Garmin Nederland Reviews 

Bought an Approach R50 golf simulator/Launch Monitor in early December via my golf club pro shop. Wasted a day setting up and trying to get it working - it didn’t. Garmin Tech Support absolutely useless & had limited awareness of their own product. They initially suggested that this high tech product had no software, rapidly changed tac and suggested that I upgrade the already upgraded software. I gave up & took the unit back to the pro shop. They confirmed it was defective & that 1 or more of the 3 integrated cameras wasn’t working. Can’t believe it was damaged in transit as packaging was immense. Therefore suggests that Garmin are happy shipping a £4.3K unit without checking that it actually works. Low to zero quality control. From this very poor start, Garmin’s customer service then actually got worse. Having initially told my retailer that they would ship a replacement unit, they then demanded return of their defective dud, before they would ship a replacement. They’ve now had the original defective unit for 2 weeks & still haven’t issued a replacement despite repeated chasing by my retailer and assurances from Garmin that they were sending it.
In summary lousy product, negligible quality control, incompetent Tech Support & non-existent customer service - no matter the very high purchase price.

Garmin dezl 610 hgv sat nav it's not good .if your looking at delivering in city avoid this product. Or if your a new driver looking for a trusted sat nav avoid this product . It,s tried to take me down some bad places lucky I've been driving for a few years now and I do my checks on Google before I leave. Customer services UK are shocking no help at all . The other day it routed me down a single track road when the entrance to the yard I was delivering to was on an A road .
No trust in this product at all .

I bought a Garmin Forerunner 265s over a month ago, the GPS stopped working. After reaching out to the service center, they told me that the processing time is 15 working days, even though they already found the problem and know I need a new one. I payed good money and this does not help out in my strict training schedule. They deliver a product that doesn't work and put the burden on me.

Cancelled my order and said I was fraudulent!! I used a banner link from the Discount for Carers website (I AM a carer too!) Really poor, I won't ever buy anything from them again. Wish I'd seen this review score first too, horrendous.

Their software update broke my device to which I was told that I am welcome to buy a new one as this one was out of date!!! Racketeering and unethical firm that clearly implements solution to disable existing products so people spent more. As if I would buy from them again!! AVOID~!!!

Right now ive got several garmin products.

First my garmin edge explore. Its a bike computer, costs around 130€ and works most of the time well. Only sometimes the route planing doesnt work that well. But all in all its totally fine.

My Watch, a instict 2 is incredible. Costs 150€ and works great. No problems at all. Many reviews here criticize the interface or menu and handling. For me thats completly perfect. If you want a smartwatch for the couch then buy ap*le or smth.
But the garmin watch does everything i want and need.

The HRM Pro plus is also great. I train about 15h a week, and i need to replace the battery every 6months. It connects flawless with my phone (5yrs old), bike computer and watch.

The most pricy and also the most dissapointing product is the garmin tacx flux 2. The power always fluctuates in a 20-40W range around the given power. Even if those fluctuations came from the single pedal strokes, it would help to integrate smth like a 3s power in the tacx app like wahoo it does. The trainer makes a loud screaming noise after the first 100km of use. Probably some spray on the band will help.

The Tacx app is complete rubbish, it always tells me to callibrate the trainer, and when im done callibrating (in the app), it tells me again to callibrate. Nothing helps with that issue. Also you can only press + and - for the watts you want to push. It goes 5w down or up per press. But for intervalls (like 10-30s) its a real problem to press 100times + to arrive at 800W, and its even more problematic when youre intervall is finished and you have to press 100 + to get down to 200W again. There are great solucions to that in the wahoo app, but wahoo activities arent recognised by the garmin connect app.

Please fix your tacx app, its awful.

-Garmin the watch company and Garmin the web page -The worst experience with a product and susequently with a service in 20 years -Garminn Fenix 3 was good , and from there it all went downhill fast.
The fenix 7 it is an absolute nightmare of a watch , anti-user menu, over complicated and imposible to read also. OTHER than the RUN outdoors, it does nothing as advertised , moreover it doesnt auto calibrate (.not even distance , dont dream about altitude)
It is no way in hell im going to keep it.
Thinking about light it on fire on youtube so there is a point about its overrated ruggedness

I really regret buying my Garmin Fenix 7 pro Saphire. My boyfriend is just setting an alarm on his Ap*le watch by voice command, no tapping needed, while I need to do all so steps to set a basic alarm...So much tapping for any basic thing for this watch, no voice commands avaliable. Even for syncing with my phone I need to do it by tapping! Other watches (much cheaper ones) sync automatically. My phone costed more than double of my bf's. Except for a longer (not that long in reality) lasting battery, there are 0 benefits. If you enable power saving on, to have more battery days, the watch will track almost 0 things. If you have your phone on a normal battery setting, the watch will last you just 5 days and a half, that's it. Maybe if I lived in a sunnier region, the screen would save more light. But for Netherlands, it's 5 days and a half, maximum, for me. And they promise 24...not happening...
The watch is not worth it's price

Wish I had never ordered from Garmin. Ordered Forerunner 570. It's 2 days late which I can accept but neither Garmin or UPS can tell me where it is or when it will turn up. They won't let me file a claim yet either. So £460 out my bank account and no watch. if it does ever turn up it will be returned. If not, small claims court. So disappointed.

I had a Garmin for 4 years and loved all the features, but it eventually died so I bought a new Venu 2s in Sep 2024. Floor tracker stopped working (and other weird things odd) so I ordered a replacement in June 2025 under the warranty. I could write an essay about how I've been messed about by Garmin customer service who have been downright underhand, but I can't bothered to spend any more time on them and have decided I will probably have to write off the money I spent on the 2s. However, I did want to make a public statement about Garmin which is basically that don't touch them with a barge pole!!

I bought a Fenix pro saphire watch from garmin Netherland in september 2025, worth almost €1000 Euro. In my account it was written deliverd, but I never received the watch. I filled couple contactforms on their website, but they never responded, I tried to call them but nobody answered (3th party customerservice). They have livechat on their website, but everytime it's someone else and they all literally don't give a F.ck!
I had to repeat my story everytime. As soon as the chat is ended you wil never speak to them again, so they really don't care. The last guy (jeffery) literally said, " it's your problem". So €1000 euro is gone.
They respond within hours when you want to buy a garmin product, but soon as your money is in their account, they don't care anymore!

Don't buy from garmin (Netherland), because you will lose your hard earnd money

My package was marked as delivered on 18/10, but I never received it. I reached out to customer support, and it’s been a week now with zero response. It’s incredibly frustrating and disappointing to be ignored like this. If something goes wrong with your order, don’t expect any help—you’re completely on your own. I strongly recommend staying far away from this site.

payment reference 1554217947009260

Garmin shipped my order in a completely empty box. When I picked it up from the collection point, it was suspiciously light, so I started a record immediately without opening the package. When I finally opened it, the box was empty — and I sent the video evidence to Garmin.

After 5–6 days, they told me they can’t do anything and that I should contact the courier company myself.

The product I ordered cost £850, and now they expect me to track down a product I never received.

Their customer service is absolutely terrible. ⚠️
Think twice before ordering anything online from Garmin.

I’m extremely disappointed with my Garmin 7S Pro Sapphire Solar Edition, which cost me £550. The watch comes with only a 1-year manufacturer’s warranty, and now, after exactly two years, the start/stop button stopped working.

To make matters worse, before the button failed, my son accidentally disabled the touch screen, so without this button the watch is completely useless.

I contacted Garmin for support, and to my surprise, the company does not offer repairs — only a replacement with a newer model for an extra £260. This means the total cost of this watch would be over £800, which is outrageous. For that price, I could have bought a beautiful and stylish silver watch — yes, without the sports functions or “solar charging” (which, by the way, is completely useless and doesn’t work as advertised).

Honestly, an Apple Watch costs about the same. I own two of them, both 5–7 years old, and they still work perfectly. And if anything breaks, Apple actually offers repairs.

I’m very disappointed with both the quality of the Garmin watch and the company’s lack of repair options, which feels like nothing more than a way to push customers to pay more. With all due respect, this feels like a scam.

For the amount of money I paid, I would have expected the watch to last at least five years without issues. What’s even worse is that I’ve only used it for everyday wear — no intense training, no swimming, always removed before showers or baths. Two years of light use for a £550 device is a disgrace.

Shame on you, Garmin.

I’ve had various Garmin products over the years and they have all been really poor. It’s almost like Garmin designs things without actually testing them. Their customer service is also awful and their software is even worse than their hardware !!!

Een forerunner 570 NIET KOPEN !!! Do NOT buy!!!
What a piece of rubbish

The Garmin Connect website is totally broken.
I need to login ever and ever again, remember me and remember this browser is checked in vain.
It’s extremely annoying and the support won’t fix this ...

I’ve been a loyal Garmin customer for years, but this recent experience has been shockingly poor. I placed an order on 11 September and had no update for over a week, only to find out the item was out of stock. No one contacted me within the advertised processing time, and when I reached out myself, communication was terrible. Several emails were ignored, and when I finally spoke to someone, I was told no discount or goodwill gesture could be offered for the delay and inconvenience.

My order was eventually cancelled, and I was told to reorder the same product in a different colour. I was also assured my refund would be fast-tracked, yet I’ve since been told it could take between five and thirty days to receive my money back. That means I have to wait weeks to reorder something that should have been available in the first place.

From start to finish, this has been a really disappointing experience. I expected far better from Garmin, a brand I’ve supported and trusted for a long time. The lack of communication, poor handling of stock issues, and total absence of customer care have completely undermined my confidence in the company.

Miss sold service and product. No attempt to rectify the situation what so ever.

I was excited to receive my first garmin watch. What a totally awful product.

The controls are so counter intuitive. It's like operating a watch made in the 1980s.

The watch continually switches itself off despite me turning off the battery saver mode. Sometimes I have to keep pressing the on button to get it back on.

The app is also just as bad. Navigating it is truly awful and, again, counter intuitive.

It's about to be returned as I've lost my patience with it entirely!