GHD Repair by Fogma Ltd Reviews 

450
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its reliable repair services. Customers frequently praise the remarkably fast turnaround times, noting that broken hair straighteners are expertly fixed and safely shipped back to them within just a few days. People deeply appreciate the efficient communication, timely status updates, and professional advice provided throughout the entire customer service journey. Some reviewers were happy with the comprehensive checklists and clear written explanations included alongside their fully restored devices. Consumers also mention that purchasing necessary spare parts, acquiring new replacements, and selling old broken items are handled smoothly without stress.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting the outstanding quality and... See more

Product

People report positive experiences with product, highlighting the incredibly fast turnaround and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously repaired straighteners. Failed within year offered a very reasonable repair rate (wasn't anything to do with original repair) both times quick turn around. Called for advice on Air One happ... See more

Rated 5 out of 5 stars

My straightners were 6 months out of warranty and had minimal use so was gutted when the red ring and beep started from nowhere. Found this site and was doubtful if they could’ve fixed . Well within 4... See more

Rated 5 out of 5 stars

Came across this company when wanting to find someone who could repair my GHD irons. I can highly recommend this company. I dropped my GHD’s off on Tuesday 4.11.25 and received them back by post the... See more

Rated 5 out of 5 stars

Can’t give enough praise to what these guys do. Such a great service at fantastic price. I thought my Wife’s 20+ years GHD’s had seen their last days and was apprehensive about purchasing a new pair a... See more


Company details

  1. Electronics & Technology

Written by the company

We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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4.9

All reviews

(450)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast & efficient service

Wow! Incredibly speedy service! Ordered repair Sunday, posted GHD's Monday, notified of full repair details Tuesday, received back Wednesday. Really pleased to have my straighteners back working well, looking great, plus a new cable. Very easy to order & pay. Would recommend and will definitely use this company again... but hopefully not for a while! ;-)

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service

Super quick and very professional quality repair. My daughter’s straighteners stoped working and were out of warranty. I found GHD repair online. It was easy to purchase the correct service for the model we had. Communication from Trevor was fantastic, and the turn round was less than a week. This is a great repair service I am happy to recommend

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Company

I found this company online and didn’t really know a deal about them so it felt like I was taking a chance sending my ghd’s to them for repair. However, they have fixed them and turned them around in just a few days. The service was amazing and only a fraction of the cost of purchasing new ones. A great company to save a little money and to save the environment as well. Better to repair than to keep buying new and throwing things in landfill. I am very happy with their service so would recommend. Thank you.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Sent my straighteners off for repair Sunday lunchtime at courier shop received them back Wednesday morning like new

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, quick professional and a great quality repair with upgraded components manufacture recommend parts. I have been in my past been a GHD stockiest and have seen returns. This is a great repair service I am happy to recommend….

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough

Can’t recommend enough. My platinum ghd straighteners stopped working and I was worried I’d need to replace them. I found the website, sent them off and they were returned super quickly and fully repaired at a brilliant price. I then had a further unrelated issue which Trevor again repaired for me. I sent them away yesterday and had an email to confirm they are repaired and on their way back arriving tomorrow. Excellent service!

30 November 2023
Unprompted review
Rated 5 out of 5 stars

My GHDs work again!!!

I use my GHDs daily - crazy hair makes me a crazy woman and the world really doesn’t deserve that! When my 4.2bs stopped working I had a major panic that I would need to buy a new pair so close to Christmas. I’m really happy that I found this repair service instead. The cost was very reasonable and the service was incredibly quick (I posted them Friday afternoon and had them back in perfect condition on Wednesday). I have non-crazy hair again, I’ve saved myself the cost a new pair of straighteners and my old straighteners are still in use rather than sitting in landfill!

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! My GHD stopped working, I sent it first class on Tuesday and it was repaired and sent by Wednesday. I received it on Thursday and it is perfectly working. I wouldn't recommend them enough!

23 November 2023
Unprompted review
Rated 5 out of 5 stars

FANTASTIC GHD REPAIR COMPANY

Fantastic repair service. My daughter’s GHD S55 wide plate straighteners stopped working, completely dead. After a quick search for possible fixes it stumble upon GHD Repair by FROGMA Ltd. They responded almost immediately and were extremely helpful. They advised me that they could be repaired, a full service at £28.99 would include a new cable as the cable on my daughter’s was heavily twisted.
I sent them off on the Monday, received on Tuesday, repaired and returned on Thursday morning. I was kept fully updated on the repair process and what parts were replaced.
There was a small issue with a missing cover that was quickly resolved.
I cannot recommend this company highly enough.
IF YOUR GHD’s BREAK THIS IS THE COMPANY TO CALL!!

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. I sent my daughter’s GHD straighteners off to this company on Saturday morning and they were returned repaired on Wednesday. Good communication through.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I would 100% recommend FOGMA GHD repair to everyone. Sent my GHDs on Wednesday afternoon and got them back Friday morning. Fully repaired and saved me the cost of buying new ones.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Very impressive service

I am absolutely delighted with the service I have received, having sent off my GHD straighteners for repair. I was amazed at how quickly they were repaired and returned to me. I was also kept up to date with the process, and given detailed information about what had been done. I posted them on a Friday, and they were back the following Wednesday, fixed! They are an older model GHD (3.1b) and I actually prefer them to my spare, newer model, but I didn’t t think anyone would be able to repair them. Nowadays, when so many appliances become obsolete or just can’t be repaired, it was so good to find a business that can save me money as well as avoid adding to all the waste in the world.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from GHD Repair by Fogma Ltd

I had an incredible experience with GHD Repair, and I couldn't be happier with their service. From the moment I reached out to them, the communication was outstanding. They responded promptly to my inquiry and provided all the information I needed to send my straightener in for repair. The process was smooth and hassle-free. Throughout the repair process, they sent me regular updates, letting me know the status of my straightener. This level of transparency and communication is something you don't often find with repair services, and it made me feel confident that my precious hair tool was in good hands.
Thank you again, GHD Repair, for your outstanding work and fantastic customer service!

10 October 2023
Unprompted review

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