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Rated 1 out of 5 stars

I received my buds in normal time. All was good for a little while then battery in RT bud started dying early. I paid an additional $10.00 at time of purchase for an extended warranty. I have con... See more

Rated 1 out of 5 stars

If I could give less than a one star I would. I place my order June 3, 2020. They took my money immediately. Never received product they said due to COVID. On July 16th I requested a refund they s... See more

Rated 3 out of 5 stars

I just wanted to share my experience for those who thinks this website is a scam. I too though it is a scam, ive submitted my order may 1st and never heard back. after contacting them they told me it... See more

Rated 1 out of 5 stars

TOTAL SCAM. Never received product (I stupidly ordered two sets of the earbuds as Father's Day gifts). Paypal account was charged same day as purchase (19MAY2020) and I have contested the payment but... See more

1.6

Bad

TrustScore 1.5 out of 5

41 reviews

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1.6

All reviews

(41)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This Playbeatz site is a scam

This Playbeatz site is a scam. DON’T DO IT! I ordered the headphones over four weeks ago and never heard a word back. The payment went through but nobody contacts you about the shipment. I hope they get buried by Apple. Very dissatisfied customer.

29 June 2020
Unprompted review
Rated 1 out of 5 stars

We placed our order on May 1st and its…

We placed our order on May 1st and its been more than almost 2 months with no reply,
Im on chat with one of their customer service team hopefully she can help .
apparently its a scam and we have lost 100$!!
if its true we should take an action toward this scam!

26 June 2020
Unprompted review
Rated 1 out of 5 stars

I too ordered a pair on 31 May

I too ordered a pair on 31 May. Had confirmation email and nothing else. 30 days isn't quite up but no emails are answered and you can't get through to customer support. It must be a scam.

25 June 2020
Unprompted review
Rated 1 out of 5 stars

Nothing but SCAM. Lost $58,94

Order placed Thursday, May 21, 2020. 15 emails. This is todays:
Here we are 11 days later and still no response from your company regarding my refund you stated you were going to complete. Your company has no customer service values.
I am grossly disappointed that I was a fool to try and do business with your company in good faith.
Bottom line I lost a total of $58.94

20 June 2020
Unprompted review
Rated 3 out of 5 stars

Backordered

I placed my order on June 6th. My bank denied (fraud?) so reordered. I called Playbeatz to verify my order. Realizing that I had placed two orders I was credited the second order. I just got off the phone with a supervisor out of NJ & was told because of such a large volume of orders I’m on back order. Hopefully will get tracking info by end of June. I was offered an additional discount. I did my due diligence on numerous sites for reviews. If these earpods are as good as reviewed & great price, I can understand the appeal. I gave 3 stars cause I haven’t received product yet.

19 June 2020
Unprompted review
Rated 1 out of 5 stars

Bad News

I ordered May1, 2020, My card was charged within 24 hours. Received email "Your order has been placed: we will notify when order ships" Still no shipping notice, no product. Chatted X3 (always requesting an email "in case you leave the chat".) 1 chat confirmed my order, 1 chat offered 20% off, 1 chat yielded nothing. 2 phone calls: 1 - "in the queue and should ship within 2 weeks - that would have been by May 22. Didn't happen. Phone call 2 (midnight) - "due to large volume of calls wait is more than 10 minutes." After 15 minutes disconnected from their end. I had checked the site prior to purchase and there was nothing indicating scam at that point - or else I didn't search well. Now, wondering about refund. Plan to notify my card company.
Update 6/28/2020: all ads gone from Internet. Disputed charge w credit card Co. Which credited my account. Within 24 hrs of dispute, received an email from PlayBeatz support - they were refunding my credit card company and “ if/when product arrived, please return it”

14 June 2020
Unprompted review
Rated 1 out of 5 stars

I placed order online for earbuds and…

I placed order online for earbuds and my deb it card was charged for $49.99. Received order confirmation and no merchandise. This website is fraudulent and I have reported it to Commerce Department. Don't expect this review to appear online!

10 June 2020
Unprompted review
Rated 1 out of 5 stars

Definitely a scam!

Definitely a scam!
Like everyone else on this review, I placed an on on 5.11.2020 and have not received my purchase nor have they returned any emails. The customer phone number does not work, therefore it's a ghost company. Please don't entertain the thought of purchasing this product. Save yourself the hassle and shop creditable sources.

10 June 2020
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Like folks who ordered, I did not read the reviews. I have sent 4 emails and the respone I received was it take 30 days to ship from the date of order and that it was back ordered. My final email was asking for a refund. Crickets!!!
I filed a claim with BBB. A complete scam.

9 June 2020
Unprompted review
Rated 1 out of 5 stars

This is so disgusting people whom do…

This is so disgusting people who do this...fake sales..... I am so pissed at myself for trusting! I'm so done ordering online!!! They took 160.00 from me for an amount of 104.00 in the first place! SCAM!!!!! Don't trust these people No reply but they tried to sell me more after this sale...

4 June 2020
Unprompted review
Rated 1 out of 5 stars

This is an absolute SCAM

This is an absolute SCAM! I ordered my mother some earbuds over a month ago I still have not gotten any email saying they shipped or were delivered but they took my money quickly!! Total BS!

27 May 2020
Unprompted review
Rated 1 out of 5 stars

Fraudulent website!

I never thought I would fall for a scam! This is a fraudulent website folks. DON'T make the same mistake I made, don't buy this product you'll never get your order or your money back.

25 May 2020
Unprompted review
Rated 1 out of 5 stars

I have ordered this on the 28 April…

I have ordered this on the 28 April order number 4495131645 and until now 24 May have not received it or a justification why it is late. I hope this company is not a scam. Sent two emails with no reply

23 May 2020
Unprompted review
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