Glam Touch UK Reviews 

400
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have bought Medicube booster device for my daughter. I think £220 is a good price for it. It was posted by Royal Mail special delivery which I liked as a guaranteed delivery. It was posted next day... See more

Rated 5 out of 5 stars

I purchased my products, banobagi which are unavailable on many other competitors sites which focus on East Asian Cosmetics. The products came well packaged, and with 4 samples. All the product samp... See more

Company replied

Rated 5 out of 5 stars

Quick response from the customer service team when my package got lost in transit - a replacement got sent to one of the in-person branches. Great advice from the sales assistants on skincare products... See more

Rated 5 out of 5 stars

Great deals on Korean skincare for Black Friday and cyber Monday,couldn’t find a big bottle of Skin1004 cica probiotic serum 95ml anywhere at a good price but glam touch had it. Really quick despatch

Company details

  1. Cosmetics Store
  2. also in
  3. Skin Care Clinic

Written by the company

Your most trusted Korean beauty shop with the best selection of Korean skincare and makeup products.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

400 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(400)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing~!

First time ordering and I am very impressed!
Delivery was super speedy and I was very pleased with my products and the free samples provided.
Glam touch seems to offer a lot of good, regular discounts too.
Highly recommended, thank you!

26 February 2023
Rated 5 out of 5 stars

I’ve bought from glam touch twice…

I’ve bought from glam touch twice recently and both times my order has arrived very quickly and very well packaged. The items I bought are great quality and well priced. I would definitely recommend and will absolutely be purchasing from them again!

7 February 2023
Unprompted review
Rated 1 out of 5 stars

My delivery was delayed I haven’t still…

My delivery was delayed I haven’t still gotten my items

1 March 2023
Glam Touch UK logo

Reply from Glam Touch UK

Hi Nanu, We've investigated this matter, this was delayed due to Royal Mail as per tracking from Royal Mail indicates. This was delivered to your uni accommodation hub which would then require you to collect it from their reception. We have also issued you a refund for this order.

Rated 5 out of 5 stars

My fave K beauty site!!

When items only available in store, staffs are quite helpful and i still managed to get the products I wanted and sent it to me by post. Any queries just message them via chat in their website and you’ll get an answer less than 24hrs!!Very fast delivery. Will definitely be buying again!! 5-6 star rating it is for me!!!

2 February 2023
Rated 5 out of 5 stars

Never normally leave reviews but…

Very quick delivery and exceptional customer service. Would rate 6 stars if I could. 😁

If you’re feeling hesitant I definitely would recommend purchasing from Glam Touch.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

This was the second time I have been to…

This was the second time I have been to the store and as expected the person there was really nice, friendly and had good knowledge of the product.
It was the first time I used the website for click and collect, the service was nice and efficient and the website is really well formatted. It was easy to find what I was looking for.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Great selection of products on the…

Great selection of products on the website and it was easy to find skincare to suit my needs. Items arrived swiftly and they had clearly taken the time to package them with care. Thank you!

28 January 2023
Unprompted review
Rated 4 out of 5 stars
Glam Touch UK logo

Reply from Glam Touch UK

Dear Customer,

We're sorry to hear that you are not satisfied with our services at this time.
We have contacted you to notify about the shipping delay due to Royal Mail's cyber attack, this was out of our control unfortunately and we didn't receive a response from you. The cyber attacked all international orders.
Regarding the additional charge, we also don't have control about this, it should be with the customs in your country or the courier service.
We are sorry for the inconvenience caused and we will take your feedback on board to improve our services.

Kind Regards,
Glam Touch Team

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