GigGear Reviews 

I was really pleased to receive my order within a few days of ordering online before Christmas. The quality of the instrument was excellent. Very pleased.

Finding a week before Christmas that a guitar I had ordered and paid for a month earlier from GuitarGuitar (as a Christmas present for my son) would not be delivered, I was scouring the web to find the product elsewhere. At last I found the GigGear site which said the product was in stock. Not trusting site information (GuitarGuitar's site had said 4 were in stock when I placed my original order) I rang Customer Service. They assured me they had ONE left so I went straight back on the site and ordered it. The guitar was delivered early the next day - with no delivery charge!

Quick and accurate. Great communication.

The member of staff new what he was talking about and the product was delivered quickly - quite an achievement during the Xmas holiday period.

The Guys at GigGear were fantastic, they took the time to call me with details of my order and made sure i ordered the correct equipment. The Drum Specialist Guy was great, gave me some excellent advice and my son is really really really pleased with his new set of skins. Thanks Guys!!

They were in touch with me throughout the order and the item was delivered on time when they said it would be and all at a great price.

An Excellent company who were a pleasure to deal with.

Ordered some stocking fillers in response to an e-shot, then realised I wanted home rather than work delivery. Sent email, got quick confirmation back and the goods arrived the next day at home. 1st Class Royal Mail delivery was on this occasion, and so was the GigGear service.

ordered last minute in the busy christmas period and received delivery next day!

My Protection Racket cases arrived in a box delivered by a courier and I was charged exactly the right price - what more could you ask for!

The Montana strap arrived early Tuesday from the order the previous Sunday evening. It was in pristine condition and really well protected in bubble wrap , clearly great care had gone into ensuring that the package arrived safely. My youngest who is lead guitarist for Shooter,a local band in Weymouth, will put it to good use on his Gibson guitars. Thanks very much.

I would use Giggear again without hesitation. Very competitive prices; speedy postage; item arrived well packaged.

Tried to find a guitar case for my cousin for Christmas and was really worried I may have left it too late (2 weeks before Christmas!) but the service was amazing. Plenty in stock, ordered and here approximately a week later.
Nothing was too much trouble for the team at Gig Gear even when I pestered them to check when it would be delivered and when it did it was boxed up perfectly.
Thanks Gig Gear!!

Exceptional service and super speedy delivery, I couldn't have asked for anything better!

I recently ordered a Gibson Les Paul from them and they were incredibly helpful. And when Paypal screwed up (no surprise there) they were quick to re-assure me that my goods were reserved for me and very helpful in sorting the order out.

I would have no hesitation in buying from them again and would certainly recommend them to anyone. Oh and their prices are brilliant!!

Ordered two radio pack holders. They arrived well packaged and complete with requested VAT invoice. No hassle, just good service.

I'd highly recommend this Ritter gig bag. It comfortably accommodates my 12-string and is fantastic quality. Good padding and lots of pockets for gear.

never have any problems with the company and staff are very helpful in and out the store and they also have a great product range

Really helpful and went out of their way to help - would recommend them to everyone!

I originally ordered a guitar from GAK, who turned out to be a bunch of lying cowboys. When that didn't work out I turned to GigGear, who are close enough to my home for me to take a trip there personally if things went wrong.

The price was fair, delivery was quick and everything about the GigGear website seems professional and gives one confidence. I'm completely satisfied and will buy from GigGear again, I am sure.

Edit: since posting this review I have bought from GigGear on several occasions. My opinion remains as it was and I am a satisfied semi-regular customer. Everything's been fine and I have found no cause for concern or complaint.

We have bought from GigGear before and was so impressed with the level of service that we wouldn't think about going elsewhere. I called the store to make enquiries and the chap I spoke to couldn't have been more helpful and seemed more than happy to talk and gave me all the help and advice I needed to enable me to make a choice from the various options available. I ordered my item on Tuesday, concerned that I'd left it a bit late to order for Christmas, but amazingly it arrived the following day.