Geyser Radiators Reviews 

2,576
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Absolute rubbish, avoid at all costs, do not stand behind their pathetic 5 year warranty, instead try to blame installer, despite same rads being fitted upstairs having no problems. I believe it was a... See more

Rated 5 out of 5 stars

Ordered from this company after being let down badly by another and I wish I'd just gone straight to Geyser to start with! Competitively priced and great service, the product arriving just two days la... See more

Rated 5 out of 5 stars

First class from the start! Very helpful staff to advise on requirements from their made to order designer radiators and valves! Ordered 4 rads said they would take up to 12 weeks to manufacture,... See more

Company replied

Rated 5 out of 5 stars

Top quality product at a competitive price. This is not the cheapest on the market but it is a quality bit of kit and worth the asking price. Despatched promptly and well packaged. Great idea to send... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Bathroom Remodeler
  3. Interior Designer

Information provided by various external sources

Geyser is a longstanding reputable supplier of designer heating, in business since 2001 so is a well seasoned, expert in its field. We are based in Bolton, Greater Manchester so centrally located within the British Isles and Ireland. Overall with Geyser you’ll get the meticulous attention to detail as everything we do is very thorough - expertly planned and well executed. We deal with both domestic customers (the end user) and trade customers alike and are equally positioned to work with both. Every member of staff undergoes intense product and technical training to ensure that we can offer you the best advice. Staff are not permitted to even answer the telephone until they have had this training so you the customer gets consistency every time. We specialise in Radiators and Heated Towel Rails for: o Central Heating o Electric Heating o Dual Fuel Heating (the combination of the two energy types on the same product). We also offer a vast selection of Parts and Accessories for radiators and towel rails including radiator valves, electric heating elements, timers, small parts etc. Geyser conceptualises its own O.E.M. (Original Equipment Manufacturer) branded heating products right from drawings to the finished product. These are then produced on our behalf in our nominated manufacturing plants, located predominantly in mainland Europe and Turkey. Geyser is also stockist for many leading radiator industry brands. For other products from these brands consult their own literature (available from Geyser) or visit www.geyser.co.uk. All of our products are of the highest quality and specification. The fact we sell our own O.E.M. products shoulder to shoulder with leading brands is testament to the fact they are directly comparable in terms of quality and therefore you can only expect the very best from everything we sell. Our 12,500 square foot warehouse is always immaculately clean, ultra organised and houses approximately 90% of the products we sell, making them available on next day delivery across the UK and Ireland. You can rely on us. Geyser [gee-za] Radiators.. … your hot spring of Designer Heating Ideas.


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4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

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(2,576)

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Rated 5 out of 5 stars

Excellent products and service

Such a pleasure to deal with from order to delivery. A small item missing and it was with us the next day. Products are absolutely gorgeous too. Thank you

5 June 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Simon
Thank you so much for your 5 star review. So glad to see that you are pleased with your column radiators and period valves.

Rated 5 out of 5 stars

Great Radiators that look fantastic

Good website led to a call with the staff that were friendly, helpful and informative this led to an order. Delivery was very prompt and our fitters were very impressed with the radiators, easy to install and they thought they look great.

A very happy customer
Thankyou
Lee

5 June 2019
Unprompted review
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Reply from Geyser Radiators

Hi Lee
Thank you so much for your great review and for the 5 stars.

Rated 5 out of 5 stars

Stunning product.

Great customer service, really helpful advice and a quality product. The three tubular upright designer radiators that I purchased look stunning.

28 May 2019
Unprompted review
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Reply from Geyser Radiators

Hi Graham
Thank you for your 5 star review. I am so glad that you like your Metallic Chocolate Circolo radiators. They do look good, and they'll pump out a lot of heat for you in winter.

Rated 5 out of 5 stars

Great service

Great service and an excellent radiator. Very striking in looks! Takes a while to heat up, so the timer is recommended.

28 May 2019
Unprompted review
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Reply from Geyser Radiators

Thank you for your 5 star review.

Rated 5 out of 5 stars

Very helpful staff and a great looking…

Very helpful staff and a great looking product at a good price. Was delivered exactly when I wanted it. Would definitely buy from them again.

28 May 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Nathan.
Thank you for your time and you 5 star review.

Rated 5 out of 5 stars

Excellent choice and really helpful…

Excellent choice and really helpful staff , love my new 4 column radiator be back again for the hallway radiator

28 May 2019
Unprompted review
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Reply from Geyser Radiators

Hi Paul.
Thank you for your 5 star review and we hope to see you again soon.

Rated 5 out of 5 stars

A very reliable trader.

Very prompt attention to my order for colour swatches and also a knowledgeable response to my telephone technical enquiry regarding a radiator.
This was followed by further excellent service when my radiator was delivered with appropriate care by their specialist carrier within a few days of my ordering it.
A commendable company with whom I would have no hesitation to use again and to also recommend to my business associates in property maintenance.

18 May 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Paul
Thank you for great review and for giving us a 5 star rating. So happy that you like our stylish mirrored double panelled radiator.

Rated 5 out of 5 stars

I have bought previously from Geyser…

I have bought previously from Geyser and always been happy. Although initially sent the wrong item this time, the error was quickly rectified. At all times we were kept informed with efficiency and courtesy. A good company to deal with.

17 May 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Thank you so much for your review and for giving us 5 stars. We do work hard to give our customers the best shopping experience that we possibly can.

Rated 4 out of 5 stars

Had an issue with delivery but quickly…

Had an issue with delivery but quickly sorted out with little fuss and not fault of Geyser. Radiators and fittings are excellent quality and look great

14 May 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Paul. I would like to thank you for your 4 star review. Please accept my apologies for the issues that you had with the courier. We are always working hard to ensure that our customers have an excellent shopping experience with us, and any feedback is always welcomed.

Rated 4 out of 5 stars

Good product

Good product. However web site shows product with Geyser on plug but product received shows Timeguard. Otherwise identical.

12 May 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Darius. Thank you for your 4 star review. We are currently still working on our new website, which includes adding brand new products and updating all off our current product images.

Rated 5 out of 5 stars

Really pleased with purchase

Really pleased with purchase. Exactly what I was looking for, easy to install and reasonably priced.

8 May 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Isabel. Thank you for your comment and your 5 star review.

Rated 5 out of 5 stars

Really friendly and knowledgeable sales…

Really friendly and knowledgeable sales team. I had an issue with the condition of one of the radiators when I opened the packaging but they responded perfectly and I had a replacement the next working day.
The radiators look fantastic and give off a lovely heat

7 May 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Thank you for your 5 star review and kind comment. We do work hard as a team to provide a service second to none and we are glad that you are happy with our response, and your replacement.

Rated 5 out of 5 stars

Excellent servicet

Excellent service, prompt delivery & first class product!

3 May 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Tony. Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Excellent service

Excellent service. There was a leak on one radiator and this was replaced without any problem. Would definitely use this company again and have recommend them to friends.

25 April 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Thanks for your review, we apologise for the issue with one of the radiators.

Rated 4 out of 5 stars

Fabulous radiator shop

Very helpful. Good advise and was able to take the radiator with me. They carefully put it in my car for me. A fantastic selection of radiators available.

24 April 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Thank you so much for your kind words and the 4 star review. We are always trying to improve our service and would like to ask you, what can we do better to get the full 5 stars?
Thanks
Jason

Rated 5 out of 5 stars

Top quality product at a competitive…

Top quality product at a competitive price.
This is not the cheapest on the market but it is a quality bit of kit and worth the asking price. Despatched promptly and well packaged. Great idea to send the thermostat seperately. A bit fiddly to commission but follow the instructions and you'll be fine. For peace of mind and to comply with Regulations, an Electrician is required to hard wire the towel rail and to issue a minor work certificate. Highly Recommended

23 April 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Thank you for giving us a 5 star review. Hope you’ll enjoy your electric towel rail for years to come.

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