All employees from Galabid were super helpful from initial queries right through to end. Would highly recommend this platform as 24 hour support available and easy to set up even though i'm not tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Use GalaBid to run online silent auctions, raffles and crowdfunding campaigns. The platform is packed full of useful features for in-person events and exclusively online campaigns. GalaBid is powered by an intuitive dashboard and supported by a friendly and knowledgable support team. We are proud to be serving charities and individual fundraisers around the globe since 2011.
Contact info
GalaBid HQ, 7/106 Old Pittwater Rd, Brookvale, 2100, Sydney , Australia
- helpdesk@galabid.com
- www.galabid.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Galabid was amazing
Galabid was amazing! It was very user friendly, came with easy printable instructions, and literally does all the work for you! I will definitely use this again!

Reply from GalaBid
Very user friendly with access to live chat for support
I found galabid quite user friendly and really liked that things were automated as far as sending messages out to participants and such. Support was readily available if I had questions via live chat👍 Only change/or perhaps I didn’t set it up correctly, would be for participants to get notified if they are outbid. They had to keep logging in to see the status of their bid. Thank you for this platform, being just one person running a little fundraiser it’s nice to have this option❤️

Reply from GalaBid
We used galabid to host a small charity…
We used galabid to host a small charity auction and found the platform to be extremely user friendly for setup and for bidders. Would certainly use again in the future

Reply from GalaBid
User Friendly & Professional Site
This platform for an online auction is amazing. It's so user friendly and looks very professional. They make their money from voluntary contributions by winning bidders, thereby allowing the non-profit to keep everything they raise. I think it's a win/win/win!

Reply from GalaBid
Great experience on all fronts
We had an amazing auction and raised much more than anticipated. Everyone enjoyed the event. The system was easy to use. Customer service was very responsive. This was our first online auction but likely not our last given this experience.

Reply from GalaBid
I love using GalaBid
I love using GalaBid. It is very easy to customize and it is easy to use -- in addition to being better quality than some paid software. It's such a blessing to have found this free option to use for our non-profit fundraisers. Highly recommend!
Excellent auction platform
Excellent, user friendly silent auction platform. Appreciate the ease of use for an amateur like myself / our small nonprofit group. Would recommend to others looking for low cost DIY auction platforms.
First experience of an online auction…
First experience of an online auction and GalaBid was excellent, logical and simple and for a charity, no hidden fees. Highly recommended and will definitely use again
Excellent platform for fundraising!
I used Galabid for a school fundraising auction and I thought it was excellent. I found it very easy to use and intuitive. The help videos were really useful too.
It made running the silent auction very easy. Would highly recommend!
Incredible experience!!!
This was our first experience using a fundraising platform, and we were floored by how user friendly, intuitive and incredibly organized it was. The set up was such a streamlined process, and the ability to follow up with customers who had outstanding bills to pay, was such a helpful feature. We could not recommend this app more!!
Genuinely a great experience nothing…
Genuinely a great experience nothing but helpful and all a great service all round. It is easy to use and set up. All round best site for auctions/events for charity
Easy to use!
Easy to use!
Auction items were easy to see with uploaded photos. Love the automatic notification of winning bids.
There was a bit of a learning curve
There was a bit of a learning curve, but everything went well.
GalaBid worked very well for our Silent Auction
GalaBid worked very well for our Silent Auction. We are a small organization and had a small number of auction items. The payout at the end was very fast. I would definitely recommend this site.
GalaBid was amazing
GalaBid was amazing! We are a small preschool that was having a silent auction fundraiser to raise funds for improvements to our courtyard. We only used the basic silent auction functionality, however the platform appears to be ready to administer a complicated multi-faceted event as well. It was really easy to administer and we nearly doubled our previous fundraising totals. I would absolutely use the platform again and would highly recommend checking it out if you are looking to run an auction or other fundraising efforts
This was our first time using the…
This was our first time using the platform. Great success. There was confusion about the "tip" but we'll know how to explain next year. For all questions and issues, GalaBid staff were quick to answer and if needed, fix issues. We'll use the platform again next year if nothing (or not much) changes.
Exactly What We Needed
I searched high and low for an auction site to use at my fundraiser but none had the features I wanted without charging crazy rates. GalaBid turned out to be perfect AND free. So glad I came across them!
Everything I needed and nothing I didn't
It was my first auction and my first auction app. So there was a pretty steep learning curve. But I was able to set up my auction and run it with very little friction. Overall great user experience. I would have loved for it to to be easier to customize the look of the auction. That was not as intuitive or easy as the rest of the set up. The reporting, especially as the auction neared the end and closed out, was especially valuable. I'm getting ready to use Galabid again for my 2022 hike/fundraiser.
Galabid made my experience so easy to…
Galabid made my experience so easy to manage. There are lots of different choices so that you can customize the offerings. We will be using galabid again this October for our fundraiser!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







