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Gamma Sports - #1 Tennis Strings In The World Reviews 1

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TrustScore 3 out of 5

3.2

Sporting Goods Store
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  1. Sporting Goods Store

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Poor customer service

I purchased a Hellbender paddle December 2021. I live in snow county so I didn’t get to use it until the following spring. I played with it for about 18 months when it just died. It’s the only way to explain it. It lost its pop and the ball just wouldn’t go anywhere. I emailed Gamma Sports and after a couple of weeks with no reply I emailed again. This time they replied with a warranty form. I completed it with my explanation but never heard back from them.
I would have considered purchasing another Hellbender paddle but since I got no helpful customer service I decided to purchase a Selkirk paddle. Really a shame because I really liked the Hellbender but I don’t want to have to buy a new paddle every 18 months.

25 October 2022
Unprompted review

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