giftsdirect2u.co.uk Reviews 

10
TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

10 reviews

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1-star

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4.2

All reviews

(10)

1 review in the last 12 months

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Rated 5 out of 5 stars

Best company ever !

I've never been with a company that works so quickly and puts so much effort into their customers.
They are going above and beyond in so many ways, and I really appreciate that.
They selflessly search for solutions and will refund everything in full without complaint if you so choose.
They respond to your email within 24 hours, and sometimes even faster. Rebekah, thank you so much.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service.
Couldn’t be happier with our items, package arrive safe, wrapped well and seemingly with great care!
The help from enquiry was there when sent, so really happy!
Thank you!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Service

I had to take to writing this review. I have ordered from many online companies and usually am left disappointed by either the packaging or the product itself. Not from here. Everything was perfect. The product was exactly as described and packaged securely and well. First class service and first class company. I laughed at the one bad review. Obviously a disgruntled employee. You can tell by the way it is written. Well I am a customer for life. Will be back soon. Thank you

24 April 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Avoid buying with this company at all costs. I ordered something that was fragile and they didn't even bubble wrap it! Luckily, it arrived with minimal damage but they need to learn how to take better care when packing their items.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good service especially after Royal Mail delivered to a wrong address. Took up the complaint on our before.
When received item it as as described and very well packaged.

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

Placed a last minute order for some birthday gifts, paid £1 to upgrade to 1st Class delivery, order was shipped the same day and arrived the following day! I am so impressed with the customer service, thrilled with the gifts too, they are perfect. Highly recommended.

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, personal service. Highly recommend

Extremely helpful arranging a delivery to Italy. I was given some wrong info to send it to and the lovely Francesca sorted it with a quick phone call. My call was answered straight away and I spoke to a real person, something that is lacking with most companies.
I can confirm delivery of the parcel. That too was excellent service, faster than any parcel I’ve ever sent to Italy.
Very competitive prices and some lovely gift ideas.
Good to have a great local business to support.
Have a look, give Gifts Direct 2 U a try, you will be very pleased with the service.

19 November 2020
Unprompted review

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