Glass America | Windshield Repair & Replacement Reviews 

246
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, polite, and punctual staff members who communicate clearly, explain the procedure thoroughly, and always arrive right on time. Many people also enthusiastically appreciate the affordable pricing options, friendly office communication, and exceptionally seamless scheduling process from start to finish. Some reviewers were not happy with occasional post-service complications, noting that vehicle windows sometimes experienced operational snags or required extra unexpected expenses to fully resolve. A few other people also felt that scheduling coordination or minor post-repair details occasionally required extra attention during the overall service experience.

What people talk about most

Service

Clients share positive opinions on service, highlighting quick appointment scheduling and prompt arrival... See more

Staff

Consumers find staff to be positive, highlighting professional and courteous service from scheduling to... See more

User experience

People report positive experiences with user experience, highlighting an incredibly easy, quick, and smooth... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional representatives who are... See more

Price

Customers consistently note positive experiences with price, highlighting that quotes are great and services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike called ahead to let me know when he was coming, and showed up on time. He stated it would take about an hour and finished 15 minutes late but that was sue to the extra wide band of sealant from... See more

Rated 5 out of 5 stars

Very punctual and professional. He did a great job installing the windshield and calibrating the sensors. He also cleaned up the area so that when he left you could not tell that he was there except t... See more

Rated 5 out of 5 stars

Call the insurance company and said we have a Crack in our windshield. They reported it and we had a call from Glass America in less than 10 minutes to make an appointment the next morning. The people... See more

Rated 5 out of 5 stars

Was great, came installed window and gave instructions during the install and if we needed anything will let him know. Thank you for your professionalism.


Company details

  1. Auto Glass Shop
  2. Auto Repair Shop
  3. Window Installation Service

Written by the company

As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship. Glass America is one of the largest automobile glass repair and replacement companies in the U.S. It provides services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. As a leader in the US auto glass repair and replacement industry, Glass America upholds the highest levels of quality craftsmanship consistently maintaining a proven track record for superior customer service. All technicians are certified and all auto glass installations meet or exceed industry AGRSS Standards and come with a lifetime workmanship warranty. Glass America currently has service centers conducting business under the names Glass America and Auto Glass Service in more than 40 states. Each of the service centers offers mobile auto glass repair and replacement services as a convenience for its customers. We offer fast, free mobile service to your house, business or designated location (We come to you at no extra charge). Glass America's prices are extremely competitive. Our certified installers, OEM (Original Equipment Manufacturer) only the highest quality glass, lifetime warranty and free mobile service add up to unparalleled value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(246)

244 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and friendly

The staff was friendly, the waiting room was comfortable, and the windshield was done quick and well. I’d recommend coming here when you have to get a window replaced

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Glass America did an amazing job…

Glass America did an amazing job replacing my windshield! From start to finish, the team was professional, courteous, and knowledgeable. They made the entire process easy, completed the work quickly, and my new windshield looks perfect. I really appreciated their excellent customer service and attention to detail. I would definitely recommend Glass America to anyone who needs their windshield repaired or replaced.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast, affordable, and convenient!

Fast, affordable, and convenient! Glass America provided outstanding service with a friendly, professional team. They scheduled my appointment quickly, came directly to my location with their mobile service, and replaced my glass for less than the other quotes I received. The entire process was smooth and hassle-free. I'll definitely use them again and highly recommend them to anyone needing auto glass service. A company that treats customers this well deserves loyal repeat business!

8 July 2026
Unprompted review
Rated 4 out of 5 stars

All good

All good. Took a bit longer than promised and was very expensive, but it is what it is. No complaints.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasant experience to have…

I had the pleasant experience to have OMAR come and install a front windshield for my daughter’s vehicle at my home. Omar was truly professional and courteous. The communication from the office in response to my installation was excellent. I will, without a doubt!, use your company every time! Thank you

10 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look