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Rated 5 out of 5 stars

Our initial introduction to Livewaire was in 2010 when we moved into Monument square Condos. Livewaire quickly came up with media solutions to provide us with comprehensive audio and video compone... See more

Rated 5 out of 5 stars

Joe called each just before he arrived on each of his two visits to make sure we were ready for the service call. During the calls, Joe explained things well so that I understood what he was doing an... See more

Rated 5 out of 5 stars

Great experience! Grant, the technician from Livewire was on time, worked through my setup of printer, laptop, a soundbar quickly and expertly! He even did some remedial work on my network to impr... See more

Rated 5 out of 5 stars

The folks from Livewire did a great job of assessing our needs and helping us decide where to splurge and where to save while keeping within our budget. The install team was amazing. They arrived... See more

Company details

  1. Home Automation Company
  2. Home Theater Store
  3. Security Equipment Store
  4. Security System Installer

About Livewire

Information provided by various external sources

Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Home Technology Made Simple.

Henry Clifford founded Livewire in 2001 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.

Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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Rated 5 out of 5 stars

Exceeds standards

I have been working with LiveWire since the construction of my home in Spring 2016. Since then, I have had the opportunity to work with several individuals and create a superb system for my home theater room. Installation was this week of all of my equipment and everything is above what I expected. Not only did the crew do a fabulous job on installation, but were very well versed to answer any questions I had. I would recommend this company to anyone!

3 February 2017
Unprompted review
Rated 5 out of 5 stars

Customer Oriented and Professionally Advanced

I wanted the "WOW" factor as I am retired and would spend most of my time on "stay_cation". It all started with the design work done by JD who clicked right away by listening to my requirements and then took it beyond my limited knowledge of the latest technology that would be cost effective. My installation was accomplished by Amanda who pays so much attention to detail and Drake who proved to be the most knowledgeable AV technician out there. This "team" fine tuned the system into a true home theater delivering not only the WOW but everything promised. I honestly feel as though my entertainment and fun time is now better spent in the joy of my home, THANK YOU!!!

10 January 2017
Unprompted review
Rated 5 out of 5 stars

A great install!

I'm so glad we finally had Livewire come over and upgrade our audio and video systems. They worked with some existing hardware, added what new equipment was needed, and it all works like a dream. Great folks to work with, and an easy, seamless process.

6 December 2016
Unprompted review
Rated 5 out of 5 stars

Great people and company

Livewire has performed numerous jobs at our home over the years. The level of responsiveness, service and personnel has been consistently excellent!

1 November 2016
Unprompted review
Rated 4 out of 5 stars

Great service from my sales rep & tech!

JD & Jonathan were great in helping me complete this project. Seems to be an issue setting appointment up in the office though. It took over 3 months to complete due to scheduling.

30 October 2016
Unprompted review
Rated 5 out of 5 stars

Uzzell

Great professionals doing professional work. You get what you pay and more from these pros. Thanks for all you all did for me.

Vr

RU

6 October 2016
Unprompted review
Rated 5 out of 5 stars

Great service

The gentlemen arrive early and had our issue fixed quickly. They were very respectful and efficient and we couldn't be happier!

4 October 2016
Unprompted review
Rated 5 out of 5 stars

Awesome results and a passion to get it to exactly where we wanted it!

In adding an indoor outdoor space on to our home LiveWire was engaged to add the sound system and televisions both inside and outside. I'm a bit of a sound nut so my expectations were high for the quality of the sound and my intended uses of the TV's and sound. The LiveWire team nailed it! While the end product is simple to use, getting there with the technology involved is not and Brad Camp and the team were diligent in working to ensure that everything was 100% perfect up to and including ensuring the sound was set perfect for the varying input devices (including a turntable) based on where I planned to sit in the room to enjoy each one. They are prompt, respectful of the space and careful to ensure they leave your home or space just the way it was prior to the install ( with the exception of leaving behind an awesome system :)). By the way ..;.I highly recommend you install the Control 4 door lock so that you can let them in anytime....they certainly can be trusted in your home when you are not there. Thanks for a great experience.

13 September 2016
Unprompted review
Rated 5 out of 5 stars

Great Group

Very Professional & easy to work with the technicians & office staff.

25 August 2016
Unprompted review
Rated 5 out of 5 stars

Purchase and service:

First time using Live Wire I am very happy I did. They set up my new TV and moved another one to a new location. Greg was very easy to work with as were the installers. Great service at a fair price. Will use them for all future needs.

17 August 2016
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

Several years ago LiveWire installed a TV above my mantel I my condo. Through them I used a company called Frame My TV, so that my TV looked like a mirror when not in use. When I moved, the movers were reluctant to move the TV for fear of damaging it. I called LiveWire and explained the situation and they met me at my condo the day after I moved, followed me to my new apartment bringing my TV, and called me the next day to schedule hanging the TV.
They went way above and beyond the call of duty to help me. I would recommend them to everyone. The guys were super.

27 July 2016
Unprompted review
Rated 3 out of 5 stars

Too dificult to do business with

the quality of the work is good. But it is just hard to do business with Livewire. It is hard to get an appointment. And then, when an appointment is set, they do not show up when scheduled. They just need to work on making it easier for the customer to do business with them.

12 July 2016
Unprompted review
Livewire logo

Reply from Livewire

We apologized to Mr. & Mrs. Kies and put processes in place to avoid a similar issue again. This morning we received the following from Mr. Kies:

Henry,

Lunda and I received your note and gift card when we arrived back in town on Sunday.

First let me say what a class act that was to send a hand written note. While the gift card is very much appreciative and will be used for further services in the next couple of months, the note was very meaningful, especially to my wife. Her exact words were – “I really didn’t think they cared about customer service. WOW, this is amazing that the president would personally write a note. They obviously do care. I have a completely different opinion of them.”

Thanks again for the note and the generous gift. We look forward to our continued relationship.

Howard

Rated 5 out of 5 stars

Great job!

I highly recommend LiveWire. They walked me through the equipment I needed to optimize my project. Great install, attention to every detail!

27 June 2016
Unprompted review

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