
Value for money: 1
Reply from GLD
Hello Dylan,
Thank you for sharing your concern with us. We are sorry to hear you have not received your package yet.
After review, it appears that the carrier has mis-shipped the package but has since fixed the issue and the package is in transit to you now. Our team will be in contact via email for more details about what this means.
Again, thank you for your feedback and we hope to hear from you soon!
Best,
I love it! Even better in person.
Quality: 5
Value for money: 5
Good thing to have. Good that you offer it.
Value for money: 5
I do not plan on returning anything I received, but for $3, it was an easy decision to add, just in case. You do not want to have to have any worries so for a worriless experience, it was an easy decision to make and add to protect my order.
Value for money: 5
Always get this
Quality: 5
Value for money: 5
Excellent!
Quality: 5
Value for money: 5
I like the added protection that if a bracelet doesn’t fit right or look right you can exchange it
Quality: 5
Value for money: 5
I never had to use the protection plan but it's nice to know I have this in case I need it.
Value for money: 5
Looks amazing
Bought it and didn’t need to use
Reply from GLD
Hello Mary,
We're really sorry to hear that you were dissatisfied with our Free Returns + Package Protection. While we know it may seem like it was not used, this service insures your order in the event anything happens to your package. Moreover, it is completely optional for our customers.
Still, we understand if you were unhappy with its coverage options. We'll be reaching out momentarily to relay a solution to turn this experience around.
Kindly,
It’s great
Quality: 5
Value for money: 5