Gigaclear Reviews 

First class handling by the call agent, clear and precise and not to forget extremly pleasant, a true assett to gigaclear

It was time for renewal and Daryl was helpful and thorough in plotting our way to a satisfactory solution. a pleasant experience assisted by Daryls friendly and unflustered manner.

I have been left with a box that doesn't work due to the fact that as the engineer couldn't come back the same day I thought I would fit it myself following the instruction manual. Firstly the leads that were supplied in the box were not the right ones and some were missing. Then when I thought I had manage to get it connected one of the Linskey boxes will only show pink instead of blue.

Excellent service.
Flexible understanding for old age customers.
Quick resolve of technical issue.

I have been with Gigaclear for 18 months now and it’s been great. My partner and I work from home, I’m in Marketing and he’s a Record Producer, we get great speeds, which allow us to upload and download huge files in seconds. I spoke to Kaitlyn today to renew my contract today, she gave exemplary customer service. Thank you.

The Gigaclear representative Jessica was very polite and clear in her communication, i understood everything, nothing was rushed.

The customer loyalty team ( Kaitlyn) dealt with my enquiry very efficiently and politely. She provided some great customer service. I am happy with the outcome of our interaction and pleased to say that I will be extending my relationship as a result.

UPDATE 29/9/26 : After a positive start renewing the contract, things have gone a bit wayward. We signed the contract, then Gigaclear shipped the wrong hardware and they are now stating the contracted hardware, which they agreed to provide, is nil stock and no alternative is currently available ... so the initial positive review is temporarily downgraded, at least until they resolve the problems they are now causing!

Friendly, Knowledgeable and Efficent - had some technical issues and some contract questions prior to my contract renewal, which where all resolved without any problems. All the people involved were friendly, knowledgeable and efficient.

Super professional and courteous service. Everything was clearly explained and the work was done efficiently and precisely.

The person I spoke to was fantastic. Informative, efficient, and gave me a great renewal deal.

It's great to speak with a customer service advisor who was so clear and helpful. Easy to renew my contract. Highly recommended.

Rang customer service re contract renewal. Kaitlyn was very helpful and was able to give me a discount for a new contract. Great service. Kaitlyn was very friendly.

Olivia helped me renew my contract on my existing terms as opposed to a faster package which i do not need at a 37% price increase.
Well done Olivia

I called Gigaclear this morning to cancel my contract & my call was dealt with by Daryl, by the end of the call I’d agreed a new contract. Daryl was knowledgeable, friendly and professional, as you hope to receive but seldom do!

Excellent customer service from Kaitlyn who explained clearly and answered all my questions. I’m very happy to continue my contract with Gigaclear.

Not a fan of internet providers in general but I have to say gigaclear have been faultless, I recently renewed my contract with them and the customer service ( shoutout to Jess) was brilliant

I’ve had absolutely no issues with Gigaclear and would happily recommend them to others

Perfect speed, stable connection, great support. Highly recommend

Friendly, polite and helpful call handler. Reasonable waiting time.

Olivia was was very helpful and pleasant to deal with, a good representative of your company.

Shoaib was extremely helpful on the call and managed to sort my renewal out extremely quickly! Thank you