GigGear Reviews 

340
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out that orders are shipped promptly and arrive safely thanks to extremely secure packaging. Many people appreciate the efficient next-day delivery options and clear tracking details provided throughout the entire purchasing process. Buyers are especially happy with the competitive pricing and the wide selection of musical equipment available online. Shoppers frequently describe the website as very easy to navigate and praise the knowledgeable staff for providing professional setup services. Consumers find the overall shopping journey remarkably smooth and confidently mention they will gladly use the store again soon.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, pricing, and performance across various musical... See more

Delivery service

Consumers find delivery service to be consistently fast, with many items arriving the very next day in... See more

Service

People report positive experiences with service, highlighting knowledgeable staff and helpful assistance.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and finding the best... See more

Quality

Users describe satisfaction with product quality, noting items arrive in immaculate condition and perform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a Peavey VYPYR X2 60w Guitar Modeling Amp. Wonderful amp and great service. Easy web page navigation, great description and price. The amp was shipped immediately and packaged securel... See more

Rated 5 out of 5 stars

Seymour Duncan JB 4-SH After receiving my Seymour Duncan and installing it to my Hamer Flying V it has transformed it and given me exactly the boost and clarity I was looking for. I will certainly... See more

Rated 5 out of 5 stars

Looked for this amp online and GigGear was £80 cheaper than all the other mainstream outlets so checked them out, had the option of next day delivery so took the plunge. Had email confirmation... See more

Rated 5 out of 5 stars

Wanted a drum set for 9 year old and the salesperson was so helpful and recommended a drum set and explained about the bundle deals available. We bought a complete bundle as it was excellent value... See more


Company details

  1. Musical Instrument Store
  2. Fashion Accessories Store
  3. Music Store

Written by the company

Huge music shop based in Harlow, Essex in easy reach of Hertford, Ware, Bishops Stortford, Chelmsford, Cambridge, London, Hatfield, St Albans selling Guitars, Drums, Cymbals, Amplifiers, PA Systems, Digital Pianos, Keyboards, Recording Equipment and accessories with the best deals in store and online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(340)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with purchase.

Amazingly fast delivery, the guitar was a great price and in perfect condition on arrival. Very happy and will definitely buy from them again. Thank you!

29 October 2025
Rated 5 out of 5 stars

Electronic drum set for a 9 year old

Wanted a drum set for 9 year old and the salesperson was so helpful and recommended a drum set and explained about the bundle deals available.
We bought a complete bundle as it was excellent value for money.
Everything arrived in 2 days and it was packaged excellent to stop anything from breaking.
Excellent service from start to finish.
Highly recommend.

29 October 2025
Rated 5 out of 5 stars

Daughters first drum kit

Went to the store and the staff gave us time, advice and freedom to test items. We picked what we wanted and I ordered online. Delivered to us the next day in perfect condition. I will buy from here again.

7 October 2025
Rated 5 out of 5 stars

Gig Gear Good Gear

I have bought a few things recently from Gig Gear in Harlow. A fantastic Squire Bass VI and now this Poly Shifter Boss pedal.
They are always helpful and generous with their time.

7 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look