Gear Zone Reviews 

956
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Do not buy from Zone Gears dot Com! You are issued a shipping number so they charge your credit card but then the product never ships. The shipping information does not update after 7 days so you are... See more

Rated 1 out of 5 stars

I don’t recommend this site to anyone they sent me a broken fake side table suit kids only or toys. They didn’t even replay my sms to return or exchange plus the save box is closed by key 🤧 they’r... See more

Rated 1 out of 5 stars

I ordered a baby carrier. Never got my order, I called to get my money back, they did not answer my phone call but texted and said my order was on it's way and gave me fake tracking information. The l... See more

Rated 1 out of 5 stars

I am extremely disappointed in the delivery I received from Gear Zone. I ordered a pair of 3/4 convertible pants in a size 16, and they sent me shorts convertible pants in a size 12. Hardly a suit... See more

Company replied

Company details

  1. Camping Store
  2. Fitness and Nutrition Service
  3. Running Store
  4. Soccer Store
  5. Tennis Store

Information provided by various external sources

One of the original retailers of specialist outdoor gear on the web and trading since 2001. Following a change of management in 2008 Gear-zone has totally refocused its business and is now offering an amazing product range at excellent prices and with a focus on customer satisfaction. Our sports clothing and equipment range has also grown and now includes a huge selection of running, football, rugby, cricket, swimming, tennis, and fitness and well-being gear


Contact info

1.1

Bad

TrustScore 1 out of 5

956 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(956)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality service

Delivered when they said they would.Well packaged. The item was exactly what was paid for. Great service . Will use again.

20 May 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from Gear-Zone!

Just had a great Montane shell jacket from Gear-Zone and the service was impeccable (along with the jacket and the price!) Great communications let you know what is happening every step of the way, use them with total confidence, if you're not happy they offer no quibble returns too.

17 May 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service, no hassle!

Bought a pair of Merrel Moab GTX shoes on Gear zone site, cheaper than any other i could find, dispatched following day, with me the day after, good coms , updated by e-mail when dispatched etc. Would definately use again.

15 May 2013
Unprompted review
Rated 5 out of 5 stars

Perfect trainers, delivered without fuss for a good price

Gear Zone had the trainers I wanted in the colour I really wanted at a good price. I had never ordered from them before but thought I would take a chance and they came up trumps - delivery was quick and free and I am now enjoying running in my lovely new purple shoes!

15 May 2013
Unprompted review
Rated 5 out of 5 stars

Excellent choice of quality and good prices backed up by swift despatch

This is by far the best site I have come acroos and offers good quality stock at reasonable prices. Easy to navigate--the only gripe is that it would be good to know the stock levels before getting interested in a product. I choose 3 waterproof jackets only to find that they were out of stock. However got what I wanted and was amazed by the speed of despatch--paid 8pm monday and received in Scotland wed morning. This is so much better than waiting for special offers to come up so that you can go into the site when you actulaly need items rather than responding to specila offers. The offers are always good.

14 May 2013
Unprompted review
Rated 5 out of 5 stars

Trustworth, helpful and did exactly what they said they would!

After an initial problem with the website, which turned out to be a broken link, my order was taken over the phone. The service was professional and the lady I spoke to was very helpful. Delivery was prompt and it was helpful to have a text and email to confirm the time of delivery - gerenally a really good service.

10 May 2013
Unprompted review
Rated 5 out of 5 stars

Great price and service

Bought the climbing shoes for a really good price, below many other retailers. They arrived within a couple of days of ordering so really happy with the service.

9 May 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic. Simples!

Great company easy to deal with and delivered what they said they would! Other retailers especially those who trade online could learn a lot from this firm! Will definately be a repeat customer.

7 May 2013
Unprompted review
Rated 5 out of 5 stars

Prompt product delivery

Got the basketball on the Tuesday 2 days after I ordered on the Sunday.
The price was competitive so I was very pleased with my purchase as this would have cost more elsewhere.

7 May 2013
Unprompted review
Rated 5 out of 5 stars

Great service - Fast delivery - competitive prices

Bought a pair of Yurbuds earphones. I already had a pair which I bought prior to running the Brighton marathon. My partner decided that she wanted a pair too so I searched online and came across GearZone.
The whole transaction was easy, delivery before the stated due date. Great communication throughout. Would definitely recommend.

5 May 2013
Unprompted review

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