Gamesbite Reviews 

2,169
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Would give them 0 stars if possible. An item they sent me was delivered to the wrong address (I have proof!) and they won't respond to my messages about it. I tried phoning the number on their webs... See more

Rated 1 out of 5 stars

I certainly haven't received my order in "seconds". Well, it's 50,000 seconds since payment was taken, and I'm still waiting.... Google search for "microsoft points instant" and unfortunate to land u... See more

Company replied

Rated 1 out of 5 stars

purchased xbox points on saturday due to the quick delivery advertsed and as of today im still waiting. yes my account has gone to review but nowhere does it tell you this may happen unless u have... See more

Company replied

Rated 2 out of 5 stars

Wanted to purchase Xbox points and saw a good price on this site... Ordered Friday evening hoping to use what I'm to assume is receiving a code? However, didn't receive anything (after payment) until... See more

Company replied

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

xbox 360 games at competitive prices at Gamesbite LTD. We have a range of console games, hardware & accessories so whether you’re looking for the latest xbox360 games or a oxbox console come to us.


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(2,169)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Receive points in seconds? No

States on website 24/7 service but they are closed when you call at weekends and had to call 3 days later to request they send them. Wasn't happy, also asked me for a landline telephone number to authorise the payment? I had already entered my bank passcode on the bank verification page, isn't that authorised enough?!

11 June 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

I am sorry you do not like our methods, but we have our reasons for having protocols in place. if you would like to make a complaint please email jax@gamesbite.com who will talk you though our complaints procedure.

Rated 1 out of 5 stars

Instant? 12 hours after paying, still waiting...

I certainly haven't received my order in "seconds". Well, it's 50,000 seconds since payment was taken, and I'm still waiting.... Google search for "microsoft points instant" and unfortunate to land up here. Daughter desperate, so went to GamePointsNow and time from hitting confirm payment to email code arriving was 7 seconds.
Now I notive other complaints where Gamesbite say "your order went to review" and that's their excuse. Mine went past review quicky, to processing, so let's see....

8 June 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

Your order was indeed under review, your order stays as processing until a member of staff has checked payment. you order has passed review, as no cancellation email has been received the code has now been sent to you.

Rated 5 out of 5 stars

Excelent Deal

I found Gamesbite through google and what a result. Purchased Norton Internet security 2013 for 3 computers. A great deal and instant security. Thankyou

6 June 2013
Unprompted review
Rated 5 out of 5 stars

Awesome service every time

I don't buy a huge amount of MS points so I don't often have any spare when I need them. The instant delivery and prices that Gamesbite offer are an excellent way for people like me to get points when needed. I've checked many other instant delivery sites, but due to service and price I always go back to Gamesbite. One very happy customer.

5 June 2013
Unprompted review
Rated 1 out of 5 stars

Simply didn't deliver as claimed!

I ordered 1200 Microsoft XBox points for my 9 year old son on Saturday night and chose Gamesbite simply because they would deliver the code within 5 minutes by e-mail. A few hours later and no e-mail, my son went to bed very disappointed. The e-mail was finally sent Monday morning (5 mins had become nearly 40 hours!).
The only reason that Gamesbite obtained my business was due to the very short delivery time. They have not performed as advertised and have essentially obtained my business on false pretenses. This review could have been avoided by Gamesbite if I had received an apology and some form of tangible compensation but no such communication was received.
I will not be ordering from them again.

3 June 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

Your order went to review, as stated on our delivery page: Reviewing - A member of staff needs to manually check your order and/or payment and may request further information.

Review checks can only be done during office hours when staff are available.

Rated 5 out of 5 stars

GREAT EASY SERVICE

was a bit spectacle but it was a fast and secure service and no where else cheaper!! better than Microsoft rip-off prices,,,HIGHLY RECOMMEND:-)))

28 May 2013
Unprompted review
Rated 3 out of 5 stars

Easy to make a purchase and fast delivery.

Purchased Xbox points on a Sunday evening and used this site for emailed delivery of points voucher only to receive an out of stock reply.
Would have got 5 star rating for an instant delivery.
Had work the following day, so I was not able to phone to deal with this but by the time I got home and checked my emails all was good voucher had arrived.
Would have been nice if there was a stock check before making a purchase I was only made aware of the out of stock issue after the transaction had been made.
I would use this site again with no issues in the past, but if I experience this again this site will be deleted from my favourites bar.

24 May 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

good morning

on the site product page there is a green icon that says instant delivery if the item is out of stock that will change to state out of stock will be dispatched from our restock

regards
gamesbite

Rated 1 out of 5 stars

Little effort from Gamesbite.

I order MS points and it said they would be processed and given in 10-15 minutes and about 1 hour later I received an email saying they had no stock which made me worry why they are selling the product and where my money was. I contact them via their messaging service available online and they insisted I'd have it in the next hour. About 2 hours later I still hadn't received it and I again contacted them and again they insisted it would be processed in the next hour. It got to about 1.55pm on a Friday so I checked their phone number and opening hours and saw they shut at 2pm on a Friday and so I called them and to my surprise someone answered but was very unresponsive on the phone but even more to my surprise, it was processed and given in 5-6 minutes.

Shocking service, won't be using again.

22 May 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

Unfortunately the item was out of stock (though the option to order for re-stock is available), which would have been stated on the listing prior to purchase. you should have also received and email stating it was out of stock, i am sorry to hear you have had problems with members of customer services and i will drop you and email shortly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look