No contact possible
Unfortunately, I had a very negative experience. I contacted the company because of a reminder notice that was not understandable to me and raised several questions. However, by phone it was only possible to speak to an automated recording, and my emails were answered solely by a bot. Even after explicitly requesting personal contact, no one got back to me. Overall, the situation made me feel quite helpless and unsupported. As a result, I decided to cancel the contract again.








