Garden Street Reviews 

969
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the prices are extremely competitive, often being the most affordable choices available. People also appreciate the solid build quality of their garden furniture, describing the outdoor sets as sturdy and comfortable. Many buyers find it very easy to navigate the website and place orders without complications. However, some customers also noted serious issues with delivery delays, poor communication channels, or receiving damaged items upon arrival. Reviewers experienced notable frustration when orders took much longer than initially expected, or when goods arrived with missing parts needing replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting items are well made, sturdy, and fantastic.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders frequently arrive quickly and on... See more

Quality

Customers had positive experiences with quality, finding the items fantastic, well made, and sturdy.... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a wide range of satisfaction levels.... See more

Price

Users describe satisfaction with the price, noting it represents the best value available compared to other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Agree with most of reviews quality and price could not be beaten but delivered later then garden street said but all arrived undamaged. Very pleased with garden furniture.

Rated 3 out of 5 stars

Products are good but delivery service is poor. It took a month longer than suggested to delivery the second item, and the date just kept getting pushed back and back. Had to keep chasing for updates... See more

Rated 5 out of 5 stars

Very pleased with my Kettler Caredo 4 Seat Dining Set, great price and super fast delivery. The delivery man was most helpful. I would certainly order from Garden Street again.

Rated 5 out of 5 stars

Very easy purchasing experience. The garden set was delivered in the week specified by myself. Product arrived well packaged and was easy to assemble. There was a slight delay in receiving the fixture... See more


Company details

  1. Garden Center
  2. Grill Store

About Garden Street

Information provided by various external sources

Extensive Product Range
From stunning outdoor garden furniture to attractive summerhouses, GardenStreet is home to a fantastic range of garden products, all at competitive prices.
We work with a wide range of suppliers in order to obtain quality products.
We offer free delivery on many of our brands across the UK mainland. A number of our products are available to purchase today with Next Day Delivery for those all important events and occasions.
Exceptional Customer Service
Our UK based customer service team are at hand to answer any and all product questions and queries you may have. We pride ourselves on offering the best customer service experience we can.
We offer a bespoke made to measure service for Metal Fencing, Railings and Gates, of which our team here in Crewe will be happy to assist with.
Visit Our Cheshire Showroom
You can check out a number of our products at our Cheshire showroom here in Crewe. Offering a range of garden furniture and accessories you can visit our store 7 days a week.
Our showroom stuff are here to help you find the right item for your home and garden.

Contact info

3.6

Average

TrustScore 3.5 out of 5

969 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(969)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Really excellent experience

Really excellent experience shopping with Garden Street for the first time - it certainly won’t be the last.
Website was informative, easy to filter and compare and the products are true to life.
Communication was excellent and delivery was too.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy very poor quality parts…

Do not buy very poor quality parts missing door does not aline roof leaks screws missing l bought 2 together had to dump both on the local recycling tip as they are not fit for purpose very unhappy also when try to contact poor customer service :(

7 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great range of products at competitive prices. Easy online ordering and my order arrived quickly and I was kept informed about delivery. Great service all round!

29 August 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT WAST YOUR MONEY!!

DO NOT WAST YOUR MONEY!!! After 2 deliveries, 1 I refused due to manufacturing fault and 2nd delivery I found that half the parts were damaged, they refused to replace or collect and refund, don't be fooled by using PayPal because of it being a large amount they require you to provide an impossible document! So not only do I have a poor quality, poorly manufactured useless damaged product taking up space in my garden stacked under tarpaulin but I am also down nearly £700!!! Absolutely disgusting, Shire is a joke and Garden street isn't far behind. Thanks for the biggest headache since my mother died in June, God forbid I try to do something nice for my kids after such a tough year! Frustrated and absolutely fuming. Seriously don't waste your time or money here

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Experience was streets ahead!

This is the second time I have used Garden Street and once again it was a hassle free ordering process and prompt delivery. Would use them again and recommend them to friends.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

THE CANOPY IS OF A MUCH BETTER QUALITY…

THE CANOPY IS OF A MUCH BETTER QUALITY THAN WE HAD EXPECTED FOR THE MONEY - BRILLIANT STURDY AND DRY ADDITION TO THE PATIO!
WE CONTACTED CUSTOMER SERVICE REGARDING ADJUSTMENTS AND THEY REPLIED QUICKLY AND WERE FRIENDLY.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

Pleasant engaging staff with what we…

Pleasant engaging staff with what we were looking for left us to decide, delivery was quick and time to suit placed were we wanted in the garden.
Beautifully designed table and chairs really well made which is hard to find these days, Extremely comfortable cushions are all well made all of the set is waterproof though we have bought a cover for the winter.
Price was brilliant compared to other companies online and around and not as good material.
Would certainly recommend to visit

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Great company to deal with and great quality product

Great company to deal with, delivery was arranged about a week after ordering with a date / time slot agreed. Log store is really good quality, heavy duty treated timber that looks like it’ll last for years and simple to assemble. Most log stores we looked at were made from rough sawn timber and quite flimsy despite costing more than this one so think we’ve got a great deal. Highly recommended!

4 July 2023
Unprompted review

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