Amazing store and company and amazing and helpful staff and that they are always there when you need help in anyway possible and they have been very good to me and my wife over the years and I can't w... See more
Location
Switch locationc/o Sports Direct, 22/26 Northgate Street, GL1 1SE Gloucester, GB
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The worst customer service I have ever experienced, took my child's money for a game, the game was incompatible with his XBOX on asking for it to be swapped to a compatible model was told he couldn't... See more
Company replied
Lots of games to choose from & shop is easily accessible! However, the staff at the till wasn’t that great! But overall it was a good experience.
Easy to find titles at half the price of 2nd hand games shops. Fast and helpful service
Company details
About GAME - Gloucester
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, 22/26 Northgate Street, GL1 1SE, Gloucester, United Kingdom
3.8
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing company highly recommended
Amazing store and company and amazing and helpful staff and that they are always there when you need help in anyway possible and they have been very good to me and my wife over the years and I can't wait to get back in there again when the lift has been fixed the one in sports direct in Gloucester opposite tkmaxx
18 December 2023
Easy to find titles at half the price…
Easy to find titles at half the price of 2nd hand games shops. Fast and helpful service
18 November 2023
The worst customer service I have ever…
The worst customer service I have ever experienced, took my child's money for a game, the game was incompatible with his XBOX on asking for it to be swapped to a compatible model was told he couldn't and would have to sell the game to the company at a third of he price for any refund. The shop worker remembered selling the game.
14 May 2023
Unprompted review
Reply from GAME - Gloucester
Hi James
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
Game visit
Lots of games to choose from & shop is easily accessible!
However, the staff at the till wasn’t that great! But overall it was a good experience.
8 May 2023
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