G4Free Reviews 

32
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality and comfort of the products, noting that items are often exactly as described and fit well. Many consumers appreciate the stylish designs and the overall satisfaction with their apparel purchases. However, some people encountered significant issues with their orders, including items not being received, receiving incorrect sizes or products, or even used and defective garments. Many also reported difficulties with customer service, citing unresponsiveness, slow replies, or challenging return processes. Conversely, a small portion of people felt satisfied with customer service, highlighting quick replies and smooth resolution processes for exchanges.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the fit, comfort, and... See more

Quality

Clients share positive opinions on quality, consistently praising the buttery soft fabric, comfortable fit,... See more

Order

Users describe ambiguous interactions with order, with some customers reporting that their ordered items... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting outstanding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I asked to make an exchange for another product, since the item I ordered didn't suit my style. Unfortunately, the company doesn't offer exchanges for personal reasons such as this. However, I was gra... See more

Rated 4 out of 5 stars

I placed my first order, got the items fairly quickly but unfortunately I got the wrong size. I emailed their service department and though it may have taken a few days back and forth, I did get a rep... See more

Rated 5 out of 5 stars

Items purchased were exactly as described. Great quality. Arrived very quickly.

Rated 5 out of 5 stars

My item arrived quickly. It waa a wrap skort. The fabric is smooth, comfortable, and wicks moisture. The shorts have pockets which are great. It looks cute. I love that it can be dressed up or down. M... See more


Company details

  1. Activewear Store

Written by the company

G4Free Activewear is a brand that focuses on your everyday wearing experience. We are dedicated to to create simple and comfortable athleisure-style activewear, aiming to provide our customers a cozy lifestyle. Our mission is to use high-quality fabrics to create clothes that tailored to your needs. We test each pieces to ensure a perfect fit, inspiring you to enjoy everyday. Our products are sustainably manufactured and provides versatility for both casual wear and smart attire.


Contact info

3.7

Average

TrustScore 3.5 out of 5

32 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(32)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceeded My Expectations

The bags I bought are high quality, affordably priced and were shipped and delivered quickly. They even gave me a discount due to the bag I originally ordered was out of stock! I will definitely be buying from them again!

16 January 2026
Unprompted review
Rated 1 out of 5 stars

This company should be forced out of…

This company should be forced out of business. I was shipped a pair of pants that were dirty and missing the drawstring at the waist. There were no tags on the garment, either. The pants had clearly been well-worn and returned to the company. For some reason, they thought it was okay to send them to me. However, they refuse to take them back, telling me I have to pay both return and re-order shipping. The company required me to send photos of the garment, which I did - clearly showing the defects - and they just said, "Sorry for the inconvenience."

Another order I placed for two pairs of pants in the Tall both arrived in size Regular length (Imeasured both pairs) --- this was their mistake, not mine, but they're expecting me to pay both return and re-order shipping on these items as well. I even sent screenshots of my order proving I ordered the pants in the Tall length. Again, all I received was "Sorry for the inconvenience."

I have found their business practices to be unethical and their customer "service" to be exceptionally frustrating.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

I was sent an old shirt with a hole

I was sent an old shirt with a hole! I was sent the wrong size pant and trying to get a refund is an absolute nightmare! They offer 20% to keep the items but I have no use for them! There process is absolutely terrible, they find ways to not refund you ! Not worth the hassle of ordering with them at all! Halara has similar product and much simpler to deal with!

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Refund & Exchange

Received 2 pair of pants they did not fit well. I asked for an exchange to a size up. They wanted to charge additional for ea pair to size up. They even asked for pictures so I sent them. I then asked for a refund. They responded with offering me 20% of what I paid. Getting scam vibes.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

The proverbial runaround on returns

I have tried to return a pant of shoddy pants and have gotten the old 'round around' for them to give a refund. The package with the pants arrived without an invoice or order # and I never received a confirmation email. The refund request requires this # but they never provided it so now they say they can not give a refund. This is the proverbial "Catch 22"

Avoid this unethical company.

20 October 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I ordered from them 2 weeks ago. Nothing arrived, so I corresponded with "customer service" for a week, all of no avail. They did bizarre things like acknowledge that the pants were not delivered, while asking me to confirm what to send (um. the pants I ordered?) and when I emailed to cancel/refund, they replied "we will send immediately," but sent nothing. I'm out $90 for nothing but grief. Phone numbers on their website and on Trustpilot were both bogus.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Slow response and No refund yet?

When I emailed G4free to get return instructions, they did not respond for 23 days. Then their response was that I was past the 30 day return policy.
**Because THEY did not respond.
All items were returned back to G4free, items were delivered to them on 2-3-25. STILL no refund.

3 February 2025
Unprompted review

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