Great from start to finish! Really lovely people who seemed to genuinely care about my journey in getting me the car I wanted with reassurance and no pressure. Customer service these days I fin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Buying my new car through Gateway2Lease was my first experience of using a leasing company rather than a dealership. All my initial questions were answered promptly and quotes were clear. Once I had... See more
Company replied
Fantastic organisation. All staff were extremely responsive when dealing with queries and sending/trading documentation to finalize the lease. You can tell this level of service is part of the compan... See more
Company replied
First class customer service, I was constantly keep informed of the progress on my car & delivery via email On the 2x occasions when I had questions always managed to contact a real person very easi... See more
Company replied
Company details
Information provided by various external sources
We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
Contact info
4.8
Excellent
577 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Would definitely use again .
Great prices on offer.
Availability of a car I couldn’t get anywhere else.
Helpful and informative staff.
Always quick to reply to emails and give updates.
Happy to answer all my questions, no matter how big or small.
Everything went to plan and was delivered as promised.
I didn’t feel pressured to buy.
26 August 2025
Reply from Gateway2Lease
Good evening,
Thank you so much for your fantastic review! We're thrilled to hear that you were happy with the service, pricing, and availability, and that our team could support you every step of the way without any pressure.
It’s great to know everything went smoothly and as promised — that’s exactly what we aim for!
Wishing you many happy miles of motoring and amazing adventures in your new lease vehicle. We’d be delighted to assist you again in the future!
Best regards,
Jodie and the G2L
Excellent customer service
I had a great experience with Gateway 2 Lease. Their customer service is excellent - friendly and responsive. Highly recommended.
27 August 2025
Unprompted review
Reply from Gateway2Lease
Hi Hannah,
Thank you so much for your kind words and 5-star review! We're delighted to hear that you had such a positive experience and that our team made the process a smooth one.
Wishing you many happy miles of motoring and magical adventures in your new lease vehicle!
All the best,
Jodie and the G2L Team
Great customer service
26 August 2025
Reply from Gateway2Lease
Hi Peter,
Thank you so much for your 5-star review! We're really pleased to hear you were happy with the customer service you received.
Wishing you many happy miles of motoring in your new lease vehicle – enjoy every journey!
Best regards,
Jodie and the G2L Team
Fantastic company to deal with…
All communication with gate way to lease was spot on, everyone I dealt with (2 or 3 different people) were very efficient and competent, they dealt with an issue (that was out of their hands) but did everything they could to help resolve which meant chasing up other companies, got the issues sorted. When I spoke to person on phone they were very polite, empathetic and professional. I would definitely recommend gateway to lease and use again. Thank you Georgia! Why can't all companies customer service be like this? Thanks 😊
11 August 2025
Reply from Gateway2Lease
Hi Phil,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that our team, including Georgia, provided efficient, empathetic, and professional service throughout your experience.
We always strive to go the extra mile, especially when challenges arise, so it’s great to know our efforts made a difference. Your recommendation means a lot to us!
Thanks again for choosing Gateway2Lease — we look forward to helping you again in the future.
May your new lease vehicle take you on many exciting and memorable adventures.
Best regards,
Jodie and The Gateway2Lease Team
Great service start to end
Great service start to end. Would be pleased to use them again.
30 July 2025
Reply from Gateway2Lease
Hi Ardit,
Thank you so much for your kind 5-star review! We're thrilled to hear you had a great experience from start to finish.
Wishing you many happy miles of motoring and plenty of magical journeys in your new lease vehicle. We’d be delighted to assist you again in the future!
All the best,
Jodie and the G2L Team
I wouldn't go anywhere else now!
Being able to quickly talk to someone and feel that you are being taken seriously
21 July 2025
Reply from Gateway2Lease
Hi James,
Thank you so much for your fantastic 5-star review! We're so pleased to hear that you felt heard and well taken care of — that’s exactly the experience we aim to provide.
Wishing you many happy miles of motoring and magical memories in your new lease vehicle. We're delighted to have earned your trust, and it means the world to know you wouldn't go anywhere else!
All the best,
Jodie and the G2L Team
Good communications and good price.
21 July 2025
Reply from Gateway2Lease
Hi Phil,
Thank you so much for your 5-star review! We're really pleased to hear you were happy with the communication and the price — your feedback means a lot to us.
Wishing you many happy miles of motoring in your new lease vehicle! If there's anything you need in the future, we're always here to help.
All the best,
Jodie and the G2L Team
Reply from Gateway2Lease
Thank you for the glowing 5-star review, Jay! We're delighted to hear that everything ran smoothly and that you were happy with the service.
Wishing you magical memories and many enjoyable journeys in your new lease vehicle. Thanks again for the recommendation!
Warm regards,
Jodie and the G2L Team
Communication first class
14 July 2025
Reply from Gateway2Lease
Thank you for the fantastic 5-star review, John! We're so pleased to hear that you found our communication to be first class throughout your leasing experience.
Wishing you many happy miles of motoring in your new lease vehicle—enjoy every journey!
Best regards,
Jodie and the G2L Team
Great service
Great pricing, great service. Everything was easy from the beginning to delivery of the car. Quick replies to my emails when I had questions after ordering and before delivery.
7 July 2025
Reply from Gateway2Lease
Thank you so much for the wonderful 5-star review, Lucinda! We're thrilled to hear that you found the entire process—from ordering to delivery—smooth and straightforward. It's great to know our team could provide quick, helpful responses along the way.
Wishing you many happy miles and magical memories in your new lease vehicle. Enjoy the ride!
Warm regards,
Jodie and the G2L Team
Reply from Gateway2Lease
Thank you so much for the fantastic 5-star review, Mr. Foley! We're thrilled to hear you had a superb experience with us. It was a pleasure assisting you, and we wish you many happy miles of motoring and countless memorable journeys in your new lease vehicle. Enjoy every moment behind the wheel!
Warm regards,
Jodie and the G2L Team
Straight forward to deal with
Straight forward to deal with , service was excellent . Any questions asked Ruth came back with a answer straight away .
30 June 2025
Reply from Gateway2Lease
Thank you, Mike, for the fantastic 5-star review! We’re glad you found the process straightforward and that Ruth was quick to help with any questions. Enjoy every mile and make plenty of amazing memories in your new lease vehicle!
Best wishes,
Jodie and the G2L Team
Beware… Not All Leasing Brokers Are The Same
Came to Gateway2Lease after a dreadful experience with Select Car Leasing. You have been warned!
Leasing my vehicle from G2L wasn’t without issues but these were entirely down to Polestar’s inability to update/communicate information from their end. Thankfully G2L were able to resolve these issues, principally down to the efforts of Lewis M and Matt B. Thanks guys, customer service par excellence!
30 June 2025
Reply from Gateway2Lease
Thank you, Lee, for your honest and glowing 5-star review! We’re sorry to hear about your earlier troubles but glad Gateway2Lease could turn things around for you. Lewis and Matt will be thrilled to hear your kind words—they truly go above and beyond to deliver exceptional service.
Wishing you many happy miles of motoring and unforgettable moments in your new Polestar. Thanks again for choosing us and for your recommendation!
Best wishes,
Jodie and the G2L Team
Reply from Gateway2Lease
Hi Jon,
Thank you so much for your 5-star review! We're delighted to hear you had an excellent experience from start to finish — that's exactly what we strive for.
We really appreciate your feedback and your business, and we wish you many happy miles of motoring in your new lease vehicle!
Best regards,
Jodie and The Gateway2Lease Team 🚗
Easy process - exellelent service
Gateway2Lease made the whole process very easy. Information about the progress about the order was frequently updated and all of the staff concerned were extremely professional. I would not hesitate to recommend them.
Michael O'Brien
16 June 2025
Unprompted review
Reply from Gateway2Lease
Dear Michael,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you found the process easy and our service excellent. It’s great to know that you felt well-informed throughout and that our team made a positive impression.
Wishing you many happy miles of motoring in your new lease vehicle! If there's anything we can assist you with in the future, please don’t hesitate to get in touch.
Warm regards,
Jodie
I would highly recommend Gateway2lease
I would highly recommend Gateway2lease, from start to finish the whole process was fantastic, most stress free way I have purchased a vehicle, Claire and Ruth were brilliant with their communication and service! Highly recommend, I will be back in 3 years for the next car 👍!
2 June 2025
Reply from Gateway2Lease
Hi Adam,
Thank you so much for your wonderful review and recommendation!
We’re thrilled to hear that the whole process was stress-free and that Claire and Ruth provided brilliant communication and service. They’ll be so pleased to hear your kind words!
We look forward to welcoming you back in three years for your next car—until then, enjoy every mile in your new vehicle!
Best regards,
Jodie and the G2L Team
Everything from start to finish was…
Everything from start to finish was excellent, from customer service to delivery.
9 June 2025
Reply from Gateway2Lease
Hi Simon,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that everything from start to finish, including our customer service and delivery, was excellent. It was a pleasure assisting you.
Wishing you many happy miles of motoring in your new vehicle!
Best regards,
Jodie and the G2L Team
Brilliant
Your team were brilliant from start to finish. Everything went smoothly and the talked me through the hole process i can’t thank you enough cheers John
4 June 2025
Reply from Gateway2Lease
Hi John,
Thank you so much for your brilliant review!
We're absolutely delighted to hear everything went smoothly and that our team was able to guide you through the whole process. It means a lot to know you felt supported from start to finish.
Wishing you many happy miles of motoring and magical memories in your new vehicle—cheers to the journeys ahead!
All the best,
Jodie and the G2L Team
Great Experience
From start to finish the process of leasing my car was made very easy by Gateway2Leasing. I had never done this before so was very nervous. Bethany and Hana were always helpful and available to answer any queries or concerns that I had. Really pleased that I found this company and leased a car through them 😊
27 May 2025
Reply from Gateway2Lease
Good morning,
Thank you so much for your kind words and lovely review! We're delighted to hear that your first leasing experience was a smooth and positive one. It’s completely natural to feel a bit nervous when trying something new, and we’re so pleased that Bethany and Hana were able to support you every step of the way.
We're thrilled you chose Gateway2Lease and that you’re happy with the service. Wishing you many happy miles and wonderful memories in your new lease car! 😊
Warm regards,
Jodie and the G2L Team
First time leasing a car and it has…
First time leasing a car and it has been a flawless experience. Libby and Olivia were very supportive and helpful as I narrowed down my vehicle choice and availability and once all admin was completed Hana picked up with me tracking the vehicle order through to delivery.
Buying anything online can be challenging if things go wrong so leasing a car through a website, it was a little bit daunting but the ladies who I had the pleasure of dealing with deserve recognition.
I chose Gateway2Lease as the lease cost was marginally better than other companies and so aside the excellent service, the cheaper leasing cost was not at the expense of customer service from my experience. Suffice to say when the time comes around I'll be happy to be a returning customer. Thanks for all who make this whole leasing process work smoothly.
27 May 2025
Reply from Gateway2Lease
Good morning,
Thank you so much for your wonderful review and kind words! We’re thrilled to hear that your first leasing experience was a flawless one, and we’re especially pleased that Libby, Olivia, and Hana were able to support you every step of the way.
We know leasing online can feel a bit daunting, so it means a lot to us that you felt reassured and well taken care of throughout the process. We're also glad to hear that our competitive pricing didn’t come at the cost of service — delivering value and great customer care is exactly what we aim for.
Wishing you many happy miles of motoring and countless memorable journeys in your new lease vehicle. We’d be absolutely delighted to welcome you back when the time comes!
Warm regards,
Jodie and the G2L Team
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