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Glasses2You Reviews 

16,093
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the online ordering procedure is extremely straightforward, smooth, and very user-friendly. People are also very pleased with the impressive financial savings achieved when purchasing items compared to traditional high street opticians. Reviewers consistently praise the high quality of the items received, noting that vision is fully restored and everything fits perfectly. However, some people mentioned that order tracking information and delivery times could sometimes be slightly improved. A few reviewers also noted occasional minor issues regarding the accuracy of specific prescriptions or the long-term durability of frames.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that glasses are well-made, sturdy, and fit... See more

Service

Users describe positive interactions with service, highlighting a seamless and friendly process. Consumers... See more

Quality

Customers consistently note positive experiences with quality, highlighting that glasses are well made,... See more

Price

Clients share positive opinions on price, noting that products are significantly more affordable than... See more

Order

Customers had positive experiences with order, consistently highlighting the intuitive and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I confess I was a bit sceptical about mail order specs, but faced with crazy high street prices, thought I’d try a re-glaze of my prescription sunglasses as a trial. Easy ordering, good commun... See more

Company replied

Rated 5 out of 5 stars

The process of ordering was easy. Was able to add prescription but getting the PD was tricky as the number came up and disappeared very quickly. The glasses arrived within 7 working days. As they were... See more

Company replied

Rated 5 out of 5 stars

The branded glasses were great, exactly as per prescription and as ordered, and arrived quickly (less than 10 days from order to receipt) even though I had the full set of options. The price was almos... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the service received. I just wanted to get existing frames reglazed rather than buying new frames. Took just over 2 weeks to get my varifocal glasses returned but this wasn’t a pr... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Products Manufacturer
  3. Optical Wholesaler
  4. Optician
  5. Sunglasses Store

About Glasses2You

Written by the company

About Glasses2you

Glasses2you is a UK online prescription glasses retailer founded in 2005 and based in Southampton, Hampshire. Our motto is "Focusing on Value": high street quality eyewear without high street prices, with savings of up to 70% compared to traditional opticians.

Shop Glasses

We supply prescription glasses from £19.95, including varifocals, bifocals, single vision reading and distance glasses, prescription sunglasses, and a reglazing service for your existing frames. Every frame we stock can be glazed to your prescription, including designer ranges such as Ray-Ban and Oakley.

We deliver worldwide, with free UK tracked delivery over £40, 30-day returns, and a 100% money-back guarantee. Every pair is professionally glazed and quality checked before dispatch. We accept Visa, Mastercard, AMEX, PayPal and Klarna.

Need help? Contact our customer support team on help@glasses2you.co.uk.

Reglaze Your Glasses Shop Sunglasses

Glasses2you - Prescription glasses online since 2005

Written by the company

Complete prescription glasses from £19.95
Single vision, varifocals, bifocals and prescription sunglasses, all glazed to your prescription and delivered to your door. Free UK tracked delivery over £40.
Shop with confidence
30-day returns and a 100% money-back guarantee on every order. Questions before or after ordering? Email help@glasses2you.co.uk and a real person will sort it.
Why we're cheaper than the high street
No expensive premises and no big overheads, so we take a small profit per pair and pass the savings on. Save up to 70% on comparable high street prices.

100% No quibbles guarantee

No risk buying...

If you don't like your new glasses or they don't fit, don't worry. Our 100% no quibbles guarantee means you can exchange them for a different pair or get a refund. There really is no risk to you. Buy with 100% confidence!

Contact info

Promotion box for Glasses2You

Prescription glasses from £19.95

Free UK tracked delivery over £40. 30-day returns. Klarna accepted.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(16,093)

1,601 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got my glasses today,very pleased with…

Got my glasses today,very pleased with the result ,and price wise we'll worth it.

27 July 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers

Rated 5 out of 5 stars

Delighted with re-glaze of my glasses

Delighted with re-glaze of my glasses. Prescription carefully checked and glasses despatched quickly, well packed. Good service, reasonably priced

22 July 2026
Glasses2You logo

Reply from Glasses2You

Hello,

We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you

Rated 5 out of 5 stars

Repaired my glasses quickly free of…

Repaired my glasses quickly free of charge, a great company

21 July 2026
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Reply from Glasses2You

Good afternoon Mr Spencer,

Thank you very much for your kind comments- it was a pleasure to be of assistance!

With very best wishes from us all,

Craig

Rated 5 out of 5 stars

Great company to deal with glasses…

Great company to deal with glasses excellent value for money and just overall good service 🙏 thanks 👍

22 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers

Rated 5 out of 5 stars

Very clear instructions

Very clear instructions. Very easy to do.Very pleased with the glasses and very prompt delivery .

21 July 2026
Glasses2You logo

Reply from Glasses2You

Good morning Jackie,

Thank you very much for your order and review!  We're glad to hear you received your varifocals quickly, and that you found the service easy to use.

We hope we can be of assistance again.

Kind regards,

Craig

Rated 5 out of 5 stars

Quick Turn around

Site simple to use, quick turn around of glasses and the communication was good

22 July 2026
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Reply from Glasses2You

Good morning Alistair,

Thank you very much for choosing our reglaze service for your varifocals.  We're delighted to hear you didn't have too long to wait for your order, which was very much appreciated.

With very best wishes from us all,

Craig

Rated 4 out of 5 stars

Prescription driving sunglasses v good…

Prescription driving sunglasses v good although colour is much brighter than on website. However given only for driving I don't mind. I did return the reading glasses as far too gaudy for my liking although fit was ok.

21 July 2026
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Reply from Glasses2You

Linda, Thank you for your order and review.
We are pleased you are happy with your prescription driving glasses.
Steve

Rated 5 out of 5 stars

Excellent service delivered on time…

Excellent service delivered on time highly delighted with the sunglasses and correct prescription be back soon.

13 July 2026
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Reply from Glasses2You

Martin, Thank you for your order and review.
We are pleased you are happy with your glasses
and the speed of delivery.
Steve

Rated 5 out of 5 stars

Easy to do on line!

Easy to do on line, great price and my glasses are lovely

21 July 2026
Glasses2You logo

Reply from Glasses2You

Hello,
Thank you so much for the kind words! We're genuinely happy to hear you've had great experiences with us. It's comments like yours that keep us going. 
Thanks,
Kim

Rated 5 out of 5 stars

Website was easy to navigate and it was…

Website was easy to navigate and it was straightforward to select the lenses I required. I sent off my old frames and received them back with the new lenses in very quickly. Would recommend - great service and great prices!

20 July 2026
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Reply from Glasses2You

Hello Lyn,
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.
Regards,
Kim

Rated 5 out of 5 stars

Varifocal sunglasses - very impressed

Ordered the Jack Daniels black sunglasses. Order tracking leaves a bit to be desired - lenses in glazing seems to be the only status until despatched but in my case, once despatched they arrived really quickly and I’m very pleased. Good quality for the price, the varifocals seem to have large sweet spots and are perfect for driving. they look pretty good too! Overall, good service, good product and good value for money.

20 July 2026
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Reply from Glasses2You

Hi Keith,
We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.
Thank you,
Kim

Rated 5 out of 5 stars

Can’t fault the process or the product…

Can’t fault the process or the product in any way. Very pleased.

20 July 2026
Glasses2You logo

Reply from Glasses2You

Hello Charles,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you,
Kim

Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company! Fast and reliable service. Highly recommend.

20 July 2026
Glasses2You logo

Reply from Glasses2You

Hi Torin,
We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.
Thank you,
Kim

Rated 5 out of 5 stars

Extremely pleased with the glasses I…

Extremely pleased with the glasses I ordered for my wife and so is she!
Ordering process was very easy and such good value.

20 July 2026
Glasses2You logo

Reply from Glasses2You

Hello Peter,
Thank you for sharing your positive experience with our service and support team. We value your feedback and are committed to maintaining this standard of excellence. Your satisfaction is our priority,
Regards,
Kim

Rated 5 out of 5 stars

Excellent and efficient service!

Excellent and efficient service!
Highly recommend.

20 July 2026
Glasses2You logo

Reply from Glasses2You

Hello ,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you,
Kim

Rated 1 out of 5 stars

Last 3 pairs broke-frames are so flimsy…

Last 3 pairs broke-frames are so flimsy -lens was so thick after paying for thin ones

18 May 2026
Glasses2You logo

Reply from Glasses2You

Hello Mr Mc Dermott
Thank you for your review.
I have checked your last two orders and you did not order thin lenses but rimless styles are more delicate and require more careful care than fully rimmed styles
which might be worth trying instead of rimless.
I will email you directly a code that you can use should you decide to use us again
Thank you

Rated 5 out of 5 stars

Great quality

Great quality. I got prescription sunglasses and it works perfectly. No issues so far.

17 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your order and review.
We are pleased you are happy with your prescription sunglasses
and the service you received.
Steve

Rated 5 out of 5 stars

Reglazed glasses are amazing

Reglazed glasses are amazing. I wish I hadn't paid for a pair at the opticians. I would highly recommend the company. Save your money and have new lenses!

17 July 2026
Glasses2You logo

Reply from Glasses2You

Maria, Thank you for your order and review.
We are pleased you are happy with your re-glazed glasses
and the money saved.
Steve

Rated 3 out of 5 stars

There was an error somewhere in…

There was an error somewhere in prescription sunglasses. Vision was fuzzy and unable to focus.
On the plus side I was credited fully after returning said glasses as instructed in a very straightforward manner. Well done

8 July 2026
Glasses2You logo

Reply from Glasses2You

Good morning Mr Mullen,

Thank you very much for your review.  We're glad to hear you were refunded promptly.

Kind regards,

Craig

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish received my order when I was told I would perfect and a very smart can’t fault service or end product the fit is also perfect price very good this is my 4- 5 order one very happy customer

17 July 2026
Glasses2You logo

Reply from Glasses2You

Hello Joy, 
Thank you for your wonderful review.
We are delighted to hear you are happy with your glasses and the service you received.
We hope we can be of service to you again in the future.
Kind Regards
Kim

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