This company doesn’t check properly car owners on how the car state is prior to rental, neither doesn’t take responsibility for it. It doesn’t check on car owners issues history, etc. we have been cha... See more
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Charlotte is very friendly and responsive. She gave me all the advice I needed as someone who had never driven an electric car before. The interior and exterior were spotless. You need to be careful... See more
Great experience overall! We had a brief hiccup unlocking the car at the start, but customer support stepped in immediately and sorted it out in no time. Everything else was smooth, fast, and very fai... See more
I had an excellent experience with this car. It was clean, comfortable, and felt very safe throughout our trip. The car was easy to drive, reliable, and in excellent condition. It handled the roads ar... See more
Company details
Written by the company
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Contact info
55 Green Street, 94111, San Francisco, United States
- www.getaround.com
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Surfacturation abusive !
This company doesn’t check car owners/cars
This company doesn’t check properly car owners on how the car state is prior to rental, neither doesn’t take responsibility for it. It doesn’t check on car owners issues history, etc. we have been charged twice now by this company very unfairly and they refuse to provide full evidence. I will stay away from this”cheap” rental site, it ended up being very expensive…
Conforme à la description
Service au top
All good!
Car was great and tidy, communication with the owner was easy, instructions on how to get the car and how to put it back were clear - can only recommend :)
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