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Visit Gallivant Gear and Shop a Curated Selection of Travel and Outdoor Products! Plus, Get Free Delivery on Every Order!
3947 W Lincoln Hwy, Unit 416, 19335, Downingtown, United States
3.1
8 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Rip-Off LLC or something, they refuses to take responsibility. I paid $60.00 for a miniature pillow and non-existent comforter. When confronted, they dodge the complaint. Pure Drop-shipper's of inferior products from an unknown China manufacturer. They solicited me. Now Lorida is trying to fight Citi Visa, as oppose to owning the bad import.
Just received my Travel Bag. Bag was retailed at 299.00 on sale for 69.99. This bag is not a $300.00 Bag, this is more like a 29.99. No Leather, just rubber, plastic and cheap Khaki material. I would stay away from this purchase.
Reply from Gallivant Gear
Hi Boss :)
First off, we're happy to hear that your Travel Bag arrived safe and sound!
We're so sorry that you're unhappy with your purchase, as we try to be as transparent as possible on the product description, as we explicitly say, "faux leather" to ensure customers know that the product is not made with genuine leather, but rather its more water-resistant alternative. If you message our support team at shop@gallivantgear.com and provide your order number, we will be happy to assist setting up a full or partial refund.
Sincerely,
The Gallivant Gear Team
I placed my first order and didn't get the confirmation. I was worried I had missed something so I created a second order. They reached out to make sure I meant to have a duplicate order and canceled one of them after I explained what happened. Customer service is above and beyond the call of duty! Too many other companies would have filled both orders and said it's your problem. I will definitely do business with them again. Can't wait to get our first items!
Absolutely love my bag! Was skeptical at first, but Gallivant Gear knows what they're doing. Great product, low price, and good service. Looking forward to many more trips with this trusty travel bag. Thanks Gallivant Gear!
Easy order, fast delivery, quality product, Happy customer
Service was great, The bag is as stated . I use it for overnight stays . Works great.
Reply from Gallivant Gear
Thanks so much for the review!! Happy travels :)
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