GDK UK Reviews 

1,265
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the friendly and helpful staff, noting their attentiveness and kindness. People often highlight the delicious and fresh food, with many describing it as outstanding and well-prepared. Reviewers also appreciate the generous portion sizes and quick service. However, some customers also noted issues with food quality, describing meals as cold, tasteless, dry, or overcooked. There are recurring complaints about incorrect or incomplete orders, including missing items or wrong sauces. Additionally, some people experienced unprofessional staff behavior or poor customer service, with reports of rude interactions or long wait times. A few customers also mentioned receiving unexpectedly spicy food or feeling unwell after eating.

What people talk about most

Quality

People report ambiguous experiences with quality, with some customers praising the food as very good,... See more

Product

Consumers find the product to be ambiguous, with some reviewers expressing delight over the taste and... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising the team for being friendly,... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the quick and efficient service,... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing significant... See more

Reviews shaping this summary

Rated 3 out of 5 stars

So ive not had a quesadilla since leaving america in August and you know they do it properly over there. Ordered from branch in Chadwell heath. Good chicken nicely seasoned , decent portion but there... See more

Rated 2 out of 5 stars

The guy behind the counter in the Colchester branch could not have been more pleasant. He was welcoming and helpful, everything anyone could want in an employee. But the food was dire, portion s... See more

Rated 5 out of 5 stars

We always travel to Exeter for GDK but they have just opened a branch in Bournemouth!!! The manager, Asan, was an absolute legend, so happy and bubbly. His staff looked shattered but his energy must h... See more

Rated 5 out of 5 stars

I visited German Donner in Sutton Coldfield today, the food was lovely, but what really stood out was the kindness of a staff member around 4pm. I had been upset earlier, and he quietly placed some e... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(1,265)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. They have a BOGOF offer on at the moment so it's even better value. I was saving my 2nd main and the staff(Cory) offered to keep it warm until I wanted it.
The only downside is they never seem to have the mild curryworst sauce which is part of the draw, which you will understand if you've ever been to Berlin.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Completly messed up my order!

Really disappointed with my takeaway from the Fulham branch today. Ordered two BOGOF OG meals (3 beef, 1 mixed) and the order was confirmed, but got home to find it completely wrong — 1 beef and 3 mixed instead. The chicken was dry and overcooked, and the salad portion was stingy. Very poor experience overall, wouldn't recommend!

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Mix Quesadilla with a side order of food poisoning

Ordered a quesadilla from the German Doner Kebab in Colchester. When it arrived it was paper thin and not worth the £14 something that they had charged for the meal. Within a few hours of eating it I began getting stomach cramps and have now had diarrhoea for over 24 hours. Doctors today have diagnosed food poisoning. I had not eaten anything else in the 24 hours leading up to food poisoning. Do not order here if you don’t want to be ill.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Grim

Grim. Greasy. No meat, 90% rice and sauce. Brother eww. Ewwww

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Waited way too long for food

Waited way too long for food, was too spicy even though I ordered a meal that contained no spices. It was the only meal me and my partner have eaten together in the last 72 hours and we're both quite poorly with same symptoms this is hard to prove but that's my opinion
There were people's shoes on tables, uncleaned tables, just not a great place to eat, I would not recommend.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered directly from gdk online…

Ordered directly from gdk online instead of the usual way around midnight. The delivery was mistakenly scheduled for 12 hours later. And all attempts to rectify this with both gdk and Uber eats failed.
This resulted in finding alternative food, and having to wait for the no longer needed delivery to arrive as scheduled. However, the delivery time and drivers kept changing until the order was cancelled on the tracking link.
Attempts to contact gdk by phone for an explanation or refund resulted in being indefinitely put on hold. Online content suggests that refunds on cancelled orders will be automatically done in 3, 5 or 10 days. Hopefully I will get the refund, but it will definitely not make up for the frustration, and waste of time this caused me.
I think ordering for delivery via Uber eats is better than using the gdk website. Because Uber eats will always respond, and resolve any issues promptly or responsibly better #if the order was completely placed with their platform.
The actual food rating would have been 2.5 or 3 based on past #Boss box OG orders. Because the quality is generally tolerable #as expected from most fast food deliveries especially. Only the warmth of the food may flactuate, and not be very great if you like piping hot food. Which may be due to distance and extra busy delivery periods!

21 December 2025
Unprompted review
Rated 5 out of 5 stars

GDK Bournemouth

We always travel to Exeter for GDK but they have just opened a branch in Bournemouth!!! The manager, Asan, was an absolute legend, so happy and bubbly. His staff looked shattered but his energy must have been keeping them going. We got our daughter one for her birthday and wasn't too hungry, got back home, regretted it and went back and got ourselves one 😂

20 December 2025
Unprompted review

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