G+N Health Reviews 

248
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and tracking updates are very helpful. Consumers highlight the exceptional product quality, describing the items as comfortable, supportive, and effective for daily use. People also mention that the official website is extremely easy to use when finding what is needed. Some reviewers were not happy with the sizing, mentioning that certain garments felt rather small or tight despite ordering their usual size. A few other people also felt that having better information on sizing would make choosing the right option easier.

What people talk about most

Product

People report positive experiences with product, frequently praising the comfortable designs, high quality,... See more

Delivery service

Clients share positive opinions on delivery service, expressing widespread appreciation for the exceptionally... See more

Order

Customers had positive experiences with order processes, frequently highlighting the quick and efficient... See more

Quality

Reviewers express great satisfaction with quality, highlighting that products are very good, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more

Company replied

Rated 5 out of 5 stars

I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more

Company replied

Rated 5 out of 5 stars

A super efficient company. Leaving aside the very fast delivery and all the email updates as to when the goods will be delivered, their web site is excellent. Nothing is left to chance and all i... See more

Company replied

Rated 5 out of 5 stars

Really soft warm bamboo support socks bit difficult to pull on at first but fine now legs don't ache now when walking the dogs



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(248)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Popular!!

Easy to order, arrived promptly, very popular with the recipient, she swears by them!

6 August 2023
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Reply from G+N Health

Thank you so much for your kind review. Glad to hear our Fitlegs are popular!

Rated 1 out of 5 stars

The products haven't arrived yet.

The products haven't arrived yet.

16 July 2023
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Reply from G+N Health

Hi Paul, so sorry to hear your order has not yet arrived. Please send your order details to medsales@gandn.com and the team will be happy to investigate this for you.

Rated 5 out of 5 stars

The sales person said I would receive…

The sales person said I would receive my order in two to three working days but it arrived in the post the morning after! Brilliant. The stockings both long and short really have helped with my husbands peripheral neuropathy, he can now sleep for up to three, sometimes 4 hours consecutively overnight, which is absolutely brilliant compared to what he has been. Thank you.

25 June 2023
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Reply from G+N Health

Hi Denise, thank you so much for your review and glad to hear our stockings have had such a positive impact on your husband.

Rated 1 out of 5 stars

The product is poor

The product is poor. Does not stay up on the leg.

2 July 2023
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Reply from G+N Health

Hi Martin, so sorry to hear that you have not had a positive experience with our product. Please send your feedback to our customer service team at medsales@gandn.com who will be happy to discuss further.

Rated 5 out of 5 stars

Helpful after surgery

After my surgery it was great to be able to get a spare pair and these were exactly what I needed. Easy to find, and quickly delivered.

14 May 2023
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Reply from G+N Health

Hi Kelly, thanks so much for your lovely review! Hope to see you again soon.

Rated 5 out of 5 stars

Great product!

Great product!! I emailed company to let them know I hadn't received my order and received a response promptly to say I would receive a replacement pair of socks. After sale service marvellous!

3 May 2023
Unprompted review
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Reply from G+N Health

Thank you for your lovely review! Glad to hear you are enjoying your Fitlegs :)

Rated 5 out of 5 stars

Great product

Difficult to fit. Once on they do a great job.

10 April 2023
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Reply from G+N Health

Hi Neil - Thank you for your kind review :)

Rated 4 out of 5 stars

Nothing not to like!

The flight socks were the one's I'd used previously but I had to wait a couple of months for them to come back into stock. Otherwise, nothing not to like!

3 April 2023
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Reply from G+N Health

Hi Malcolm, apologies our stockings were temporarily out stock. Glad to hear you got your hands on some and thank you for your positive feedback.

Rated 5 out of 5 stars

I phoned and ordered as I couldn’t…

I phoned and ordered as I couldn’t remember my account login details. The member of staff that took my call was extremely helpful. She found my account and placed my order from previous details even giving me a discount code so all in a very quick and satisfactory experience.

30 March 2023
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Reply from G+N Health

Hi Susie, that's great to hear! Thank you for taking the time to write us a review.

Rated 5 out of 5 stars

Attentive order service, by phone to a real person !

I wanted to order some Fitlegs of a particular size. My last order was several years back. I still had the package. Thankfully, the reference number was unchanged.

I phoned up, spoke to a very helpful person in sales, who raised an order for the correct size. I paid by phone. I received the package very quickly (not totally sure, but pretty sure it was 2 days)

Very pleased with the product. Will order again. My last pairs lasted 4 or 5 years (worn occasionally, when I needed them ! Best I have found- I was really glad that Fitlegs are making the same pattern.

27 March 2023
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Reply from G+N Health

Hi Lewis, thank you for your review! Glad to hear you are enjoying our product :)

Rated 4 out of 5 stars

Delivery

Firstly is that is easy to select and order but big failure as to receipt of order as never received first dispatch due to company using Royal Mail and had to ring for replacement !!

20 March 2023
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Reply from G+N Health

Hi Christopher, thank you for your review. Sorry to hear you experienced a delay in receiving your order. Unfortunately delays with Royal Mail are out of our control, however, we do try our best to get replacements dispatched as soon as possible once brought to our attention.

Rated 5 out of 5 stars

Customer Service was Excellent

Customer Service was Excellent. I was really pleased with the Compression socks FITLEGS AES Open Toe as I had a hip operation and told to wear for 6 weeks. The original pair was via the hospital so glad to get a clean pair after 3 weeks. Would recommend to anyone make sure you measure ankle to get right size. Open toe was very good as my big toe was hurting so was able to pull the opening over my big toe.

27 March 2023
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Reply from G+N Health

Thank you so much for your review, Anita! Really appreciate your feedback.

Rated 5 out of 5 stars

I needed more of these since coming out…

I needed more of these since coming out of hospital and also suffering from lymphedema, these are lovely and soft don't irritate the skin

20 March 2023
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Reply from G+N Health

Hi Pamela, so nice to know our Fitlegs are serving you well. Thank you for taking the time to write a review!

Rated 5 out of 5 stars

Good selection of socks and medical…

Good selection of socks and medical grade stockings in a range of styles. By far the comfiest and they don’t slip down. Good service with postage

13 March 2023
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Reply from G+N Health

Thank you for your kind review :)

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