Gilbert & Rose Reviews 151

So pleased we picked Gilbert and Rose, the whole process was brilliant, efficient and friendly. The house was sold in 2 days and completed in 2 months. We would recommend them to everyone, we were kept informed at every stage and nothing was too much trouble. Special thank you to Alfie and Michelle for giving that little extra and making the whole transaction stress free.

I sold my flat with G&R and Harry was great throughout. He even had to sell my flat twice!! He got viewings and offers within a couple of days of putting the flat on the market and offers soon followed.
Once agreed, Michelle dealt with the sales progression and she was brilliant from start to finish. We had constant communication and she was always making sure things were being done across the whole chain.
It has been a very long 9 months but I don't have a bad word to say about Gilbert & Rose, in particular Harry and Michelle.

I would highly recommend this team! Gilbert and Rose was a pleasure to work with. We had 3 offers after only 5 viewings, and Harry really worked hard to find us the right buyers. Great experience

I would highly recommend Gilbert & Rose to anyone thinking of selling their home. These guys have broken the mould and offer a unique service that you won't receive from anyone else. Friendly, professional, fresh and exciting approach and all the team are just so enthusiastic and eager. They really invest themselves and make you feel special as a client. Absolutely loved dealing with them and they are brilliant at what they do and sold our house within 3 days.

Absolutely outstanding - a special thanks to Sam, Spencer, Erica, Ben and Katie - it was an absolute pleasure. Such a wonderful brand using new and fresh ideas - you are all so smart and your yellow marketing theme is so individual. We wish you all the success you deserve.

I would highly recommend the team at Gilbert and Rose. From selling my home start to finish the service was absolutely exceptional. They’re really like no other estate agent I’ve dealt with in the past and made the estate agent I was buying from look like complete armatures.
Thank you so much to Perry and Michelle. Wouldn’t recommend anyone else x

Despite reading many good reviews on here our experience with Gilbert and Rose was unsatisfactory. We purchased 2 throws totalling nearly £100. Both within 2 weeks have lots of bobbles and look tired and old already. Apparently 'they have not been used in the manner for which they are designed.' We found that the letter we received in return of our complaint was rude and unapologetic. We would not purchase from this company again. You have given small independent companies a bad name.

Further to your response, we are absolutely disgusted with your attitude towards our complaint. We have used the throws on our settee. We don't have pets and have only used them as a throw should be used to decorate our settee. Within our first use, there were masses of fluff on our wooden floor, this got worse and we felt it was unacceptable, hence the complaint. We have numerous photographs which prove the use and also the condition of the throws over the time we had them. It is clear that the sellers are unwilling to accept there could be any problems with their products. We realise this isn't getting us anywhere, and therefore we are drawing a line under it. It is our first negative review that we have written and we are all for supporting small businesses, but feel we've been met with a rude a presumptuous attitude.

Very pleased with the throw ordered, great quality, a good price and happy with the delivery timeframe too.

Very good service, delivered as promised, beautiful blanket as described (and £40 cheaper than on other sites).

Prompt service. Goods arrived safely & very well packed.

Love the blanket and service all went very smoothly. Happy to recommend Gilbert and Rose to my friends.

Quick delivery beautiful warm colour. Good value

Good service, good quality and good value for money.

Purchase arrived very promptly by Royal Mail. Item exactly as described, at a very competitive price. Highly recommended.

Excellent service. My tea lights were sent promptly, the communication about my order was great and the items arrived well packaged, safe and sound, and are beautiful. I couldn’t have asked for more! Thank you x

Ordering via the website is quick and easy, delivery was well managed and prompt

Fast delivery, beautifully wrapped inside, but could use less plastic and perhaps use paper instead? Other than that, great service.

Easy to order and prompt delivery,would order again.

Fast and efficient. Fab product