Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered an Osprey backpack from here on Tuesday - THIRTEEN MINUTES (!!!) after I placed the order I had a notification it had been dispatched. It's now Thursday and I have received it. I'm always a... See more
Excellent purchase of all season plus built in mosquito net. Initial use of the sleeping bag feels warm. Getting ready for cycling adventures abroad with wild camping that would entail different clima... See more
Emailed these guys on Sunday, Chris replied on Monday morning. I called them back. ( just to make sure everything checked out ok? Unfortunately it’s necessary these days) I placed my order on Monday.... See more
Company replied
Company details
Written by the company
Gap Year travel store selling travel accessories and backpacking equipment for independent travellers
Contact info
Unit 158 Avenue B, Thorp Arch Estate, LS23 7BJ, Wetherby, United Kingdom
- 0113 5218 575
- www.gapyeartravelstore.com
4.9
Excellent
530 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Osprey Farpoint Air Travel cover
Wonderful customer service. Great communication and items delivered promptly. Would recommend and use again.
6 May 2024
Helpful and Reliable.
Helpful advice when phoning the company. Next day delivery as promised.
30 April 2024
Prompt service
Website well set out. Products ordered arrived quickly & were as described
2 April 2024
Excellent service
Bought travel luggage for a trip to Asia - really impressed by service. Good prices, really fast delivery, queries answered quickly. One backpack, which turned out to be too large, was returned and refund was given immediately. Would definitely use again.
22 March 2024
Unprompted review
Whilst trying to buy a backpack for my…
Whilst trying to buy a backpack for my travels in the coming week I encountered an issue which meant it would not have turned up in time for my departure date. After speaking to Stuart on the phone, my issue was completely resolved. He could not have been more helpful and it's left me feeling an immense sense of relief! Thanks Stuart
13 March 2024
Unprompted review
Great service
Great service. Web site was accurate. Bag as described and arrives well packaged and on time.
What is not to like?
7 February 2024
Travel Bag
I ordered a travel bag that was "out of stock" with most other competitors. It arrived promptly.
23 January 2024
Great items and easy to navigate
Great items and easy to navigate. Fair prices and good images/descriptions. Made making choices easy. We required the express delivery service for some last-minute essentials for travel to Thailand & Vietnam. There was a packing mistake which was resolved promptly and in time for the traveller to go fully prepared. Thank you!
19 January 2024
My order arrived promptly and in top…
My order arrived promptly and in top condition. Really pleased with the overall service.
27 November 2023
Quick, efficient and competitive.
Quick and efficient service and competitive pricing for the Osprey luggage we wanted
27 November 2023
Good quality product delivered quickly
24 November 2023
Top Class Customer Service - thanks!
Having bought several items from GYTS for a S.America trip, I experienced a minor (but annoying) failure with one of them (from a premium brand). Stewart at GYTS provided fantastic support in coordinating a return and repair with the manufacturer. The bag is now back and in full working order. Stewart could not have been more helpful, and GYTS are now on my favourites list.
11 November 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.