Gearforgirls Reviews 

1,640
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Ordered a pair of Salomon ski gloves for my girlfriend, however she decided to swap for a different colour. After explaining to Gear for Girls that we were going on holiday 2 days later, they immediat... See more

Rated 5 out of 5 stars

Needed help finding a suitable lightweight down jacket for a multi days running event in Atacama desert- I emailed the store & they replied straight away with brilliant advice based on their own adven... See more

Rated 5 out of 5 stars

I needed a new pair of walking shoes and found a great pair of Keen shoes at Cotswold. But I needed a half size larger, and Cotswold said they don't stock the half sizes, even though Keen make them.... See more

Rated 5 out of 5 stars

Searched everywhere online for a particular Ronhill waterproof jacket. Found the colour and size that I wanted here. Item arrived as described within 2 days. Good price, no extra charges for claiming... See more

Company details

  1. Running Store
  2. Activewear Store
  3. Women's Clothing Store

Information provided by various external sources

Womens outdoor clothing, run, walk, bike, climb, ski, the Best Outdoor Brands for Women,


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,640)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

I ordered several items which arrived very promptly - despite the New Year Bank holiday - and well packaged.
I will definitely be using them again!

5 January 2016
Unprompted review
Rated 5 out of 5 stars

Prompt

I ordered a pair of North Face ski trousers, so knew exactly what I wanted to order and the size that fit me as I had already tried them on in a high street shop. I was pleased with my purchase and speed of delivery.

5 January 2016
Unprompted review
Rated 5 out of 5 stars

Great service and comunication

Product just as described. Ordered over Xmas period. Took a few days longer to arrive than expected due to Bank Holidays but communication from seller was prompt and useful. Thank u

4 January 2016
Unprompted review
Rated 5 out of 5 stars

Fast delivery and a good price

I ordered a pair of Merrell walking shoes. Not only was the price cheaper than I had found elsewhere for a current (not sale) product, but the shoes arrived the day after I placed my order (the order was placed between Christmas and New Year, so I was expecting to wait until January).

3 January 2016
Unprompted review
Rated 1 out of 5 stars

No item delivered??

I ordered a jacket (£120+) 8 days ago and I still haven't received my
'98% Next Day Delivery' purchase? Have emailed and still no reply 😡

2 January 2016
Unprompted review
Gearforgirls logo

Reply from Gearforgirls

Hi Del

We've looked into your order. The order was despatched on 29th December which was the first posting date after Boxing Day as 28th December was a Bank Holiday this year. The order was despatched via Royal Mail.
Some of the items shipped on this day were delivered the next day but some have taken a little longer owing to the holiday period. As we state on our website http://www.gearforgirls.co.uk/delivery-information/ 'We will still be shipping your orders over the holiday period...however delivery times will vary. We've turned off the Next Day Delivery option and our Express postage will take a little longer than normal owing to the Bank Holidays... just remember to be patient!' Royal Mail did not deliver on 31st owing to the holidays and today is our first day back after the New Year Bank Holiday and we are now responding to your email. We're a small company, most of us have children and we don't expect staff to work on Bank Holidays.

I'm hoping the parcel will be delivered to you today or tomorrow.

With regards

Alison Wright

Rated 5 out of 5 stars

Excellent gear and service

It ordered a Patagonia running hoodie and Salomon shoe laces.
They came in 2 days.
The hoodie is excellent. I've already worn it on a hill run in icy conditions and the hood and fold over cuffs were just the job

2 January 2016
Unprompted review
Rated 5 out of 5 stars

Very happy!

My product arrived promptly, fitted well and was excellent quality. Thank you gearforgirls!

28 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Great customer service when product out of stock and super-fast delivery for the rest. Thanks ladies! Highly recommended!

26 December 2015
Unprompted review
Rated 3 out of 5 stars

Lack of a reply

I have always found Gear for Girls to be competitively priced and a purveyor of quality goods. However I had a recent issue when I could not log ion. I was sure password was correct but it wouldn't work, I requested a password re-set but nothing was received. I contacted Gear for Girls through the website contact box, without a response. I tried a further time to enable contact and did eventually receive a response apologising for lack of a reply. However nothing on re-setting my password. In the meantime I had ordered as a guest and am pleased with my purchase, just a bit disappointed about the poor communication.

24 December 2015
Unprompted review
Gearforgirls logo

Reply from Gearforgirls

Hi John
When we looked into this with you we established that you didn't have an account with us - the previous time you ordered was also as a guest. If you have any further questions please get in touch.
Warm regards

Alison

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