Easy to buy in webstore and enough variation of different kind of network products. This time ordered (again some more) Mikrotik network products. Fast packaging of products. Transport prices are re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The entire order process was smooth—I never needed to contact support, and all tracking details were provided promptly. I had searched for this product across multiple sites, but only Getic had the... See more
Great communications and fast shipping - especially from an eastern European country to the US. Their prices were the best by far, even considering tariffs, shipping and such. Overall turnaround shipp... See more
Awesome shop and customer service What an awesome shop and customer service! Very organised and flexible - this is how all shops should be. Both of my orders were handled perfectly as well as one DOA... See more
Company details
Written by the company
GETIC is one of the fast growing IT companies. Company is network equipment distributor that sells a large variety of wired and wireless devices: routers, antennas, switches, cables, security and monitoring equipment. Orders are shipped to more than 150 countries all over the world.
Contact info
Satiksmes iela 6, LV-3401, Liepaja, Latvia
- +371 60 000 888
- info@getic.com
- www.getic.com
4.9
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and reliable.
5 December 2025
easy completion of the order.
easy completion of the order.
people that can reply back.
yes i would like to have some benefits from my orders or maybe a better price considering that i am trying to be an active customer in a short time period
5 December 2025
My experience with GETIC SIA was smooth…
My experience with GETIC SIA was smooth and met expectations. The ordering process was clear and straightforward. The product received matched the description provided and was of acceptable quality. Delivery was completed within the stated timeframe, and the packaging was appropriate. Communication regarding the order was accurate and timely. Overall, the service appears reliable based on this experience.
24 November 2025
Excellent Service, Perfect Product. Will Order Again.
Delivery was very quick, and the packaging arrived safe and intact. The product itself is fine and as expected. I would definitely use this shop again.
28 November 2025
Great shop
Great service, package is quickly sent for expedition, packaging is nice. Pretty good prices on Mikrotik products compared to other websites.
28 November 2025
Please just remove GLS
Please just remove GLS on your shipping option page. This would save a lot of trouble to your customers. Shipped on Nov 28. Still not delivered.
28 November 2025
Unprompted review
Reply from GETIC SIA
Hello,
Thank you for your feedback!
We’re very sorry for the frustration caused by the delay in your delivery. We completely understand how disappointing it is to experience such a long wait after your order was shipped, and we sincerely apologize for the inconvenience this has caused.
While not all GLS shipments are delayed, delivery times can unfortunately be impacted during peak periods such as Black Friday and the holiday season, when carriers experience exceptionally high volumes. That said, this delivery clearly took longer than it should have, and we understand your frustration.
We truly appreciate your feedback and patience. Your experience helps us continue to review our shipping options and improve our service moving forward.
Kind Regards,
Diana,
GETIC team
Fast and professional
Quick and professional service from start to finish. Very satisfied!
24 November 2025
Fast delivery to Estonia on a device
Fast delivery to Estonia on a device, that was not easily available in Estonia.
24 November 2025
Fastest delivery I've ever experienced
Fastest delivery I've ever experienced.
Quality products.
Im glad I found you guys 👌
24 November 2025
Very fast shipment
24 November 2025
The item was faulty
The item was faulty. I was not aware it came from Latvia so cost me over £9 to return for a refund as well as having to pay for the postage when receiving the item.
17 November 2025
Reply from GETIC SIA
Hello,
Thank you for your feedback, and we’re very sorry to hear that you received a faulty item.
Our warehouse is located in Liepāja, Latvia, and this information—as well as our address—is displayed on our website. Shipping costs are also shown during checkout before the order is placed. However, we understand that this may have been missed, and we’re sorry for any inconvenience this caused.
As the item was faulty, you should not be out of pocket for the return. Please provide us with a copy of your return postage receipt, and we will reimburse your return shipping costs in line with our returns policy. Once again, we apologise for the inconvenience and appreciate you bringing this to our attention.
Kind Regards,
Diana,
GETIC team
All good All good
17 November 2025
Address change requested and processed…
Address change requested and processed in a friendly manner and quickly.
17 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.