Best customer service I've ever received. Phenomenal customer service support. As a new shopper I signed up for emails & texts but hadn't received my code for the 15% discount. No problem. They applie... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've ordered from FWRD a few times but I had to leave this review because they have great customer service. They make returns easy by placing a return label in the box so you can return instantly with... See more
Top 5 reasons for doing business with FWRD. 1. Great Selection. 2. Super Fast Shipping. 3. Excellent Return Policy. 4. Short wait times when calling. 5. Customer Service is Superb (rare th... See more
I can say with confidence that FWRD and Revolve are the two best sites in the field, without question and across every metric — from pricing to shipping and customer service. I shop online extensively... See more
Company details
Written by the company
Official page of www.FWRD.COM Follow us on Twitter! www.twitter.com/FWRD
Contact info
Edwards Road 16800, 90703, Cerritos, United States
- www.fwrd.com
4.3
Excellent
585 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast delivery and a quality product!!
3 April 2025
Unprompted review
Excellent
Excellent, fast delivery!
I'd been eyeing a pair of JW Anderson heels for a while and was happy to see they were still available (and on sale!) on FWRD. They have a great variety of styles, brands, and sizes. I'll definitely shop with them again.
26 March 2025
Unprompted review
the quality, are these things real.
Looking up the item and was able to find what i needed.
19 March 2025
Unprompted review
Great
Great! Unfortunately need to return because the ring is too small
20 March 2025
Unprompted review
Nice price and fast delivery
20 March 2025
Unprompted review
I strongly advise against purchasing FWD INSURANCE
I strongly advise against purchasing FWD travel insurance. I had a frustrating experience with a claim, as they outsource their claims processing to a third-party administrator, Crawford. My simple travel delay claim took about two months to receive a response, despite multiple follow-ups. Each time, they promised to get back to me within 14 days, only to repeat the same message after the deadline passed.
The most frustrating part? They denied my claim because my delay was 5 hours 57 minutes just three minutes short of the six-hour requirement. In contrast, when I purchased MSIG travel insurance, the claims process was smooth and hassle-free.
I highly recommend avoiding FWD travel insurance. Don't make the mistake I did!
16 March 2025
Unprompted review
one stop shop!!
the communication via email and text is amazing. Also fwrd and revolve offer easy returns if it doesn't fit. Great Selection and customer service.
28 February 2025
Unprompted review
Unique finds. Easy process.
Was able to find a unique adidas shoe at a great price with quick shipping/delivery. AND it comes with a return label just in case which makes everything so easy.
2 March 2025
Unprompted review
GOOD thank you
27 February 2025
Unprompted review
The price was do cheaper and fast…
The price was do cheaper and fast shipping
1 March 2025
Unprompted review
10/10 Amazing!
My package got here really quickly and the shoes look exactly like the picture. Very comfortable.
14 February 2025
Unprompted review
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